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Issue with client side API method on workspace

g_aw.openRecord (tablename, sysid, params); isnt working. I am trying to open incident form and auto populate short description on the new incident form through workspace client script of a UI action. Here is the snippet - var getShortDescription = g...

Snehal13 by Kilo Sage
  • 1649 Views
  • 6 replies
  • 0 helpfuls

ServiceNow API - Put & Get requests C#

Dear community,i faced with very uncommon thing with servicenow API.I making the tool for automatization of servicenow requests and using API via C#so, whe you made PUT request to create request for example, the field requested_for should contain the...

Resolved! Can we restrict tabs on a dashboard to certain groups?

I have created a Dashboard which has 2 tabs and I want to show the 1st tab to lets say ABC group and 2nd tab to XYZ group. How can I achieve this?  I could only see the role restriction on the dashboard form.

saint by Tera Expert
  • 1964 Views
  • 1 replies
  • 2 helpfuls

Resolved! Duration Field Display

Hello, If I add a new duration field then I get the view of that field as I expect: And I can set the max_units attribute to remove minutes, hours or days as required or use an onLoad client script to show or hide any element of the field. However, ...

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Generate PDF through UI Action and email notification?

Dear Community,I have a requirement where I want to generate pdf through UI Action and once we click on the UI Action it will trigger one notification where the pdf will be send as an attachment.for that I have create below things:UI Action ----Name ...

JayD1 by Kilo Guru
  • 1036 Views
  • 4 replies
  • 0 helpfuls

Resolved! Regex for a phone number

Hello, I want a REGEX for a phone number to accept only numbers and only in this format Allows formats of (999) 999-9999, 999-999-9999 ONLY Thanks 

maryc by Tera Contributor
  • 1795 Views
  • 3 replies
  • 2 helpfuls

Add Additional notes to Knowledge article form

Hello, I want to have some kind of interaction back and forth between the knowledge article creator and the approver before publishing the article.How do I achieve this in workflow OR is adding additional notes on the form an option so that author ge...

maryc by Tera Contributor
  • 1075 Views
  • 1 replies
  • 2 helpfuls