I would like to write a single inbound email action for the following three scenarios.1. Reply email (Obviously has watermark)2. Forward email with watermark3. Forward email without watermarkBy default, inbound emails of the Forward type always gener...
Good morning, everyone. I'm dealing with a rather inexplicable situation here. My co-workers have created two global table for importing some contacts from the MS CRM (at this moment, they're empty). I created two fields in the app that I'm developin...
Hi Team,I have a requirement for removing the inactive managers[kb_managers] from knowledge base[kb_knowledge_base] table using scheduled job. 1. If multiple users[inactive and active users] are present in the Managers[kb_managers] field of Knowledg...
can we create record producer on requested item and sc task table ?
I have a table with type and sub type. I am referencing them in another table. Two fields on this table I am able to get the type values but could not set up dependent value to get the sub type. Does it needs to be done in client script using glide a...
Unable to attach docs to Change RequestError Message: "Null, attachment does not exist"Unable to attach Excel doc to Change RequestTried to attach Excel doc to request, says "Null" then upon saving it disappears Any idea why this is happening?
Hi All,I've created custom error handling topic and custom explore help topic with few bot response messages . I've linked these to my Custom Greetings and Setup configuration for my specific portal. But how do I test these topics in the portal. I wa...
I want to make the risk assessment to be mandatory when we create an emergency change request. Risk assessment is mandatory for normal change request but how can we make it mandatory for an emergency change request?
Wasn't sure where to ask this so hopefully Developers is a good place. After our recent upgrade to Toyko (last week), when creating a new incident and using related search, knowledge articles are appearing for a second when clicked and then minimizin...
Hi Team I have two tables with different set of columns and both tables do not have common columns to create database view and do left join. Could you please suggest how can i achieve this
I have a flow designer creating a Catalog Item and the user wants us to add checklist items to the SCTASK.I'm used to writing script to perform this in Workflow, but how do I do it in Flow Designer?onTaskCreated(task.setNewGuid()); //setting the guid...
Hi Experts, I have a requirement when user enters invalid email pattern and tries to save the form, it should abort the form submission.Below is my script Please correct it to make to work. function onChange(control, oldValue, newValue, isLoading, is...
I'm attempting to customize a copy of the Homepage Search widget. The original is currently on the homepage of our Service Portal. It searches the Catalog, Knowledge Base, and Users.For the copy, I want it on a different page as the company directory...
When doing development work, I find that being able to SEE what is going on is critical, so I rely heavily on logging.But I have had a lot of frustration with trying to log things to the regular ServiceNow system log, so I decided to create my own Lo...
Hi experts, I have created a record producer where I have added a variable of type 'Attachment'. I'm able to add attachments in the record producer but I'm unable to get that attachment in my custom table records.Does anyone know what is the cause be...
