Hello I have a catalog item with a workflow where I have managed to insert a run script thats inserts the custom requested for variable from the catalog item into the requested_for field on sc_request level. However, when I look at the requested ite...
Hi team, We have a requirement to download the selected records of a custom table into a ZIP folder with the records as individual pdf files and pdf file name same as the record name. We also want format the pdf file generated with the required fon...
Hi, I have one requirement where no user should be able to see the data in the description and short description fields on the form view as well as on the list view.I have written a client script for that but it is only working on form view also user...
Hi team,based on the ' model_manager ' role I want to make the Price field editable in cmdb_software_product_model table.So here the Table is cmdb_model and field is product_catalog_item and reference to sc_cat_item.And this Price field is the dot-w...
Hi Everyone,I have a need to set my company's logo as a background on the form of a custom table. I'm not entirely sure where to begin with this one. I imagine doing something like this but not entirely sure where to put it? UI Script on the page? My...
hi there on a catalog item there are two fieldsreference field 'sys_user_group' existing_group i also have a list collector field 'sys_user'i need to populate the list collector based on the existing_group field, i tried the below solution, but could...
Hi experts I have created a new kb called Procurement. In the portal settings, In the Service Portal, when I search for a particular KA, the search result displays. Upon clicking it, I get a popup saying "Record not found". Please see the attached sc...
Hello there, I am new to ServiceNow and scripting and I would like to add a condition Script Include to my current VIP business rule that already has bunch of "when to run" conditions. From what I've read, if there are "when to run" conditions and a ...
Hello Dev Team, I have a requirement that need to get a Catalog item workflow to generate multiple approvals to each group manager when a User requests multi groups assigned to their account. If a User selects multiple groups, each group manager wil...
Hello Expertsi have created a flow - trigger is service catalog when i test it , it works fine, how do i trigger it to run submit catalog item request automatically when catalog item 'Access' is requested. please see screenshot below ThanksLevino
Hi, I am trying to create a breakdown based on picking the month from a date field on a record. The script I am running is: var gdt = new GlideDate();gdt.setDisplayValue(current.vulnerability.date_published);trimmedDate = gdt.getMonthLocalTime();trim...
Hello, We have roles with groups that have been added, e.g., Manager - Groups are CC6052 Managers, CC1234 Managers, etcetera. The applicability in the UI Builder is set up with the Roles that the individual groups fall under. Therefore, when I add ...
Hi All, The requirement was to highlight the entire record detail in custom related list hierarchy which stores the record hierarchy. Example:In the below-mentioned screenshot Record Hierarchy relationship stores the related records data in which I ...
