Hi Team, We have a lot of knowledge articles (which were exported from HP Service Manager) which we need to import into ServiceNow. Please let me know the best way i can import them into ServiceNow easily? Any best practices? Thanks.
Hello People, I'm building a flow designer (Rome Version) where I have a value as a string (007426) and I need to convert it to a number (7426) or at least remove the leading zeros in order to compare the result with another value I'm trying to use...
Hello everyone. I am currently working on integration between SN and Salesforce using IntegrationHUB. Everything that I had done so far was based on the SN documentation. Set up the Salesforce spoke - IntegrationHUB Unfortunately, I got stuck on thi...
Hi, I need to send email notification based on the certain condition specified on the two fields ( email, other email ) present on the case form. table : Cases we have Contacts(reference to customer_contact) field on the case form which contains both...
Does anyone know the exact usage of sysparm_clear_stack=true ?
I was able to get created Incidents from the Service-now table API. I want to know is there any endpoint available to fetch each incidents modifications activities after those modified by someone.
Hi all. I'm using ServiceNow Rest API calls to pull the records into Power BI. And in my example, I need to pull all the records. For that, I would have to leave without the sysparm_limit, right? https://<your_instance>.service-now.com /api/now/tab...
when we select category as network on incident form , we need to display the department of the caller as info message? can we achieve this using flow designer?
hi guys, I have a UI policy which makes the PIR fields in a change form read-only. However I don't want this UI policy to run if the user has role change_manager. How can I put this in the UI policy script to take affect please?
Hi Everyone, Can anybody help how can we convert the Catalog item record to JSON in servicenow in clicking button as "Export to JSON"
Hi there I have a catalog item which has a REST workflow, the rest message is being sent thru successfully, just the servicenow request shows up with this error in workflow log 'Wrapped org.mozilla.javascript.EvaluatorException: missing ; before ...
I'm simply trying to check to see if a value, a string, is found in an array of strings. There's a couple ways to do this in javascript obviously, but I'm not sure how this is intended to work in flow designer. Regardless of what I've tried it always...
1. User receives an email from an IT Incident (servicedesk@email.com)2. User REPLIES to the email, but intentionally changes the To: line to (secretaryteam@email.com), another SN ServiceNow inbound mailbox 3. The email updates the original Incident f...
Hi, I have been asked if there was a way to trigger the flow to run 5 minutes before the planned start date field on the Change Request. Basically, the Change Request will be in Schedule state and they would like that 5 minutes before the planned sta...
Hello - So, maybe its because it's Friday, but this seems simple. I want to be able to "open up" fields on a list view to be editable there and having a hard time finding where I can do that. There are some fields where you can do this and others ...
