Hello All, I just want to find what are all the things possible in Teams and SNOW integration within the ITSM standard license not ITSM pro. I couldn't able to find any related docs. Can someone help me with this please . Thanks in Advance.
Hi, How can I dynamically fetch records from table.for example : I have multiple combinations in 1 table ascombination - role - admin, site - BDC11, frequency - daily , type - measurableI have many different combinations in 1 table. How can I fetch ...
Hi Everyone, I have a requirement like In workflow we are triggering Manager approval, for some users manager is empty or active false. Handling this situation we decided to check If the Manager is Active or not. If active it goes to manger approval...
When running the API to extract data for certain tables like CMDB_CI and sysapproval_approvers we get less records than the number specified in the sys_parm_limit parameter. When we specifiy 1 it returns 0, for 10 it returns 1 record etc. It's not th...
Hi All,What are the basic difference among Discovery, Service Mapping & Event Management?And how does Discovery and Event Management enhance Business Mapping?(I'll ask more questions based on your responses )Thanks,Mona
Good morning developers, I have a service portal question. On the Ticket Conversations Page, I created two buttons that allows users to close their ticket if they accept the resolution or reopen the ticket if they reject the resolution. The buttons w...
Hi everyone,I have a problem, when selecting data for Car Name, if I select Other, there will be a Car Name 2 field that will be opened below. After data entry and Submit, I want the data entered in Car Name 2 to be added to Car Name's Choice list.Do...
I setup a ui page to be triggered by a UI Action. This popup allows the user to attach a document, set whether the contract is terminated with cause (a checkbox), and update the end date of the contract. I cannot for the life of me figure out how to ...
I have a requirement here. If anybody could guide that would be of great help.I need to copy attachment from a Requested Item and then insert that attachment to a data source.This has to happen for a specific Item (i.e.) (If I am requesting apple iPa...
Will all the users who are having ITIL role, will also have knowledge role by default?
The global search in the new experience only returns results of active records. The old global search would should show all results so you might get something like Change(0) because there are no active changes for the search term. The nice thing with...
Hi, I have the fields Category and Sub Category on the incident table. Sub Category values are dependent on Category. For some values on category there are sub categories and some of the values of categories don't have values in sub category. How can...
Hi All,I have a custom widget inside which I use a sn-record-picker reference field on a custom form as shown belowHTML<div class="row"> <div class="col-xs-6"> <div class="form-group"> <label for="firstname"><b>User Name</b></label> <sn-record-pick...
Hi, I have a field named Template which has value"short_description=Short Description for the Change^description=Longer Description^implementation_plan=Step 1 Step 2^backout_plan=Step 1 Step 2^test_plan=Step 1 Step 2^assignment_group=f956ff23878a8910...
I am using a dynamic filter with a record watcher. I have noticed that the record watcher, when given a filter including my custom dynamic filter does not seem to trigger. I am using standard recordwatcher subscribe with amb in a widget(see code belo...
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