How do I show the state choice "closed skipped" on sc_task table ONLY for one catalog item in particular called "hardware request" and hide all the others ? I don't want other catalog items to have this state choice. I have tried UI policy with a con...
Hi team, In transform map using source table and target table how to update target filed value with script. Can any one help me.
How does blockchain technology fits in ServiceNow by integrating with Ethereum or any other tokens to improve ServiceNow security? Is there any plan in place to do so? In future whoever will be using the blockchain technology effectively will be winn...
Hi , having one category in incident form, example Enquiry. If we select category as Enquiry we have 20 different options in the subcategory. i want to keep the same category and subcategory options in the change form.how make those visible in the c...
How can we make a DOM manipulation script work in a workspace as well as platform view? The UI type for the client script is All Any leads will be much appreciated.
Hi Experts I have a custom table created NOT extended from TASK and is in a custom scoped Application. I am trying to use this table in the Flow Designer but I am not able to see it. Is it possible to get this table to be seen in the Flow Trigger Dr...
I want to make 'Reply-to' field on email client read only. I created an UI policy to make that field read only when its not empty. Even it did make it read only on email client template form, but it didn't affect on Compose email page opened after cl...
How can I create API to get automated ticket creation from list of software that needs to be removed and end user who have that list of software?What I have: List of software and user name who has that software which needs to be removedWhat I want: s...
Hi,I have a variable 'user' which is list on my catalog and in the flow designer I want to check if the 'requested_by' is there in the list. How can I do it?
Hello PagerDuty is being used for P1 and P2 incident creation and response. When PagerDuty incidents come into ServiceNow it shows as P4 instead of P1 or P2 incident. ServiceNow incident should match with PagerDuty record.Can someone please provide...
Hi All , I have requirement in a record producer there 4 choice variables based on the 3 choice variables selection the choice list should populate in the 4th choice list. Example there are Field 1 : 'Name' which has choices ( Anita , Nithya , Su...
Hi, I'd like the description field of the incident form to be auto populated based on the body of the email which the incident is created from. How do I go about this? Thanks in advance.
In my servicenow instance there is no email is sending and receiving.IT reflects in instance only not in mail. Though the mail setting is perfect it couldn't work
Hi All,Using Flow Designer, I need to automatically move all Change request from 'Implement' State to 'Review' state.By some job or scheduler which runs every 1 hour. Can anyone please guide me, how to achieve this?Thanks in advance!
Release: Tokyo Patch 5We want to add a UI action to create a specific service catalog item from an incident in SOW since we have this option on our standard incident form (outside of SOW). I researched posts in the community on how to do this and als...
