Hi Everyone, We are using an MRVS in one of our Catalog Item. Based on what the user entered on the MRVS, a task should be generated. Question is how can I check if a column e.g. TACAS has a true value in it. If so, a task should be generated. But wh...
I am trying to get a HTML field to be displayed on a custom version of the Approval Record. I have tried the following but cannot seem to get it right: HTML: <div ng-bind-html="::data.u_approval_instruction"></div> Clint Script: function($scope, $s...
Hi Community, So on the catalog form I have the "software_id " reference variable which is referring to "profile_table" and I am trying to auto populate the "server_collation" string field's value which is present in the table named as "profile_Ta...
Hello Guys, We have 2 approvers for few catalog items and we have configured that in our workflow ( basically if one approves then the catalog task will be created and approval from other changes to "No longer Required" and we are sending the approva...
This is one of my catalog items. i want to hover over the yellow marked field variable & it should show me paragraph. How to make a hover here ?
My scripts need to know if a table is a decentent of another table. Not jsut parent and child. For example: Yes cmdb_ci_win_server is a decendant of cmdb_ci_hardware.No cmdb_ci_rack is not a decendant of cmdb_ci_hardware. I found the following Link...
Hi all, I searched but could not see much on GlideSecurityManager and ACLs mentioned in a single context anywhere. If anyone could help me with some documentation, would be highly appreciated. Regards, Anish
I have extended two base tables to add a few attributes for Configuration Compliance. One has a reference to the other. Call them compliance_test and compliance_result. compliance_result has a reference to compliance_test. I want to do query on one o...
I have a field called "Original Expected Completion Date" that is populated automatically when another field called "Expected Completion Date" is filled in by a user. I need to capture the number of days it took to populate the field by comparing the...
I'm trying to require an attachment based on a condition. I have done this in the past for other projects but it's simply not working this time. I have tried a few answers I found from the Community but absolutely nothing is working. I am in the Huma...
Hi,I have written business role in 'x_y_z'. In business rule I am calling third party application and trying to create some variable set using third party application data.I used background script tool and came to know that I am facing following issu...
Our notifications all dispaly a reference number (Example: Ref:MSG24594014) How can I remove or hide this? Thank you, Jon
Hi All, I am new to Service Portal Development so I need all your help. My requirement is, I need to create two buttons on Catalog item form. As a part of my requirement I have cloned the OOB widget(Sc- catalog Item) and added the two buttons in t...
Hi, I noticed today that in some of the approval records generated, the Approving field is coming empty in ...
Hello community, I have entered an issue where i am trying to populate a reference field with info from a lookup select box. There reference field variable is sftw_model and the lookup select box variable is sw_use. I read where if i changed the look...
