Resolved! How many incident tasks are closed for incident
Hi Team ,How to check ,how many incident tasks are closed for respective incident using script Please guide me with best practice
Forum Posts
how to Avoid creating long module titles Recommendation:
Hi Developers I have to know how to do this requirement:Long module titles will be truncated in theUI or they may overlap with the edit/favourite icons. Consider shortening thetitles, making them unique. Or, if there aremany with a similar name, con...
How to set a current date time in HR task due date
Hi,I wanted to set a current date time in HR task due date, I have created a before insert BR-(function executeRule (current, previous) { var gr = new GlideRecord("sn_hr_core_case"); gr.addQuery("sys_id", current.parent); gr.query(); if (gr.next()) ...
How to use 123TEXTQUERY321 column on the table: sysapproval_approver ?
We are implementing Service Portal for deployment next month to production. We are using the Data Table widget to display a list of approval records, but I have run into an issue with the search functionality of this widget. The widget uses the 1...
Resolved! Function getValue not allowed in scope error when dot walking
We're developing a scoped app with ACLs that call a script include. One of the tables invokes the following code from the script include, which works fine:// check user is on authorised list var access = false; var canWrite = this._i...
Resolved! Is there any way to share a PDI with another developer?
I am currently building a proof of concept app on a Personal Developer Instance, and would like to share access to it with another developer so that they can develop too. Is this possible with PDIs? Thanks
Generating Auto numbering based on
I have a custom table where a field is there called "function" with different dropdowns (Marketing, Finance, etc) and another string field called "GAP ID". So my requirement is below : 1. When a new record is created with Function "Finance" GAP ID wi...
Resolved! Surveys
Hi , What will happen if set repeat interval as well as Trigger randomly check box in survey trigger condition .Does the survey trigger based on the repeat interval or based on the probability I configured ? Thanks ,Ragavi
GraphQL API configuration on Azure API gateway
Does anyone have any idea on how to register the ServiceNow platform-provided graphQL API endpoint on the Azure API gateway? I looking for some information on registering and fetching results on the Azure API gateway from the graphQL API endpoint....
How to add 2 business days excluding weekends and holidays based on scheduled attached
Hi,I have a requirement to auto populate a date(in custom field) by adding 2 business days in employee start date. For example-If the HR profile employee start date is - 3rd April, then a custom field should populate a date of 5th April, excluding w...
Resolved! how to pass the data/Object from client script to processing script in catalog item
Hi Team ,I have created a variable get Price button in catalog item and when we click on get price button am collecting field values in client script but am enable to pass the values to processing script as below ...so I can call the script include f...
Country Code Complete List
I want to add the country in the INCIDENT form reference to the user's location.However, the country code on the user form is not complete. I tried to to configure the dictionary to reference "core country" but I get the error below:
ServiceNow and SharePoint
Hello everybody,I have a task to show Knowledge articles that are in the SharePoint and view them in ServiceNow.is there any possible way to only view the articles without saving them on ServiceNow.if now , can someone provide me the way I can make t...
Resolved! UI Action form Button to redirect to a different url
Hi, I need to create a new form button on the incident table named 'open chat'. This button will be available only if the login user's email starts with the letter 't'. When clicking on the button, needs to redirect to this url:https://hi.services/d...
Need to refresh/reload page after Submit button is clicked on Service Portal
HiI have this button on the service portal page, on clicking this we need to save data and need to refresh/reload the page.Tried location.reload(true) but not working as it is not validating the fields and reloading the page. Need some help regarding...
