Hi, Out of the box, ServiceNow does not support RTL alignment on the Service Portal. I am trying to do a custom solution. I am beginning with doing direction: rtl; - However I am unsure how to make it conditional that the user has selected the RTL la...
Hi All,I find the "request item" display on the service portal unappealing, especially when we have over 100 fields in the form. The form display on the right seems to go on and on for a long time. It would be ideal if we can change this so that it...
We have created a custom solution for ServiceNow to JIRA Integration not using Integration Hub. We are unable to get attachments from ServiceNow into JIRA. We are able to pass the attachment name, but no attachment. We need some help getting this ...
I have a UI ACTION button that I want to Hide. I am getting an answer from Script-Include of TRUE/FALSE which is stored in 'response' Variable.But for some reason the script enters the first if conditions (gets to the if with 'entered Show command' I...
Hey guys. I need to automatically calculate the contract end date.I need to make a business rule where it takes the "Start date" field:Add the days in the "Term of contract" field:Where 1 year adds up to 365 days and 2 years adds up to 730 days. And ...
Hello everyone, My intent was to create an inbound action that when an email is sent to the email address 'pg@cyberspace.com, that an incident will be generated, when i send an email to that email address nothing happens within the platform, but when...
Hi guys If you look at the screenshot below, the page is built with a record producer, so Container Start, Split, End. I am trying to find a way to either put a hard line between the sections or manage the padding between the Rich Text and the Multi ...
Hi there, Our instance already has multiple languages activated and running. However, our AI Search Profile only has typo and stop-word dictionaries available for English. According to documentation (Internationalization support for AI Search (servic...
Hi, I have created a flow that is triggered form a UI Action on an incident, the flow creates a support ticket type work item in ADO. However, we would like to have comments (At least) sync across both platforms. Can anyone tell me whether it is poss...
Here is my List view of table. On top I added a UI action button Order Now , my requirement is after selecting records if i click on Order Now button the selected record details have to be captured in another table. How can we achieve with script or ...
Hello Guys , I have created on flow action . whenever I run it first time it is throwing error"Error: Cannot read property "0" from undefined,Detail: Cannot read property "0" from undefined" but when I test it second time it is working as usual. Kind...
Standard change displaying error message "Action not authorized" on clicking Schedule button. there is no duplicate Ui action name schedule still it is showing this error. Condition: gs.hasRole('itil,sn_change_write') && new ChangeFormUI(current).isS...
Hi all, I've been trying to import the accountExpires attribute from AD into ServiceNow sys_user table and having some issues with the date format. I have a new field on the sys_user form called u_end_date in a Date/Time variable with a limit of 10...
We upgraded to Splunk 9.0 and the ServiceNow Security Operations Addon is no longer working. The app is at the latest version in Splunkbase. Below is a copy of one of the error logs. I have manually checked the rest url, account, and the proxy being ...
Hello everybody, I don't have any scripting knowledge so I'm reaching out to you! Thank you in advance for checking my post! The Problem:The user criteria in our knowledge base are based on the preferred_language of the user from the sys_user table.T...
