Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Help with email script to display checkbox on email notification

Hello Guys,  I need to send notification for approver with the summary of catalog item, however, the checkbox value appears true and false(please see ScreenCapture #1). Please help with email script to display checkbox in email notification that show...

find_real_file.png find_real_file.png
KayB2 by Kilo Contributor
  • 4000 Views
  • 6 replies
  • 0 helpfuls

Resolved! Suggestion icon removal

Hello, How can we remove the suggestion icon next to Short Description on the Incident form? We have a requirement to only remove this on the incident form and not other task tables.   Thanks

sys_user vie Rest Api error

I'm trying to use the rest api to select some data from Service now. everything is fine except the table sys_user. Testing it in the Internet Explorer is finde but running it in c# this error occurs. "{\"error\":{\"detail\":null,\"message\":\"Request...

Jana1 by Kilo Explorer
  • 2306 Views
  • 1 replies
  • 0 helpfuls

Where is ListProperties documented?

Trying to setup an Add/Remove UI Action for a Related List and I am running across "RP" and "ListProperties".  Where is the servicenow developer documentation for these? Thanks

davidnia by Giga Contributor
  • 3011 Views
  • 4 replies
  • 5 helpfuls

Upgrade Customizations

Hi, We have made multiple upgrades from Kingston to New York to our instances. During the upgrade, none of our customizations on the "Customizations Unchanged Related List" have not been reconciled or updated since Kingston. So there is a long list o...

kathymorris by Tera Contributor
  • 2638 Views
  • 5 replies
  • 2 helpfuls

Resolved! Retrieving the watermark reference # from mail_script

Is it possible to retrieve the watermark reference # on the notification through mail_script code? I need to generate a link in the notification that, when clicked, will generate a reply email with the watermark reference # from the original email fo...

Jim Coyne by Kilo Patron
  • 12459 Views
  • 17 replies
  • 8 helpfuls

Resolved! Search on portal not working after the clone

Hi team, We have cloned Test instance today, post cloning Typeahead search are not working on portal but Its working in DEV and PROD instance. I have checked below things but didn't get find any solution  Search sources are available in related list ...

find_real_file.png find_real_file.png
poojitha bn by Giga Expert
  • 6726 Views
  • 10 replies
  • 2 helpfuls