Conversion of comma separated values into an array
Hello everyone,How to convert comma separated values into an array?
Forum Posts
PAD / Playbook stage
Hello,I've an issue with design the Playbook.Created three Lanes(Stages) Playbook In Process Automation Designer. (PAD)Here's my scenario.- User set Activity_1 as COMPLETE- New Lane Stage_2 and Activity_2 is displayed.- User open back Activity_1 and ...
Resolved! Importing CI relationships cmdb_rel_ci
Here is my problem with importing relationships.Many times, the server and the VM instance have the same name. So, when I go to import through a transform, I have no control over where this goes. I have the same issue when association a Business Capa...
How to limit a Client Script to work only on the Default view
I have an onLoad client script that I want to run only on the Default view of the incident table (not any other incident views). What is the proper way to do this? Should I keep the Global flag off and the View field empty? Or put some string in...
Resolved! Flow Designer - If Statement condition - "IS Empty" or "Empty" Option not available.
Hello, I am trying to create a flow designer for incident and I wanted to use the IF statement to check if the field value is empty and seems that option is not available. I am seeing Before, After, on, not on, at or before, at or after options only....
How to catch events triggered from openframe in topframe (ServiceNow)
Dear community, we are trying to use an openframe to show Genesys call center interface. The initial setup is working fine: We can load within openframe the Genesys call center interface, make phone calls, etc. But now we would need to capture the ev...
Create Reference Qualifier filter with if-else statement
Hello, I'm trying to create a reference qualifier that will filter based on the user's location such that if the location is anywhere in the US (location starts with US) then it will go to a particular US location. For example, if the user's location...
Adding Filter in catalog item
Hi Everyone, I have requirement that when we select choice from lookup select box field so it should filter below field. For example, I have 2 fields one for "Company" and one for "Cost Center". if we select "A" choice in "Company" field, then in the...
Resolved! Make assignment group and assigned to fields editable only to Admin and ITIL.
The following is the Script I wrote for the above problem It doesn't seem to work. I want feed back. function onLoad(){// condition to check roles of user// other than users with roles ITILif( ! (g_user.hasRoleExactly("itil") || g_user.hasRoleExactly...
Lock the fields in the list view for the specific data and specific users.
we build one functionality to lock fields based on the selected dates.ex: lock date is 21/02/23, On or After 21/02 program user can no longer make edits to the Program Status Report (and associated Project Status Reports) for all Program Status Re...
Resolved! How to make the fields readonly afater submit the request form on the portal.
Hi Experts I want to make the fields (First name and second name) readonly, if assignment group is "Network" after I submit the request on the portal page. Thank you.
does list collector has limits?
Hi, Does list collector has limits for the number of values that can be filled in it?
Resolved! Is there a way to prevent certain catalog items from being ordered?
Hello.I create a new catalog item and operate it on the service portal.However, I don't want the user to order this item.Therefore, I would like to hide the "Order Now" button on the sc_cat_item page and the "Proceed Checkout" button on the sc_cart p...
How to insert the record in Import Sets table using script
Hi All, I want to get record using import set and I want to do it using a script, so I have used the below script and its interesting the record but its not processing and pulling the data. Please guide me where i need to change the script. Inserting...
Barcode generation in service now ?
How to generate Barcode in service now without installing any third party application..?
