Forum Posts
Resolved! g_user.hasRoles question
Running code below in a client script on form, not on a record producer. The user has no Department or Division role, but does have a Unit role. alert ("Starting"); var gUser = g_user.userID;var Reviewer = g_user.hasRoles('Department','Division'); v...
Resolved! Dot walk to Glide List field to generate Report
Hi All, In my instance there is a customised table called Applications and it has got fields as Expert, which is glide list and allows more than one user to attached. Now, we are trying to run a report to find out which Expert's user is no more activ...
Switch condition in workflow
Hi Team,I have variable of type "multiple choice" in that i have three values.Based on the selection of the multiple choice" it should move further.I am using switch condition in work flow,to represent it.The flow got stuck in the switch case.please ...
How to integrate Swift connector to servicenow
We have a requirement to link Swift connector to servicenowWe created a form with approval for a user to enter the room.Once user get approval they can enter the room by scanning the access card.We want to do the automation like we get the list of ap...
Resolved! Else if condition on Workflow Editor
Hi all, I am trying to create a customized if activity in the workflow but it keeps returning 'no' instead of the values that I designate in the script. This is the script I have in the activity: answer = ifScript(); function ifScript() { if(curre...
Report List searchable
Hello everyone,i've created a report on table sc_req_item of type list to display specific variables of a specific requested item.Now it should be possible to search a variable/short description field (type string). Is there any possibility/idears? A...
What are the steps to retrieve an Update Set?
What are the steps to retrieve an Update Set?
Flow Designer - XML Parser returns null output
Hi,I created 2 PDI's to test and understand how the integration between instances work.I created a custom table on instance 2.Instance 1 I created a custom action and a flow. Credentials are correct and so is the endpoint, but I keep getting this err...
Resolved! How to update widget when a button is clicked? (how to force the html to udpdate)
I have a super simple sample that I would like to update when a button is clicked, below is the table: this is the code that populates the table::```/*fetch data that will be displayed on the html onfirst render*/var gUser = new GlideRecord('sys_us...
GlideRecord object has empty objects if stringified
Hi, I am trying to understand GlideRecord API and I have used the below code as a background script, for testing: var incidentGlideRecord = new GlideRecord('incident');incidentGlideRecord.get('552c48888c033300964f4932b03eb092');gs.print(JSON.stringif...
Resolved! How to add more columns in my request widget on portal
Hello,How can I add one more cloumn in My Request widget on service portal. Refer snapshot :-
Resolved! Copy the choice values to string using ui policy
I have a table with 2 string fields as field1 and field2, and I have 2 choice fields as field3 and field4. Now when we make any changes in filed3 and field4 it should be copied to field1 and field2 respectivey. How can we do this using UI policy?Than...
Upload button on Import XML seems not working for big XML files
I am trying to import Data into table using XML. I had to split record based on a field to have less file size. 1 file with 450 MB got successfully Imported , Whereas file with 1GB doesn't seem to do anything. The property under Import Export is Modi...
Resolved! Is there a way to show the badge counter on the header menu for non-scripted menu items?
Hi all, Is there a way to show the badge counter on menu items that are not scripted in the portal header? I have a request to show the counter but do not want the drop down of items when clicking on the menu. They just want to be able to click on t...
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