How to assign values to list collector field in a catalog item?
I have a list collector referencing sys_user table and need to assign some values to it.How do I do that using catalog client script.
Forum Posts
Roles and ACL
Hi Experts, I would like to find a way to report on the Roles and ACLs linked to a particular table. When I lookat the table security, I can see the list of all the ACLs, but it doesn’t show me the option to add roles column that are linked to the op...
Resolved! Script rows & columns in an Email Script
Following this resolution, I am creating an email script that lists our CI's and owners in rows and columns. I am able to generate the column, but one side (owners) is significantly shorter. The formatting is making this a big challenge as it does di...
Problem-incident relationship
Hello Guys We have a problem record and when we adding an Incident records in related list , The incident with state =closed is not getting added ,I get to know this is OOB So what need to be configure to enable this behavior so all users with ITIL ...
How to trigger a workflow from a flow designer via run script
Hi All, I need to trigger a workflow that is configured for sc_req_item table from an intermediate step in a flow. Can someone please help me with the exact script to achieve this as I cant call call a workflow flow logic on any workflow for sc_req_i...
Resolved! How to auto populate Assignment group and assigned to
Hi, I have the record producer 'Create Incident' which create a record in incident table. On the incident table i have the fields assignment group and assigned to. How can I auto populate these fields using the record producer based on caller_id valu...
Adding additional Attributes to Service Graph connector
Hello Guru's: We are updating our SCCM Connection to Service Graph - and I'm running into some issues. Apparently, as i am new to the cmdb module, HI has stated that adding attributes is not supported by the integration.I'm wanting to add 2 variables...
Resolved! How can I display the Trademark Symbol (™) on a UI Page?
I've attempted to embed the Trademark symbol into a UI Page several ways, but so far they have all failed:™ results in an XML error (The entity "trade" was referenced, but not declared.)™ results in "™" being displayed™ re...
Resolved! How to send notification based on time interval
In my req I want to send notifications to the owner of the story, if state changes to UAT and testing will not happen upto 2 days. So need to set reminder for the story owner after 48 hours , still story testing pending I created event and business ...
Why i cant see my record producer in the portal
Why i cant see the service catalog and the record producer in my portal? Portal:
Resolved! How to create auto numbering for two fields in single table
Hello Community, How to create auto numbering for two fields in a single table. We are already aware that through number maintenance we can create a table once and how to achieve this if we want to apply for two fields in a single table. Thanks, Na...
Resolved! How to install ATF cloud Client Test runner application on Tokyo
Hi Team, Can you please help me with the installation of ATF cloud client test runner application?
Resolved! How to parse name:value pairs in inbound mail Flows
Hi all, I've seen posts from the past, but maybe something changed in the meantime: Are there any new solutions for parsing name:value pairs in inbound mail bodies which are supposed to be handled by an inbound mail triggered Flow instead of a classi...
Can I create a custom form and assign it to a workflow?
Here is my requirement:I want to create a custom workflow on the Change table that asks the requestor a series of questions or options, like a checkbox where they request accounts for example in our environments.For example. Under the "Change New" th...
Resolved! Is it Practical to Query around 250,000 Records in a Single REST Transaction?
I have someone trying to import ServiceNow data into Power BI. I see that I can pull the data in with a simple web data source and use the REST API. This would work great for small chunks of data, but what if they wanted to pull a lot of data? We hav...
