Hello, Is there a way to capture the URL/URI in Server Script of a widget in the INITIAL load of the page? *location, *window, getUrlOnStack are either returning null or undefined. getGlideURI() - is returning not exactly the URI from the URL address...
Is it possible, perhaps through field map scripts, to update the model & model category reference field during an import to the hardware table?
I have two assignment rules set up that control the group assignment of certain incidents based on the conditions of business and non-business hours. Assignment rule A has conditions to assign the incident to Team A during business hours. Assignmen...
Hi Team, I am facing below Issue I have requirement to copy all the worknotes from HR Case to HR Task and vice versa. While this is working using journel entry(-1), but every time a worknote is added to the HR Case all the old worknotes in HR Cas...
I have a change request whose state was closed incomplete. But still active shows true instead of false. How can I manually make active false? Thanks in advance.
Has anyone else utilized AWS Discovery? As far as I can tell all available information has been set up.I created an AWS Account in AWS, and then utilizing my account name and the 12 digit account number id I created an entry in SNOW AWS Accounts.In A...
So I have an SP Widget, and have some CSS in the dedicated CSS area. This widget also has an Angular ng-template. The template can't see the CSS code. Is this by design?
Hi all, I had created a child SLA schedule for holidays called "Canadian Holidays" which has a parent of our "8-5 weekdays" schedule. It was brought to my attention that on April 10, the scheduled stat holiday SLA did not over ride the Parent "8-5 ...
Hi, I am trying to set up OAuth authentication to an external provider using SAML bearer assertion which basically means I need to request an OAuth access token using a SAML assertion. Can this be setup in ServiceNow and how?
Hi community, I am in a scoped application. When I click on my UI Action, I have a popup which displays a UI Page which displays a Reference field : But when I select something and clicks 'OK', the 'processing script' of the UI Page is not exec...
Hi everyone, We have a record producer with a field for employee name. Once the user enters the employee name, we want a separate field to be auto-filled in with that employee's department name. Here is the onchange client script I have written: func...
I created a Flow Designer SubFlow which uses a For-Each loop to add records to a table. That table has a business rule which aborts the action if a condition is not met. (It validates the data before allowing the insert.) I have found that this b...
we have one ui action to create change request under standard template when we click on that one it redirecting to empty page in ui action GLIDEURL used
Hello Developers, I am totally new to Service Portal,I have a request in my queue to reduce the size of the background image in service portal. Can you please provide me the steps by step process on how to resize it.*Where to go *What all to check*Wh...
Hi, I am developing a custom context menu component for the agent workspace. How do I pass the current case sys_id to my now ui framework component? I have read the developer documentation a million times but I just cannot find out how this is done. ...
