Resolved! How activate Discovery Plugin in PDI
Hi, can anyone help me with this, while activating discovery i am getting mail like activation failure.Is discovery a free plugin or else need any subscription for pdi
Forum Posts
How do I query sys_user table to get current logged in User's primary group
I want to get a current logged in user's primary assignment group. I have tried a following Script var userName = gs.getUserID();var gr = new GlideRecord("sys_user");gr.addQuery('user_name', userName);gr.query();if (gr.next()) {var grp = gr.primary_g...
Resolved! Use Copy Change for fields of type File Attachment, then fields cannot see [Update] [Delete]
Follow up below steps to reproduce the issue,1. Add a custom field of type File Attachmentfor example, u_attachment_test2. Add the field name to sys_properties record with name com.snc.change_request.copy.attributes3. Open a change ticket, add a new ...
Try catch in script include
Hi, I am publishing a scripted web service and have code in the script include. For better error handling of an unexpected error, thinking of using try-catch block. Can anybody share a code snippet of how to use a try-catch block for displaying the e...
Unable to see Conflict section on form, thought it is available in form Layout.
Hi All, I have been working on a task, where I have to Enable change conflict properties.Enabled certain properties in change conflict. Now I have to test it. But after filling Planning Start and End Date I can see the Conflict has occurred but confl...
UI Builder - simple record count
Hello folks, I'm trying something really simple here : on button click, show number of incidents in the table.Oddly it only works on the second click, wondering why it doesn't the first time.Here's what I've got: - a button and stylized text compone...
Module Link Type - URL from Arguments
Hi All, Module Analytics Hub under application Performance Analytics has Argument set to $pa_scorecards.do.I looking for which application file this is pointing to. I tried searching for *pa_scorecards in UI Pages but there was no such record.Module ...
How to change system language in script
Hi all,we have several languages in our instance.During the processing of the workflow, we have some business logic which is sending data to third party system.Time of sending can be various, it depends on some triggers in the system.Data must be alw...
Alternative for document.getElementByClassName in Portal
Hi, Is there any other workaround for document.getElementByClassName since this is not working in portal.
How to determine who and when was the database index created?
Hi,In custom table configuration in Database Indexes related list indexes records were created automatically for reference fields (u_tags and u_user_id_json). Each time I refresh this updated and created field is changes to current data/time. Why it'...
Resolved! How to create knowledge article in ServiceNow with article state as Publish?
Hi All, I have been looking for an API for creating knowledge article in Service Now with article state as "Publish". I have tried Table API and can create a article in Draft state, but I want the article to be in Publish state so that the created a...
Resolved! Help with advanced reference qualifier
Hi All , I am new to reference qualifier. I have a task to set reference field look up in such a way that , it should sort look up according to whatever is populated in that reference field . For example: 1. I have one reference field on cases and i...
Multiple email notification
I created a catalog where once submit a request a notification will be sent to a specific persons. However, as I run a test and check email logs, I saw 3 email notification sent. See attached file.
Resolved! Bring manual Email option in RITM and SCTASK)
In incident form, we have option to send manual E-mail notification; How can we get this feature in RITM and Catalog Task?
Time Card Portal Configuration
Can anyone help point me to the configurations that control what Tickets are listed on the left of the time card portal under Tasks/All Tasks? Currently, our portal only shows tickets that have a time card created against them. We would like to sho...
