Hi Community, I have a created a new catalog item in our service portal. but it has missing attachment icon. How can i enable the attachment icon here? when i see other items, i do see the attachment button on them. Where should i make the changes? w...
Is this possible to run schedule job every second ? To check records and trigger a email event queue I tried that but it's missed to do action for some record.. Or how to trim the date //Time field for second value so that we can try to run schedul...
Hi All When i select the record in list view instead of opening in same page it should open in new How to open selected record in new tab in service portal list view Widget : Data Table from URL Definition Regards Ramesh R
I have a REST message. I'm getting the data back in the response (see below). But when I try to parse the fields out so I can update the fields on my form, I get undefined.What am I missing?var response = restMessage.execute();gs.log(response.getBody...
I have a currency field called 'Total' that is read only. The value of the field is the product of 2 other fields called 'Rate' and 'Hours'. Total's value is updated by an onChange client script, but the value is not saved because of the read only...
In UI page for below code there is no space before and after the link as shown in the attachment. Is there a way to add space?? <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:...
I'm trying to create a workflow that will take a list and put it into an array, then loop through the workflow so it will create the change requests for each company in the list. I have tried just using workflow.scratchpad.company = <field_on_form_na...
Hi All, Target: generate attachment through third party integration and add it into data source. I am using below code to generate attachment through rest message and attache to data source but not getting attachment. when i am trying with incident t...
I'm working on a scoped application (which include service portal) for which one of the requirement is to validate date/time field. So, the user shouldn't be able to enter a future date/time. I did this using catalog ui policy so it would reflect in ...
Hi Team, Any idea from where UID is set in email? And why confidential once have a UID and rest doesnot have it?
Hi, I have configured Oauth 2.0 to connect with third party Oauth provider. I can successfully get access and refresh token when I click 'Get oauth token link' from REST message. I have wrote a business rule on Incident table to trigger the same REST...
I wrote a code :var gdt = new GlideDateTime();var date = gs.beginningOfThisMonth(gdt);gs.print(date);*and I get a perfect result however when I check which day the date comes on it gives undefined answer. for this I used:gs.print(date.getDayOfWeek())...
Good day team I have end users that are copying the journal field of work notes or additional comments from IE and pasting them to Excel. They are getting a "This site requires JavaScript to be enabled" error. I was able to replicate this action. A...
Good Afternoon, I am having an issue where I have date fields on a record producer that users click on to populate with a calendar selector. Works great and displays the date on the portal in the MM-DD-YYYY format however once the item is submitted a...
Service Now Gurus,I have the following issue: We have recently added our hardware assets to SN, and we have assigned them to users, however we have noticed the Location field isn't being updated and long story short, we weren't pulling across our u...