Resolved! Word count on KB article and body
Hello,I have 2 fields in the kb form to get statistics value of KB title and Article. Can someone help me on this?
Forum Posts
Resolved! Short description missing while creating HR Case
Hi Team, While creating HR case short description value set with HR service (as per OOB) from native view.But one of our client instance, short description value missing while creating HR case from the native view. Please suggest how can we fix this ...
ATF error on demand assessment. FAILURE: Unable to set component 'Number <input> (Demand Management)
Under demand management I am able to take an assessment. I use Set Component Values (Custom UI) to set the components. My questions are recorded but not the Number <input> If I add a value manually and then run the test I get error below. FAILURE: Un...
Display List report in mobile app
Hello! I have a requirement to display an existing report (type list) in the mobile app.As far as I know, we can display chart reports in mobile app. It there a way to display other types? Thank you,Elena
variable substitution
hii i need to do variable substitution my http query parameter name is enclave_name and my variable name is enclave_name..if i give any value in script restMessage.setStringParameterNoEscape('enclave_name', 'tes123');mannually its working fine iam ...
Resolved! Auto-expand Inbound mails on Incident activity
Is it possible to allow Emails displayed on the Incident activity UI Formatter to be automatically expanded when an Incident is opened? As we give most of our caller updated via the email button, it would be useful for our analysts to be able to see ...
Resolved! Api key in client script
I am trying to create a catalog and my requirement is to create 2 values in the catalog1. a referencefield whose value will be from sys_alias table for which I have created 1 record in connection & credential alias and have provided an API key for th...
Resolved! Variable attributes for max_length is not working
Hello Team,I am setting a catalog item variable's max length is 50 characters but it's not working, the field still allow more than 50 characters. Please a way to fix it?Thanks,Prudhvi
Resolved! Adjust the height of the container in portal
Hi, We have an urgent requirement to adjust the height of the 'Home Page - Container 1- How can we help?'Please let me know if this can be done to modify the height .. Early response will be highly appreciated. Thanks
How to stop notifications when bulk of requests are closed at a time?
Hi, I have around 2000 requests which are in open state .. now I want to close them.I can achieve this with scheduled Job but at the same time I want to stop the notifications for all those 2000 requests so that end users may not be in panic as thous...
How to add npm module into servicenow?
Hello I just wnat to know that is it possible to add npm module into servicenow? Basically I have a requirement in which I need to implment https://openpgpjs.org/ so that we can perform pgp encryption.This library contains many JS files so is there a...
PRINT INCIDENT CATEGORY BASED
@Ankur Bawiskar / Team, Help!!! Needed Please need your input on this please help me as I NEED TO PRINT INCIDENT CATEGORY BASED WITHOUT ENCODED QUERY , I NEED SOLUTIION IN BOTH WAYS I MEAN GLIDE RECORD AND GLIDE AGGREGATENEED TO GET OUTPUT BASED ON...
Resolved! Difference between Easy Import and Import Set
I am wondering which one I should have the bulk user registration done with.It would be helpful if you could include the advantages and disadvantages.For example, can csv files only be used in an import set, or can you update existing records or crea...
How to add reminders for an incident
Hello Everyone,I am looking for some help with adding reminders to an incident.I congifured the related list and added the reminder into the list.When the time triggers and an email notification has been sent i just get an email with link to the inci...
Resolved! Send attachment in outbound REST integration
I am trying to send an attachment via outbound REST integration. I have created a POST HTTP method with the following query parameters - {"task_number":"${task_number}","task_cmdb_ci":"${task_cmdb_ci}","attachment_list": "${attachment_list}"} attachm...
