Hi Experts,I have requirement where I need to fetch the value from the XML, Below is the XMlwhich I'm storing in one variable.var xml = <?xml version='1.0' encoding='UTF-8'?><tsResponse xmlns="http://tableau.com/api" xmlns:xsi="http://www.w3.org/2001...
When a flow has been configured according to client requirements- Pre-hire, Pre Day 1, Day 1, Day 7, Day 30 etc, How can we hold/stop the trigger of Day 1 Activity set incase a New hire that is expected to resume on Day 1 does not resume again( possi...
I have 2 fields which are of choice list, Now requirement is to copy one field values to another field and also by eliminating duplicates.
In a Busines rule if we have When to Run Filter condition and Advanced tab Condition as well, then which condition will be executed first.
Hi All,I have created a one small flow designer and attached it to one of the catalog items. After submitting the request, on RITM form when i click on flow context, I am getting below error message"There was an error loading the execution details fo...
Hello,I have catalog item which has multi row variable set, the requirement is when the environment variable on the catalog item is selected as "Staging" the variable on the multi row variable set need to auto populate the value. I have tried below c...
Hey, i have a reference field which i have to populate with the groups for which the "requested by" is a part of "only". Help please.
When using a Public(Accessible for non-logged-in users) Service Portal record producer form, I am getting an error 'Security restrictions on SPListDataProcessor' when trying to search for options(choices) in the 'LIST COLLECTOR' . I have created a c...
Hello,Based on "Asset" selection on case from need to auto populate the recently updated Entitlement in "Entitlement" field on Case form.Conditions: Selected Asset Entitlements only to showRecently updated Entitlement need to populate Start Date sho...
How to check and replace UTF BOM characters in a ServiceNow StringWe have found that while using flow designer to send data via web service integrations or doing general string data processing an unprompted UTF-8 BOM character is added by the flow de...
Hi all, I'm still a complete novice when it comes to customising the Portal so could do with a bit of guidance. I have been tasked with removing the button below from the Service Status page of the Portal if the Outage is planned (it must remain for ...
Hi guys, I have a requirement to show, only HR cases, that belongs to the logged in user's assignment group. I have create a before business query to achieve this This is the main code. This is working fine as per the requirement but a problem arise...
Hello All,I have a Portal Widget which has to redirect to another widget.Right now I use the below code:var url = "https://dev112799.service-now.com/sp/?id=demo_widget_for_manage_acc&ci="+ci+"&env="+env;I have hard-coded the URL, how to use the prope...
Hi, I have some users that cannot see the same results as the admin on a dashboard report.However they have permissions to see the records and when they drilldown on the report, the list view shows the correct number (the same as the admin - 207 inst...
Hi,I am trying to update a string field on user record for some users using the fix script , but I am not able to do it .Please suggest. var cID = new GlideRecord('sys_user');cID.addEncodedQuery("user_nameIN");cID.query();while (cID.next()) {var uID ...
