Hello community,I'm wondering if there is the best practise to 'Reject/Abort' submit action on the Client side with GlideAjax. The main issue is observing when we have to validate smth on Submit action. - We can't using methods the "getXmlWait()" any...
Hello I am developing a scoped application that is used to manage the work plans of employees organized in work teams. Each work team has multiple users assigned to it. However, a single user can be only in zero to one work teams. This condition shou...
My change request is approved by 3 approvers and when they approved it i can see the 3 comments automatically comes on my change request that does not seems like a Worknotes or comments so basically I needs to know what these comments/wornote are cal...
Hi everybody! I want to add a script in my ui action button for close the case in a certain state. Which script should I use?Thanks
I am working in London, creating a KB article, saving, publishing, then trying to retire. After clicking "Retire", a popup appears to make sure the user had already used "Check Links". I have not yet found the way to send a click to that popup wind...
Trying unsuccessfully to pass a populated variable instead of a string. This works r.setStringParameterNoEscape('engine', '192.168.5.5:1671' ); This does not var target = "192.168.5.5:1671" r.setStringParameterNoEscape('engine', target );
Hi, I am looking for a solution for the below scenario- When the number of containers is selected as 1, 2, or 3 specific variables should be visible as per the table below. I have tried with UI policy and also tried with catalog client script but not...
I need to add hyper links in work notes from flow designer . Tried below code . It prints the following message, but not as hyperlink. URL works fine when I test this by pasting it in browser var URL1 = "https://"+gs.getProperty('instance_name')+"...
Add email option in user interface in story record as we have in SCTASK or Incident recordsin SCTASK i can see the optionsame as in SCTASK i want to add email option in STORY record
Hi, I'm getting the wrong dates returned from the "incident" table using this url: https://company.service-now.com/api/now/table/incident?sysparm_query=sys_created_on>javascript%26colon;gs.dateGenerate('2023-01-01','00:00:00') I was expecting to get...
Hi all, I have a script include that executes a number of outbound HTTP requests in series. The ServiceNow Outbound HTTP requests log shows "-1" as the response code for one of the requests. I know this request has actually succeeded as the data im ...
I am creating a flow designer - when an incident is created - > it should create a pdf and attach it to the current incident. I need to pass the current incident object so that I can access the details of the incident in Script include.
I have two service portals on my PDI. I created two virtual agent configurations, two greeting configurations based on portal name. Even though these greeting switching rules work as expected, both chats still write to the same queue! Service Portal ...
Hi, I have created one check box (u_type) on the change form (change_request table).(1) If check box is false...planned end date can' be set more than 2 months from planned start date.(2) If check box is true....Planned end date can't be set more tha...
I am auto removing Retired users from specific group using flow designer. But I want these records to captured somewhere. So is there anyway in servicenow?
