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Resolved! Top Navigation Bar

Can the top navigation bar be edited?  That is, can items be removed (such as workspaces) and other item(s) be added?  Thank you!

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mah1 by Mega Sage
  • 3523 Views
  • 6 replies
  • 6 helpfuls

Resolved! Hide Virtual Agent Chat Bot

Hi all,Can anyone tell me how to hide the virtual agent (chat bot) on the Service Portal?  In our Prod instance, it is only available to us admins and I don't know how to adjust these permissions. Thanks,Jonathan 

Resolved! Readonly glide_list doesn't display value

Hi, Can anyone suggest me how to overcome issue with glide_list.I have to display values on glide_list by OnChange of another field.glide_list must be read-only. It's not displaying the values if its read-only if I make glide_list editable it display...

nirmalabose by Tera Contributor
  • 1622 Views
  • 2 replies
  • 0 helpfuls

How to export data to CSV from a widget

I have a widget and it shows data from a database view based on the filter provided in the widget. The widget also adds calculative columns and data. The calculations are pretty complex and we can't do it as part of report (this is because report pro...

TT3 by Kilo Guru
  • 3189 Views
  • 6 replies
  • 0 helpfuls

Resolved! Time sheet portal changes for "Add Unassigned Task".

On time sheet portal we have a link "Add Unassigned Task" using which a user can select any task by searching it. I want to restrict this search so users can only select a particular type of task, for example only incidents or demands which are work ...

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Chandler2 by Tera Guru
  • 2901 Views
  • 9 replies
  • 3 helpfuls

When Email Is sent create incident record

Hello All,When a new email is sent to the email address xyz123.com a new Incident record should be created.   In the Incident form:The email Subject should populate the Short description field on the Incident. The email Body should populate the Descr...

Community Alums by Community Alums  
  • 1850 Views
  • 3 replies
  • 0 helpfuls