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Show Attachments on Service portal attached to request/RITM

@Pranav Bhagat Hello All ,Requirement is to show Attachments attached to Request , RITM in the portal view , So in the Approval page I need to Show attachments , I have created 2 BR's to Pass the attachments from RITM to approval record & Request to ...

Michael51 by Tera Guru
  • 1358 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need to open content item in same window/tab

Hello I have a requirement where i need to open content item in same tab. Is it possible to open in same tab/window. Kindly let me know if anyone came across this scenario.   Thanks Akash

R Akash by Kilo Expert
  • 3049 Views
  • 15 replies
  • 2 helpfuls

Default sort order to override last user sorted preference

Hi All,I am trying to set a default sort order for a table, which has to override last sorted column by any user. Ideally service now remembers the last sorted column by users and display the list as per his last setting when he logins back. I want t...

farci by Mega Expert
  • 4291 Views
  • 5 replies
  • 2 helpfuls

I GlideQuery conditional where

I want to be able to include an additional where clause based on a condition, so I tried something like thisvar gq = new global.GlideQuery('sys_user').limit(10).where('active', true); if (role_required==true) gq.where(new global.GlideQuery().where('...

Colleen by Tera Expert
  • 636 Views
  • 2 replies
  • 0 helpfuls

Resolved! Common script for catalog

I have created four catalogs and each catalog i have to write an onLoad script however the code for the onload is same for all 4 catalogs , is it possible to reuse the same script in all 4 catalogs ?

kiwi07 by Tera Contributor
  • 882 Views
  • 2 replies
  • 2 helpfuls

Servicenow Indexing - Dot walking

Hello All, How does indexing work in case of query condition where dot walking is used? eg.var a = new GlideRecord('tablename');a.addQuery('field.field2.field3',true);a.query();

Resolved! Field Style

Hi Developers,                         I want to assign VIP flag in the list view of 'sc_task' table's for 'Requested for' column.When I am creating new 'Field Style' and choosing the table name 'sc_task' than I am not seeing 'Request for column' nam...

Saurabh _ by Tera Guru
  • 921 Views
  • 6 replies
  • 1 helpfuls

Test Management import/export tests

I want to start using ServiceNow Test Management 2.0 for my UAT manual tests during client deployment. We have a number of tests existing that we would need to be imported to Test Management Tests, with their steps.  Also, not all of our clients test...

Steve212 by Tera Contributor
  • 2711 Views
  • 6 replies
  • 3 helpfuls

Resolved! Calculation Type field not appearing on form or XML

Hello! My requirement is a simple one.Created a true/false field on the dms_document table and add a calculated value (formula) to it. The problem is that when I check the Calculated field, the Calculated type field isn't appearing (San Diego version...

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Resolved! Service Portal and Table Form

Hi,I have this problem that i'm new to service portal and i want to create an menu header that contains an menu item that opens my table form but i don't know how to it

Masked variable auto complete

I used Masked variable in catalog item to get passwords.But it caused problem.Chrome auto complete password field and Single line text field that Not id field.But i can not disable auto complete, so i want way to solve it.Thanks for you help.

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Jaeik Lee by Mega Sage
  • 851 Views
  • 3 replies
  • 1 helpfuls

Resolved! Widgets and CSS - position based on one another

Hello! I have a page in Service Portal that shows information about a request to a user (this is a widget). To the right of the same page are two additional widgets, one widget with available actions and beneath it, widget that has a timeline. I want...

SNNoob by Kilo Guru
  • 1853 Views
  • 5 replies
  • 0 helpfuls