In our instance, we had a previous contractor input a field and have it show up based on role, but the problem is that it shows up only for admins, and we would like it to show up for 3 specific groups as well. Here is their code: This code seems t...
Hi all, I have a requirement where I have to create a case automatically when interaction state is "Closed Abandoned" and case state should be Completed.
I have a date field on the Service Catalog form. In the flow designer, I am using the built in "Date to String" functionality (see below). The Problem is that date conversion adds 7 hours. Why and how should I fix (subtract time)?
Hi all, I want to use a business rule to show the popup message for a catalog item when the request state changes to closed rejected. In order to achieve this I have created a BR which runs on sc_req_item table as follows: This is not working ...
javascript: ['incident', 'problem'].indexOf(current.sys_class_name + '') == -1? '' : 'operational_statusNOT IN' + new OpsStatusFilter('cmdb_ci').by('CreateTask').join() can anyone help me what this reference qualifier means.
Hi all,Has anyone had any success w/ using the getContent() method of the GlideSysAttachment object? (API ref) I'm trying to read a list of CI names from a text file and associated those CIs w/ the change the attachment is attached to. I've never...
Greetings Our LDAP management seems to be a lot different than most companies. The out of box deactivation script is looking for the users to go into a specific OU of have a specific field marked. I need a much simpler script. IF a user is not fo...
Hi All, We have created a onload client script for annotation show/hide on a sn_hr_core_task table. But we get some error in portal , Please find the attached screenshots. function onLoad() { //Type appropriate comment here, and begin script below...
Hi, without using glideRecord on an ACL script, what would be the best way to script my ACL so that it checks the current users country code to determine whether they can view the record. Appreciate that a BR is probably best, but there are currently...
Hi, I would like to add in the related list a default group by.Is this possible? Below is the related list: Thanks
Hi, I've prepared a flow for a catalog item as below. The RITM having total 14 sequential tasks in which one pair of parallel tasks (a glimpse of the flow as below):- May I have the code please with which I can mitigate the number of steps of the...
I have created a custom email client template in my pdi which uses the London version. I would like the subject to be set using an email script. I am able to set the content of the email client template using the following for example: template.print...
In service portal, when I click on "add to cart" button, it gives me two option. one is "Catalog Home" and another is "View Cart". I want to take off "Catalog Home" button and put another button in there called "Continue shopping" which will redirect...
Hi , we have a catalog item (first RITM) that collects the info of devices (laptops and peripherals) for the new user. When the user is not joining, then there is a new catalog item (second RITM) which needs to collect all the devices provided in th...
Hi How can we fixed multiple filter query over the list like (All > Approver Id = javascript:gs.getUserID() > status=Pending for Approval ), I tried &sysparm_fixed_query=approver_id=javascript:gs.getUserID()&sysparm_fixed_query=status=Pending for Ap...
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