Hi there, I know that we can add UI macros to record level forms via attributes (ref_contributions or field_decorations) but the problem is this only works for some of the selected fields. My requirement is to place a button (a UI Macro) beside a HTM...
Hi ,as suggested by many users here that unchecking the list choice option will hide the delete option from action choice listbut its not hiding.when i am giving role condition its hiding the button but not the list choice from action choice list.Can...
I am trying to validate a field in the cmdb_ci_server table leveraging ATF. For some reason, I can only get one choice. I have also included the screen shot below of choices. Any thoughts would be helpful.
Hi, I have acquired a personal ServiceNow Instance and a trial version of Zendesk to test integration between the two using oAuth 2.0. I have gone through the documentations of both and have configured everything required except for Zendesk scope par...
i want to change the read only field value through background script? please share me script
Dear Team, I am looking for feasibility/solution for one of the requirement based on excel calculation and how i can implement the same in snow reporting module. Here is the ticket data which is pulled from service now manually to apply some filter ...
Hi, We are running multiple MID Server agents on Windows 2012 VMs. 2 VMs (each with 4 vCPU, 24GB RAM) each running 9 agents (Istanbul Patch 11)1 x SOAP outbound integration (~3000 small outbound payloads per day) - that uses 1 specific agent on one ...
G'day all, I've a requirement such that as soon as an email will be received an Inbound Email Action Script should run, which will fetch the incident number from the body of that email and put it into a custom field created on Incident table. The em...
Hi, We see two timezones namely Asia/Kolkata and IST available in the list of timezones. However, both represents the same timezone. What is the difference between them and reasoning behind? Thanks.
Hello, I would like to ask for some help with importing Requested Items into ServiceNow via an excel sheet/data source. I've been tasked with creating a bulk upload from an excel sheet using an existing catalog item. I can create the request item, bu...
We need to reset password through sms , which requires a gateway.we came to know about twilio .Is it a freeware?and how can we achieve this?
Hello all, Is it possible to dot walk from sysapproval to change? I want to create a notification that is based off of the sysapproval table but links back to the change table to grab a few fields that are not available in the sysapprover table. if i...
Hi,I have a approval table in which all the requests for approval will appear.I have added the tags field in the approval list view from list layout.I want to add the tags in that field by using the scripting.Is it possible to assign the tags by usin...
Hello All, I have a quick question on the Order Guide. Trying to know if there is any way to automate the order guide functionality by skipping the rule base part. As of now, whenever a new catalog item is developed we have to add a condition in a ru...
How can I change the default period on a Calendar report in Jakarta? By default, calendar reports are set to 'Month', I would like it to default to 'Week' instead.