Hello there, I'm trying to figure out, if there is some reliable way of finding the WF Context in BR which has no relation to running WF or RITM. The scenario: I have a cat item which takes an xls file, uploads this file into data source, triggers th...
I have this Client script that calls a UI page or a sp modal depending if you're working in the backend or portal but it's not calling the UI action function onSubmit() { var conf; if (g_form.getActionName() == 'approve_new_employee') { conf ...
In my UI Builder page I'm relying on user roles to tell me if certain form fields should be read-only. If the the user has any of roles [X,Y,Z], then the fields are editable, otherwise they are read only. To do this I'm putting a boolean variable "re...
There is a button on my form, and if I click that I want to set one of my field's value to "false". I made this short code, but it doesn't work current.active="false";current.update();
Can someone explain why Ui policy doesn't work on list view? I am new to SNOW and just learning basics.I searched and all the answer is just saying that It doesn't work on list view and use Data policy for such task.But I want to know why, what is th...
CMDB Workspace: Is it possible to add tabs in the CMDB workspace so that long scroll on the workspace page can be avoided ?How to control the visibility of a component in cmdb workspace based on the logged in user group? How to add reports on the cmd...
I have integrated 2 servicenow instances using REST Api POST Method. When I'm creating a incident in Instance1(Source), the same incident is also getting created in Instance2(Endpoint). But when I'm updating the same incident in Instance1(Source), in...
I configured a notification to send an email with the field "from" populated with a different address, when the email is sent the notification arrives with the name of the SMTP server, how can I change that display value without modify the "Email use...
Hi Team, Can we render in UI Builder via iframe the /$knowledge.do i tried but doesn't seem to work. But when i try to render other links like some incident records it does render it. Is this some limitation for UIB? Thanks, Tads
Hi Everyone, In addition to the OOTB transfer case options (Transfer case with existing number and Transfer to a new case number) I want to add two new fields "Transfer Reason" and "Department" in yellow highlighted area refer below screenshot, And I...
Hello! For some reason, I have a widget that is not showing up on the page designer, or the actual page when I visit. However, I do see the widget in the page editor. Any ideas what is causing this?
Hi everyone, When a user makes a change in a ticket on my ServiceNow instance, and the caller of that ticket is "Guest", the work notes created automatically are registered as if the "Guest" user performed those changes: Can you help me understan...
Hi there, I'm new to the SNOW API and I am trying to figure out how to implement an outbound REST call. Here is a breakdown of what I am trying to accomplish: Upon submitting a specific request item type, two separate API calls to two different API ...
Hi All, I built flow designer on alm_asset table , It is working fine. Same logic is not working on alm_hardware table . I mentioned class is anything on condition . still it is not working. https://community.servicenow.com/community?id=community_...
I have a catalog item that has two drop downs and a single text input field. I'm trying to create a client script that will update a label located below the three options listed above that updates as the user selects options. I'm a little stuck on ho...
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