Hi, without using glideRecord on an ACL script, what would be the best way to script my ACL so that it checks the current users country code to determine whether they can view the record. Appreciate that a BR is probably best, but there are currently...
Hi, I would like to add in the related list a default group by.Is this possible? Below is the related list: Thanks
Hi, I've prepared a flow for a catalog item as below. The RITM having total 14 sequential tasks in which one pair of parallel tasks (a glimpse of the flow as below):- May I have the code please with which I can mitigate the number of steps of the...
I have created a custom email client template in my pdi which uses the London version. I would like the subject to be set using an email script. I am able to set the content of the email client template using the following for example: template.print...
In service portal, when I click on "add to cart" button, it gives me two option. one is "Catalog Home" and another is "View Cart". I want to take off "Catalog Home" button and put another button in there called "Continue shopping" which will redirect...
Hi , we have a catalog item (first RITM) that collects the info of devices (laptops and peripherals) for the new user. When the user is not joining, then there is a new catalog item (second RITM) which needs to collect all the devices provided in th...
Hi How can we fixed multiple filter query over the list like (All > Approver Id = javascript:gs.getUserID() > status=Pending for Approval ), I tried &sysparm_fixed_query=approver_id=javascript:gs.getUserID()&sysparm_fixed_query=status=Pending for Ap...
Hi SNC, GlideAjax returning null value. Where i am doing wrong? Script Include checkTheExisingPachingRequest: function(AppServiceId, reqStartDate, reqEndDate) { var appserviceId = this.getParameter('sysparm_Appci') || AppServiceId...
PLease refer the screenshot where its showing one pink coloured dot with all the state fields value in list view, We have added it thorugh the style but now i do not know where i can add the condition so that this coloured dot can be visible only fo...
I know that I've read elsewhere that deleting parent table columns is not something that should be done, but wanted to ask the question again in the way that I'm thinking to see if someone can explain what pitfalls or trouble can be caused system wid...
How can I create a custom role where a user should have an access only to Incident and Request without having to manually add this custom role to ACL table?
Hello Developers, I have a task to fetch the report from standard change template as below Number Summary Description Approval Status Change Initiator RFC Type Planned Start Date Planned End Date Template Name ...
Dear all, I have created a business rule to Close all Child Records when Parent is Close but if there is any Open task on the Child record the action will be aborted. It is not working. Could someone help me to take a look? I would appreciate you hel...
Hello experts, When a html field becomes read-only, the border around it goes away. I need a field that displays rich text, to display text and some images etc. Right now I am using an HTML field but its not working, when I set the field to read-...
The Response SLA is getting attached twice for incidents. I am attaching the screenshots
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