How do we allow users to remove/unlink the Problem form linked to the Change Request form.Only admins are able to remove as of now. There are no ACL's or other restrictions made on relationship tables.How do we investigate further ?
Hi guys,I have a list collector field type variable referencing to sys_user_grmemberI didn't put any reference qualifier but still in when I try to search in the variable so it's just displaying (created by) and not the names.... How to handle this? ...
I need to update couple of the records with the help of the background script. The field I need to update is a free text field, which = to value NAAM. I need to update it so it says NAM. Here's the script I'm using but it's not working - anyone knows...
HelloI'm looking for some specific documentation about integration with Google cloud and with IBM Omegamom.This goes back to the incidents module. Tks
Hi ,I am trying to limit the number of decimal places to "two" for price field by using "Scale" attribute to the field. In the Dictionary configuration, I want to restrict the user should not enter more than 2 decimal places.The decimal places are a ...
HiI need List view should show "Reassigned from" and "Reassigned to" groups in a historical view, is that possible? I've been trying to get historical data, found audit but all I get is sys_id rather than the display value.BUT I found a table name sy...
Hi Team, I want to understand how does HR case time line work. Can we configure or make any changes to it. Please suggest. Thank you.
Hi, We have a new requirement to add a info message on agent work space. we are getting below info message on ServiceNow hr task record but not able to display it on agent workspace. can any one help this solution.
Hi all. This feels like it should be easier than I'm finding it so apologies in advance. What's the best way to make a text banner on a form. For example, I'd like a reminder banner to tell engineers to record their time on an incident. Ideally, it w...
We are working to auto-expand the HTML field in tokyo instance to show all data present in the field.Tried adding the variable attribute "editor.height=250" Tried by creating field style "height=100%"Also tried updating sys property=glide.ui.html.edi...
We have two fields called "reassignment reason" and "reassignment note". When a case is created these two fields do not show on the case form and this was achieved by having an onchange client script. Script below - Type - onChange Script - functi...
we want to activate the new Polaris UI with an own Theme.If we set the Property "glide.ui.polaris.experience" to TRUE all Users have this Default "Purple" Theme, can we change this?For example that if we set the Property to TRUE all user will have th...
Dear community, I was really impressed with the support available within this community and have been trying to solve an issue. I was asked to add a field to a record producer and make it mandatory sop appears in the required information tab. I cou...
Hello Expertise,Can anyone help me with the email script? for changing the font to Verdana. Please find my below script. (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,/* Optional EmailOutbound */ email, /* Optional...
Hi,I have a multi row variable set in a request. I have found a way to export this data to a csv format by creating a report from the table "sc_multi_row_question_answer" and choosing the right columns . I want to export the data to a csv format and ...
