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Resolved! Stakeholder license does not allow approver to edit record.

I have given a user stakeholder license which also provides the approver user role. However, when they are an approver on a record they cannot edit any of the fields. Not sure what the cause is, possibly some ACL? I have tried removing the stakeholde...

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Jacob23 by Mega Guru
  • 729 Views
  • 3 replies
  • 0 helpfuls

Resolved! Classic UI, Polaris and URL generation

Hello, We're working on integration with ServiceNow and want our software to generate a URL to a ServiceNow configuration item. We're looking to use the following format to generate the URL - is this standard across the different releases of ServiceN...

davidhomer by Tera Contributor
  • 2943 Views
  • 2 replies
  • 2 helpfuls

OnChange Client script Not working on MRVS

Hi Team, I have written on onchange catalog client script on  mrvs variable  set which is not working. Could you please help me on this. Note: Written Onchange script on Variable Set (MRVS) Onchange of Variable - StartDate Catalog sclient script func...

Manu31 by Tera Contributor
  • 588 Views
  • 5 replies
  • 0 helpfuls

Resolved! "New" button on Service task list

Hello guys, I wanted to disable "New" UI action on Service task list view. So I deactivated that UI action, but still "New" button is showing on the List and user is able to create new records.   There is no List control configured for Service task. ...

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Resolved! Lookup Select Box Reference qual by variable in MRVS

We have catalog Item with MRVS. I have Reference variable to application and Lookup select Box variable for modules. I need to filter values in Lookup Select Box depended on application selected in the reference variable.I add to "Reference qual"  ja...

Tzippi Berko by Tera Contributor
  • 1500 Views
  • 4 replies
  • 1 helpfuls

Create Case in csm Workspace

How to Create a case record Producer Using UI action in CSM cofigurable Workspace.Created a Button (create Case) in the Incident table on clicking the Button Pop up of the Create case Record producer is coming and after filling the Details the record...

Setting outbound REST API with OAuth

Hi, I am trying to integrate with third party with OAuth 2.0. We are using grant type as client credentials. I need to pass bearer token every time in request header. I am trying with below script. Kindly help me on this. I am getting access token as...

Community Alums by Community Alums  
  • 1622 Views
  • 6 replies
  • 0 helpfuls

Resolved! Always Display top navigator

Hello All,  In the new Tokio version there is possibility to change preferences of display to always display top navigation bar no matter what. Is it possible to achieve this in older versions of ServiceNow without this feature? If so how can I do th...

Dominik15 by Tera Contributor
  • 1732 Views
  • 4 replies
  • 2 helpfuls