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Resolved! ACL to look at users country

Hi, without using glideRecord on an ACL script, what would be the best way to script my ACL so that it checks the current users country code to determine whether they can view the record. Appreciate that a BR is probably best, but there are currently...

M_iA by Kilo Sage
  • 940 Views
  • 3 replies
  • 0 helpfuls

Resolved! Flow Designer Scripting: sc_task

Hi, I've prepared a flow for a catalog item  as below. The RITM having total 14 sequential tasks in which one pair of parallel tasks (a glimpse of the flow as below):-   May I have the code please with which I can mitigate the number of steps of the...

find_real_file.png find_real_file.png

Resolved! How to edit add to cart button in service portal?

In service portal, when I click on "add to cart" button, it gives me two option. one is "Catalog Home" and another is "View Cart". I want to take off "Catalog Home" button and put another button in there called "Continue shopping" which will redirect...

Rinty by Giga Contributor
  • 4548 Views
  • 10 replies
  • 6 helpfuls

How do we fixed multiple filter over the list view like All > Approver Id = javascript:gs.getUserID() > status=Pending for Approval

Hi How can we fixed multiple filter query over the list like (All > Approver Id = javascript:gs.getUserID() > status=Pending for Approval ), I tried  &sysparm_fixed_query=approver_id=javascript:gs.getUserID()&sysparm_fixed_query=status=Pending for Ap...

Resolved! GlideAjax returning null

Hi SNC, GlideAjax returning null value. Where i am doing wrong? Script Include      checkTheExisingPachingRequest: function(AppServiceId, reqStartDate, reqEndDate) {                var appserviceId = this.getParameter('sysparm_Appci') || AppServiceId...

Kingstan M by Kilo Sage
  • 2149 Views
  • 17 replies
  • 2 helpfuls

Resolved! Delete unneeded parent table columns

I know that I've read elsewhere that deleting parent table columns is not something that should be done, but wanted to ask the question again in the way that I'm thinking to see if someone can explain what pitfalls or trouble can be caused system wid...

Marcel H_ by Tera Guru
  • 3636 Views
  • 4 replies
  • 8 helpfuls

How to calculate when my standard change template was last used ?

Hello Developers, I have a task to fetch the report from standard change template as below Number   Summary      Description       Approval Status        Change Initiator       RFC Type     Planned Start Date Planned End Date       Template Name     ...

Gudu by Tera Contributor
  • 1069 Views
  • 5 replies
  • 0 helpfuls

Business Rule - Close all Child record when Parent Close

Dear all, I have created a business rule to Close all Child Records when Parent is Close but if there is any Open task on the Child record the action will be aborted. It is not working. Could someone help me to take a look? I would appreciate you hel...

hongsok by Tera Contributor
  • 1615 Views
  • 5 replies
  • 2 helpfuls

Resolved! border around html field when read only

Hello experts, When a html field becomes read-only, the border around it goes away.   I need a field that displays rich text, to display text and some images etc.   Right now I am using an HTML field but its not working, when I set the field to read-...

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juan casas by Mega Expert
  • 1431 Views
  • 2 replies
  • 2 helpfuls