Hi all, When viewing a report or catalog list with 20 records visible and the report or list is greater than that and the sort is on the state field, when going to the second page, a record from the first page is again displayed on the second page bu...
I want to call some Script Include in case the value of a field of a reference changes. However, in a Client Script I can only chose the fields of the current table and I cannot show related fields and chose fields of a reference to listen to. Strang...
Hi all, I have the below inbound email action and workflow setup to create RITM/SCTASK, however, it's creating two RITMs and not adding the email subject and body to the RITM or SCTASK. Can someone take a look and see where i am missing anything? Cu...
I am trying to change color of field label and "options" in an order guide. i have done this in past for other pages using CSS part of the widget. which CSS properties i should be using? Thanks
To fulfill a need I have created a Consume UI Action that runs the following code: var consumeQTY = '1'; //Lenovo Laptop var lenovo_laptop1 = current.u_lenovo_laptop.getDisplayValue(); //gs.log("CDL: commercial::"+current.cat_item.getDisplayValue()...
I have an excel file that I want to be able to use in order to upload multiple forms at once. Is there a way that I can have the import process ignore what is written in the second row of the excel file?
Hi Everyonei have a requirement to use a slushbucket instead of conditions fieldIs there any way i can achieve this?All ideas are welcomeRegardsHetal
Hi All, I am currently trying to create a read ACL on the sc_task table so that when the catalog item is a certain item only members of the assignment group will be able to have access.to the task. All other catalog item types will not have this res...
Hi All, I've got a workflow running on the sc_req_item table which has some subflows within it: On the Parent Workflow and the BAU - Web Functional subflow I've set the stages as: However the RITM is only showing a single icon which is none of thes...
Hi there, I have a create defect UI action that created a defect from the Incident. Code is below: createDefect(); function createDefect() { var task = new GlideRecord("rm_defect"); task.short_description = current.short_description; task.descri...
I have a requirement to attach a document to notification email but include attachment feature not working.Basically, I need the attachment to show in the approval notification email the approver gets. In my workflow for requested items, I have a tas...
I am trying to get a variable sys_id in a workflow. I am setting many variable from the work flow but getting the sys_id for this one variable is not working for me. How can I get the variable sys _is for this one variable in the workflow? var gatew...
What is causing this error, i looked into all the BRs and also references as I saw someone on the community saying that, it could be because of the incorrect reference. Please see the attached
I am trying to add the incident task on the related list But somehow it is not working I don't want to add the Incident Task->Incident because the parent field is not automatically populated when creating a new record.
Hi All, How to fetch variables of catalog task from REST API? Thanks and Regards, Karthik Reddy T