I'm trying to print the last comment from an RITM into an email notification. When I use current.comments.getJournalEntry(1), it returns "Request Automatically Closed as all Line Items were complete." Assuming this is automatically added upon complet...
I have a requirement for a UI action to toggle back and forth between views of the Incident form. It's easy enough to redirect the user to a particular view, but the user interface is not remembering the setting as the user's preferred view. So I pro...
Resolution to error "Read operation on column 'task.description' from scope 'Global' was denied because the source could not be found." Background: I created a simple record producer in the "Human Resources: Core" application scope that will create ...
My PDI has domain separation.I want to change the domain change of the product model from global to Default in this PDI.I just did this update using an import set.I get "User imput for the domain:Default did not match the domain path:no thrown error"...
Hello How do I commit my CSM configurable workspace landing page to production instance if the changes were not captured by my current update set? (i created a variant from the default CSM configurable workspace landing page and made the changes ther...
Hello All, I want to make only days from the duration field to be visible and hide the hours min and second. As shown in below screenshot I want to hide highlighted field. Can anybody help here. Thanks in advance, _kP
Hello, I'm trying to add a mail script to my email notification but need help with the script. My email notification is on the "sn_vdr_risk_asmt_vdr_tiering_assessment" table. I need help with the mail script to get the value from the field "TPRM-01...
I have a custom widget created in the service portal. I have activated the plugin for User criteria in the portal. Users occupying a specific field in the user table should have access to the widget. But the user criteria script is not working and ev...
Hello My company would like to use release management in order to group all changes to implement on a same release. I’ve checked what exists OOB and there are some things I don’t understand: If I affect one or more changes through the release screen,...
Has anyone created a business rule that will copy the sc task comments to RITM in SP view?
Hi Folks I am facing an issue with the Remote file importer functionality. Below is the error I am getting, can someone help me out on this issue please When I am trying to execute the job I am getting the below error in the ECC Queue. Some kind of J...
I have activated the Integration Hub Installer and Integration Hub Enterprise Plugins in my PDI - nevertheless I cannot Install the Microsoft Teams Communications Spoke Plugin ( sn_msteams_com_spk ) - I cant even see it in the Plugin list. Is it poss...
Whenever an invalid value is entered in a reference field and you hit enter, UI throws an error "Invalid reference" below the field. But it will not reset automatically when we try to clear the field and re-enter the correct value. It will only rese...
Hi. I am trying to learn how to write a simple script in the "Assignment Rule" area. It doesn't really matter what I'm trying to do in the script. What matters is that I can't seem to get any debugging tools to work. I've used session logs and br...
Requirement: Need to Trigger a Assessment for Expediting a Change where certain questions need to be answered. Assessment should be triggered via a UI Action called as Expedite. Issues: 01. Created UI action but Assessment is not getting popped up i...
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