Gd Mrg to all,Give Examples for catalog items for Bank and Insurance based projects You have some ideas about these catalog items Please share your ideas Thanks Hassen Basha
Hello All,Once again our Cancel UI button did not cancel the running workflow.UI Action script:Here's what is happening after clicking cancel button:State = Closed IncompleteStage = Request Cancelledthen the state and stage will change according on t...
Hi I'm trying to call a script Include from a Catalog Client Script and I get the unhelpful message of "Unhandled exception in GlideAjax"The script is supposed to parse a list of cmdb_ci_bussiness_app sys_id and check to see if the install type is "e...
Hello everyone! I'm having this problem. I made this workflow, what I need to do is depending on the variables selected on the form, a catalog task will be created. But what's happening is, once one of the tasks is closed, it'll end the whole workflo...
Hi everyone, I had posted this as a reply to a different thread I posted but I figured since this is a different question than I originally asked in that thread I'd ask it as a new one. I have a requirement of sending out a notification to the reque...
I am trying to pass the value (dummy data made up by me '1') in the Script Include which is stored in an array. Then called into the Client Script where I am trying to loop according to the number of values(records table-script include). These values...
Hi I am trying to create a service portal for learning purposes and making reasonable progress (using angular) until I need to use some of the more exotic field types. The first one is <input type="file">. I wish to store the what the user chooses in...
I have a outbound REST integration with a supplier. I am trying to pass Work Notes via the REST message, however, if there is a new line in the note, I get the following error in my logs:{"error":{"message":"Exception while reading request","detail":...
Hi, After upgrading our instance to Tokyo Patch 1, we have one Incident Task Resolution ATF, where the last step is:Click a UI action: Confirm that browser submits 'Incident Task' form to server within 5 Seconds of clicking UI action 'Save'The test k...
I have been reading of best release management practices for ServiceNow and I'm aware of moving update sets from Dev > Test > UAT > Prod. Between dev and other sub prod instances it makes sense to move update sets story by story. My question is for t...
Hello everybody,I have this flow created, but I'm having trouble understanding the error. When I do tests using an example task_sla record, directly in the flow designer, it correctly triggers and triggers the notification, but activating the flow an...
Hello Guys, I have a dashboard with a reference interactive filter for the [customer_account] table.On the table [customer_account] I have a custom "live feed" text field called "notes" I need to display a dynamic text box on a dashboard and the text...
Hi everyone, I have a flow designer, and this one when receive an email creates a RITM with Tasks.This RITM contains a catalog item, who has variables. My question is, exist any way to show the variables created in a catalog item in the RITM via flo...
Hi everyone!We've set up the integration between our Dev Instance and AWS S3, and what we are trying to accomplish is:- Through Flow Designer, look up Catalog Task Records that have been assigned to a specific Assignment Group--- Our initial run will...
During testing for REST API field mapping the assignment group field does not map to a specific system group during POST I have tried u_assigment_group as well as assigment_group to no avail the field posts comes back empty any help would be greatly ...
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