I'm trying to set up an onChange client script that will populate four variable on the ServicePortal form. I want them to be read only which I have setup in the variables themselves. But basically when a user selects a location I want these four vari...
Hey Community, running into a weird issue in Flow Designer, specifically using the Jira Spoke in Integration Hub. When testing any Get Action (Get Issue Types, Get All Projects) I receive the following error:Response size exceeds limit, allowed :0 ac...
Hi,I have a workflow where I want to send out a custom email notification to approvers that allows them to Approve/Reject a requested item from the links in the email. The goal is to allow customers to appeal (approve) or not appeal (reject) a previo...
Hello, There is a parent/child feature in Incident Management where a record can be added to an incident as that incident's parent record. If the parent record has been added, that same record cannot be added as a child. This is a OOTB recursive scri...
The screen has editable fields with a list that shows data from a custom table. One of the editable fields is a list of applications in a drop down menu, and I want that to be the basis of which applicable columns to show instead of asking the user t...
Hi all, I have a requirement where I have to show a List view of incidents which are assigned to my group only. I know this can be achieved by Before Query BR but I have never written a query BR. Can anyone help me with it. Thanks!!
Hello all,I am trying to add a checkbox field on my incident form, but when I configure the form layout and try to create a new field the checkbox type is not available.Is adding a checkbox variable even possible on an incident form?Thanks,Grace
Hi all, I am using GlideRecord like: How to go back to the first record for GlideRecord: var gr_incident = new GlideRecord("incident");gr_incident.addQuery("xxx");gr_incident.query(); while(gr_incident.next()) { } After the loop, I want to loop the g...
Hello Developers, Hope everyone is doing great!Need assistance with this scenarioI am using import sets / transform maps to migrate records using data source of excel sheets.Its a normal transform map with fields maps of attributes including work no...
Hello, we are currently in san Diego with next experience enabled. So the issue is with browser title name when we navigate to all hr cases.. Most of the time it shows correct and only few times .. like once in 50 or 60 times it shows a different tit...
When creating a standard change template, we would like to have a structure similar to that of a catalog item.There is also the possibility to create a template for the Change Task.Unfortunately, these are all added DIRECTLY. And this is not what we ...
Hi,somehow hiding attachments does not work! I do as described here ... but still i can add and still the button is available ... Solved: Re: How to disable attachments option? - Page 2 - ServiceNow Community Any idea why? Is a scoped table ... thi...
On form i have one button and that button should be visible to only current assignment group members i used following condition but it's not working. gs.getUser().isMemberOf(current.assignment_group);
I have an email notification that in the body has an asset tag. In the email notification I put a hyperlink to a catalog item. The requirement is that when the user click on the asset tag, the catalog item is populated with the asset information so t...
Hello team,I have created a user on ServiceNow with an admin account. When this new user or record is inserted in sys_user table I want an email should be sent to the user that is created on the same email that is provided.
