Resolved! How to give max length for a variable on catalog item?
How to give max length for a variable on catalog item?For a text field i need to restrict length to 255 character on item field.
Forum Posts
onChange script error: TypeError: Cannot read properties of undefined
Hi, I have not modified the client script related to the Software Entitlement, and this error occurs. Does anyone know why it's happening? Could it be a system or plug-in version problem?
Resolved! Fix script to delete roles, groups assigned to existing user who is inactive.
I want Fix script to delete roles, groups assigned to existing user who is inactive in sys_user table.
Resolved! How to customize the send button of the email client
Hi, I would like to check the value of each column before sending an email with the Email Client.For that, I want to customize the submit button, but I don't know where the page displayed in "email_client.do" is created.Or is it possible to customize...
${URI} and ${URI_REF} not working in email templates
I have created a custom application that is using the email activities tool. In my email template I am trying to create a link to the parent request record of the application within that email using ${URI} or ${URI_REF}, but it is not working. What c...
Resolved! Add border to HTML field when its read only ( medium/hard easy points )
I know its a property, but I am kinda running out of time to research. when a field of type=html becomes read only, the border around the field goes away, can I make this stop?
Resolved! Email validation client script (easy points)
Hi experts I have a onSubmit client script that is failing ..... my task is to verify the email format being inputted. So for some weird reason, the code works for evaluating 1 email, and it also works in Xplore. However, when the user inputs mor...
How can I check if a field has changed in the middle of a timer in a flow?
I need some assistance if someone would not mind. I'm going to describe what I have with a flow I have a flow that is a trigger that looks at the service request form (particular to our instance) to see if the State = "Waiting - Client" and the assi...
Resolved! Can I attach a PDF export of a record to that same record with PDFGenerationAPI?
Hello, I am trying to use PDFGenerationAPI to create a PDF of a record(similar to export PDF functionality), and attach it to the same record. Based on the documentation the API only seems to have the option to create a PDF with HTML, not a url. Can ...
Can I use the current object like this in the Inbound Email Action?
Hey Everyone, I have an inbound email action that will update a case/onboarding case in the CSM when the state of those cases ARE NOT in cancelled or closed. If the cases/onboarding cases are in a state of closed/cancelled; then, it will create a ...
how to avoid home.do( OR redirect to service portal) for end users
Hello community, We've Service portal enabled where ideally users with no role can use to submit tickets. the redirection is working good. When i'm impersonating user with no role it is taking me to Portal. however, When these users use home.do link ...
Users exclude from email notifications using script
Hi All, I have ABC- group , having 10 members , i need to exclude two members to not receive mail remaining 8 user get notification when new incident created. How do we achieve Email is not triggered to two users using script? Thanks in advance
Resolved! How to set field value in existing record using Navigation URL?
Hi,I need to construct a navigation URL, which will act as a callback URL to servicenow from a 3rd party system. The URL will open an existing record in one of the tables and set a value in a specific field..I've the following URL where I open an exi...
Fields changed by g_form.setValue reverting after save
I have a UI action on the Incident table that runs a client script which does the following four things: 1. Copies the (unpublished) additional comments, 2. Sends those comments to a Teams Chat via Deeplink URL, 3. sets the incident state to "On Hold...
Getting SyntaxError: Invalid regular expression error on a field with an OnChange Client Script
Hello - I have a string field that I am using for a rate percentage and I am using a Client Script to ensure that the field value has a decimal with 2 numbers to the right of the decimal. I have done something similar on a catalog variable string f...
