Resolved! The Tab of related lists should change color "Blue with White text" when it has some data otherwise should show the default color.

Hi All, I have a requirement as when the Related list has any records available into it the Related list label background color should turn to blue with a white test in it . How to do this? Thanks, Snehal K

Resolved! Preloading user preferences into glide_user

Hi, I wonder if anyone has run into this issue?I'm trying to preload user preferences so they are available for client scripts without having to call: getPreference('pref_name'); If you run this function from browser dev tools (F12), you get the foll...

Resolved! Setting dynamic filter on list collector variable only works for a single list collector?

I have a requirement to implement a dynamic filter on two list collector variables on a single catalog item. The filters need to be set based on the changing of 2 other variables, i.e. one variable changing dynamically sets the filter for one list co...

Resolved! Client Script how to get table name of self

Resolved! How to get a business rules to run only on the first time an incident is set to Resolved state?

I have a business rules that I need to run only on the first time an incident is set to RESOLVED state, if it goes back to any other state and then it is set to resolved again I don't wan't the business rule to run on it again.I thought of a few ways...

Resolved! Reassignment Count shows 1 after first assignment

Hello, I noticed that I have multiple incidents with a reassignment count of 1 that were never reassigned.  This happens on incidents that get created without an assignment group and when the incident gets assigned the first time it counts it as a re...

Resolved! Flow designer string data pill 'is empty' feature

Hi there!I've recently started working with the Flow Designer as a way to quickly pull together some of our simpler flows for our SC (still using Workflows mainly however).One feature I'm struggling to see how to achieve is when using the 'If' flow l...

Resolved! GlideRecord insert getting duplicate key

I am running into a duplicate key issue when trying to generate a proc_po record for each vendor on a order from our catalog. The script works fine without the for loop, but when added it generates one record correctly with a unique key, then when cr...

Resolved! How to remove label/suffix langauge from all elements

Hi I have enabled another language - Danish (da) on my instance. I checked the 'Yes' (true) in the System Localization Property (glide.translate.learn), that added labels, messages and choices to all fields that were not translated.  However, when i ...

Resolved! how can show duplicate entries in report

how can show duplicate entries in computer table for particular field. i want to show duplicate entries  in report , please help

Resolved! Retrieve ServiceNow knowledge base permissons / ACLs

Is there any method to get read, create, write, delete permissions on knowledge base? I can find the info through the UI related list but wonder if I can get them through REST API or examine the exact location of the table.

Resolved! Pagination is not working fine in the report list view when we click the 'Sort by' of some fields.

Hi all, When viewing a report or catalog list with 20 records visible and the report or list is greater than that and the sort is on the state field, when going to the second page, a record from the first page is again displayed on the second page bu...