I have a simple Document ID Field on form. I added the following script include var RelationshipScript = Class.create(); RelationshipScript.prototype = { initialize: function() {}, process: function() { var tables = ['incident', 'int...
Hello, We have a catalog item and there is a field "Requested for" on this item that refers to "sys_user" table We have a field "u_type" on user table which is of string type. usually this string field takes two main values. 1- Contractor 2- Employee...
When running Instance Scan Column-type check for HTML, my check is timing out, particularly it is taking a long time to scan the sys_upgrade_history_log table, which I do not care to scan. I would like to know how to exclude this table from my check...
Hi all, I can see that the change request tasks which were added to it (implementation, testing) through workflow are getting changed as "Planning" type and state is getting "Cancelled" as soon as I click review. we are using OOTB workflow only and ...
Hi All, I have written script to fetch data from script include but in desired field getting output as "[object Object] - undefined - undefined". what would be the mistake?. PFB output screenshot, script include and client script respectively. Scr...
I am trying to update/create a user preference record when the user interacts with the UI page built using UI builder. For that we will have to perform a look up into the user preference table in servicenow. But I am not sure how to access that data ...
I am trying to execute a look up data resources in client script in UI builder but its not executing correctly. I believe I am missing some parameters in the object being passed into the execute function. If anyone can help me with that it will be...
Hi, i try to get the Remote File Importer Update Set running. Downloaded Version 1.3 1. Imported the Updat Set2. create a ImportTable3. create a File Import Record in u_cs_file_import4. replaced java. with packages. Getting Error in "Input ECC Queue...
I am having the issue described in this thread https://community.servicenow.com/community?id=community_question&sys_id=8b9fcf25dbdcdbc01dcaf3231f96196d&view_source=searchResult in that I have some import sets that are continually 'Loading' well after...
We have a Customer Service department that opens many tickets (incidents and requests) on behalf of other users, so they are listed as the "Opened by" user. Many of our email notifications (in the sysevent_email_action table) include the "Opened by" ...
Hello Devs, I am having a hard time understanding how "Operational Toggles" work. I've read through the documentation Operational toggles (servicenow.com) and tried to re-create the exmaple on the Typeahead thingy to see how it is working. How do I s...
Hi, I have cloned "Data table from instance definition" to add "keyword search" capability to this widget. After the clone widget works as expected but our testing team found a slight issue. When users search keyword within this search it started it...
I just wanted to make a field mandatory thorugh a code within UI acton, but do not want to use client side code there like g_Form.setMandatory(), Please suggest what is the sever side code i can use there and make a field manadtory .
Hi, I have a requirement where i have to take the user to a record producer (name XYZ) when he clicks on the related link "Create Request" in interaction form and set the status to "close" of the interaction and copy the interaction description to r...
Hi all, I have a requirement where I have to get a Phone Number and, Alternative Phone 1, Alternative Phone 2 field values in Array. How can I define an array[] to get the values from consumer table.
