Why my instance status is offline?

Although I still work with this instance last night. The instance showing offline status. Anyone help me resolved this problem?

How to pass options to embedded widget

  Hi All,We have cloned OOB "Typeahead" widget and using it has embedded widget in homepage widget.Also , it is embedded to "Faceted Search" widget in "search" page. Below is the client controller part I would like set from parent widgets, Client con...

How can I configure a search/filter functionality in the List&Form widget in Service Portal?

We are using the List and Form widget to get a list of all closed incidents not sure if it is out of box or not. I am looking for a way to be able to search for specific incidents from the list using keywords by adding a filter or search option on th...

How to translate service now portal to French language step by step process using PDI? I have installed the plugin 18N: French Translations

I am trying to translate my service now portal to French language. I have installed the plugin required for that. I need next steps to so that I can translate it.

After submitting a record to the record producer, how can we stay on the same page and receive a message via UI Policy "Thank you for filling in the form"?

Data Broker Server Script: Syntax error

I have written a Transform Data resource to fetch JSON data using Rest API with the following code: var request = new sn_ws.RESTMessageV2(); request.setEndpoint('https://dummyjson.com/products/1'); request.setHttpMethod('GET'); request.setRequestHead...

Versioning of "normal" records

Hello Community,is there a possibility to version normal records like INCs, CHanges or records of own tables. So I would like to see not only the updates in the activity stream but preferably a related list, as it is also in the development of BRs, I...

The serviceNow table license_role_type has a order key, what does it mean?

Hello, In ServiceNow Tables there is a table called License_role_type where we can get fulfiller, approver, requester and few other license details, below is it's sample response {             "sys_id": "***",             "sys_updated_by": "admin", ...

g_form.SetDisplay or g_form.SetVisible not working

I have below code snippet for onChange event: if (productType == "3") { g_form.addInfoMessage('in product type 3'); g_form.setVisible('new_field', true); g_form.setDisplay('new_field', true); } Event setup: However, when product type is 3 it ...

adding users to the application

I have created 2 users(user1 and user2), added users to a group called group1 and added role called role1 to this group. Now I added this role1 to the inicdent management in app navigator. But I donot see these users to access all the modules in inci...

Default SLA workflow not firing

Hello, I made an SLA in SLA definition with the default SLA workflow- the table extends the task table When I create a record in table X with 'assigned to=me', I can see the SLA is working because in the related list, the business elapses percentage...

Is there a way to generate multiple tasks to various assignment groups via a script?

Just wondering if there is a way to generate multiple tasks - 1 Task for each assignment group needed via a script. Instead of creating multiple tasks, I want to create 1 task and inside of the task via the Advanced is there a script that can be used...