From what I can tell, the UI Action runs before the UI policies.For example, if I click a UI action "Resolve Incident", it sets the state to "Resolved" and then submits the form.The UI policies then run afterwards and tell the user that they have for...
Hi, I am trying to fetch some details using REST API GET method. I am successfully able to retrieve the information. But here issue I have a table and it contains multiple unique id's. I need to pass multiple Unique Ids for single parameter, I tried ...
There are quite a number of posts about scripting with list collectors, but most seem out of date. So, all I am trying to do is have a List Collector variable on a catalog item have it's filter be dynamic based on another variable on the same form. T...
Hi guys, I just started to play around with the new Service Portal and I find it more difficult to work with than the old CMS version. I know, it's not something to be proud of :-). I've replicated the SC Categories manually because the Clone widget ...
I have been asked to have keyboard shortcut functionality in the tool.Thanks to this site: http://www.openjs.com/scripts/events/keyboard_shortcuts/ I've been able to do this with a UI script containing the code below and Client Scripts.Here is an exa...
I need to fetch the URL, when i select an item from the category.function onload(){var href = window.location.href; alert('href ' + href);var what = getTopWindow().location.toString(); alert('TW ' + what);}These alerts works for catal...
We have a form with custom fields. How can I conditionally set the default value of one of the fields based on the another column value in the form? Although maybe not best practice, I am trying to simply use the following script in Configure Dicti...
HiI'm facing a problem in the knowledge module: When creating an article I cannot add new categories to it.This is how it looks when adding via the plus-signs in the botton of each container (I also tried adding just 1):When I press OK, the category ...
Does anybody know why I can't select a table from another scope when creating a UI Policy? Consider this scenario: I have Scope A and Scope B Table 1 is in Scope A. I create a view of the Table 1 form in Scope B. Now I want to create a UI Policy in S...
Hello all, I have a field 'Recipients' on cmdb_ci_service table type : list - referred to user table my requirement is to dot-walk the field on the Outage table(cmdb_ci_outage). I was able to dot-walk the field just fine but it's not fetching the val...
Hey everyone, I have created a cloned version of the link-button widget, which uses the following code to perform a simple operation of opening a new window, and passing parameters through the URL in order to populate the new record: HTML Template: <...
Hi all, we are getting ready to develop a new Service Portal...is it best practice to do the development for the new SP in a scoped app? thanks!
Is there a way I can disable cell editing for a particular column alone ? For eg : I am creating a custom column CustColumn for Incident table, I don't want to allow user to edit that particular column value from Incident List View. How can I do that...
I have several departments that strictly use the service portal to take incoming requests and incident creation, but they do use email notifications for ticket updates, etc. They do not allow an email to initially create a request or incident. We'r...
I am attempting to edit the UI Macro 'com_glideapp_servicecatalog_veditor' which is used for the UI Formatters on 'sc_req_item' and 'sc_task'. Specifically I need to control when/how specific catalog variables are displayed based on custom criteria.A...