Facing issue when loading data
Hi all, I am importing data through excel sheet in ServiceNow but since 2 hours it showing like this, What to do please help
Forum Posts
Resolved! Stopping business rule processing on background script
We are attempting to retroactively update a batch of change records (about 2000) to populate a field that was developed as mandatory. No problem there, developed a background script.Only problem is that the script appears to be triggering business ...
Resolved! How to run business rules?
Hello,I am trying to run the following business rule to update or insert a record into my table: u_lol_databasesI placed the following script in the u_lol_databases business rules. I also used the condition onDisplay.. assuming the table will updat...
How to check which Business Rule runs when a specific Catalog Item was submitted from the Service Portal?
I have a catalog item that when submitted, a few business rules should run: 1. to update the due date and the location (office) of the RITM based on the Requested Start date in the catalog item. (before insert) 2. to update the due date of all the ta...
Resolved! how to check which business rule has run on requested item?
how to check which business rule has run on requested item?
Encoded query filter
Can someone show me how to filter records in contract table (ast_contract) I want to build a encoded query to run scheduled job for contracts that will expire on 180 days and 365 days I have the below script for 90th day var cnt = new GlideRecord("as...
Translating Question text on Yes/No variable.
Hello, I have to translate the "Question" text for a few Yes/No variables to Portuguese on a catalog item. For some of the questions I keep getting a message that they exceed 255 characters when I go to save my translation. Is there a way to get a...
Multi-dimensional arrays and combining data between two arrays
Hello! I have a Flow Designer Flow where I get a JSON response from a third party application that is then needed to use for updating specific records in ServiceNow. Response looks something like this: { "columns": [ "ColumnTitle1", "ColumnTitle2", "...
Resolved! I am not able to make API call via powershell but able to make it via python and postman. || (401) Unauthorized.
I am not able to make API call via powershell. I thought it could be credential issue but the same cred works on python and postman. See error below. PS C:\temp> .\snowint.ps1Invoke-RestMethod : The remote server returned an error: (401) Unauthorized...
Resolved! how to get the reference field value and set the value in single line text variable
how to get the reference field value and set that value in single line text variable. I have catalog item under that i have Requested by-- On behalf of - here i have two choices -me,on behalf-if suppose end user will select on behalf option he wi...
Customizing condition field
Hi I am trying to add a Conditions data type field to a custom table to create filter conditions.My criteria:1.It should have only a few selective columns for query creation. 2.Only AND clause should be used. Can someone please help me to customize...
Attachment variable - copy to RITM
Hello, I have an attachment variable on one of my items. I need attachment from this variable to be copied over to RITM header and I was able to achieve it by writing the Business Rule described in this thread: https://community.servicenow.com/commun...
Resolved! Syntax error - fd-data in send email
hi team, i am trying below script in flow designer "send email" but showing some error like below please suggest to debug this what is the issue. Error: "fd_data" is not defined.,Detail: "fd_data" is not defined. Code: /* **Access Flow/Action dat...
Resolved! Determine who approve record via impersonation?
I have users impersonating other users and approving records. Is there a way to find out who actually approve the record?
Resolved! Set contact type on Request and RITM
Hi Experts, I am trying to set value on 'contact type' choice field on Request and RITM table. when user submits catalog item from service portal, the script should compare 'opened by' value and 'requested_for' value. if those values are same contact...
