Resolved! Is it possible to dynamically create catalog items through flow designer or through scheduled jobs?
Would it be possible to dynamically create catalog items through flow designer or through scheduled jobs? How should I approach it?
Forum Posts
Resolved! ui-component development - Configuring component properties
Hello! I've been tooling with component development in NodeJS using the SNC cli and ui-component extension. All very great and learning a lot! I'm facing an issue recently though: there are many examples of exposing simple (i.e string/text) propert...
Resolved! FlowAPI Error: Subflow does not exist within application scope: global: no thrown error
Hello All, I've built a subflow within Flow Designer and I'm attempting to trigger the subflow via the FlowAPI with a background script. I keep getting the following error: "The subflow named: docusign does not exist within application scope: global:...
Resolved! Service Portal Simple List View All
I'm using a simple list widget to display the logged in user's open requests (these are actually record produced tasks). The list displays perfectly and I've set the limit to 10. After 10, it displays View All. When I click View All, it display...
Resolved! check if all child incidents attached to parent incident has state value equals to closed or not
Hello, i have written a before business on update for incident table with condition "incident state is resolved" first i want to get the count of child incidents with state not equals to closed and after that, if all child incidents are closed, state...
Resolved! Service Catalog in Side Navigation agent Workspace
Hello, I want to show the Service Catalog through the Side Navigation of Agent Workspace. Do you have any idea to do it? Thanks in advance.
How to make a dynamic filter available for something other than user/group
I've created a dynamic filter on a simple choice field that sits on task.In list/report conditions I'm not seeing any dynamic options, let alone this filter.I've also tried setting the referenced table to sys_choice as well as using "String" as one u...
Resolved! How to pass a field value into a dynamic reference qualifier
I have created a record producer. In this record producer I have a reference field that references the sys_db_object table. I want to pass the selected table sys id into a reference field dynamic ref qual but this reference field is inside a multi ro...
Resolved! When you select Planned Start Date on change form, validate if Planned Start Date is after 10 days of current date. If not display an error message below the field and clear the value selected?
When you select Planned Start Date on change form, validate if Planned Start Date is after 10 days of current date. If not display an error message below the field and clear the value selected.
Resolved! How to make record producer automatically populate field when user load the request form in service portal?
I have a record producer variable 'company' which mapping to incident table 'company' , I want to make this variable automatically populate 'company' variable when user load the request form in service portal. How to do it?
Checking logged in user in server script in widget
Hi guys. I'm trying to get the current logged in user in an if statement within the server script of my widget, i've tried the below and other ways but i'm stumped: data.user = gs.getUserID(); if(record.requester == data.user){ data.showMyDelegat...
Resolved! How to auto create HR profiles whenever on insertion of user records from AD integration?
Hi everyone, How can i auto create bulk HR profiles whenever new user records gets inserted from AD integration? Thanks, Bala
Opened By is coming empty on Task form
For many task after submission of the request through the catalog item then 'Opened By' is coming empty on Task form. And in XML its showing opened by is system but in form its empty. In XML its showing like this : <opened_by display_value="">system...
Problems with Business Elapsed time on new SLA doesn't match what SLA Timeline shows
I've created a new SLA to track the actual amount of time it takes an agent to resolve a task. The SLA is defined as: I want it to run when an incident is assigned to a person and it's In Progress or New. Outside of that it should pause. But what ...
Resolved! How to stop auto creation of SC Task once a reqitem is created.
Hi all, Once I am creating an SR or Placing order for an item, Request got created and for that item RITM also got created but at the same time SC task is also getting created, I do not want SC task to be automatically created, I want to create it ma...
