Hello Community, How can I capture the business rule name and send it to the sys log without have to explicitly type the name? gs.info("Business rule XYZ triggered."); To use current.name does not work because current applies to the table where the...
I need to change the fields that are displayed when a list collector value is selected in the RITM or SCTask. In this example, the list collector is referencing the sys_user table, and I need to display some additional information about the user when...
Hi, Can we include number count in simple list widget next to the name? So number count will display total number of tickets that is displayed in the widget. Any suggestions. Thanks!
I accidentally created a connection from one stage to another that I did not want. I see no option to just delete this one connection path. I can delete the node/point on the first stage and this removes the connection, but then I am unable to create...
Hi, Someone created a page for us using their custom widgets. I am looking to hide one of those widgets from the page when a specific field value is equal to false. I have created a T/F field in the project_status table. By default, this field will b...
Hi In the learning for Scheduled script Execution course in the developer.service now.com site, I need to create Needit TASK can someone help me how to create the Needit task to test the same as specified in the exercise?
I'm betting the answer is no based on other unanswered questions I've already seen... but is there any way to change column or row colors for reports in service now?Something similar to display rules in excel. I know you can create a style to change ...
Weird question but can I create a Reference field that refers to another Field within the same table?
Hi Team, I have a requirement to update the "Type" field of the group map through excel import via transform map. Excel contains value as - Service Request,Service Request Task,Incident,Incident Task,Problem,Problem Task,Change,Change Task,Asset su...
Hi all, I have created Role ACL name access and assigned to user ACL Demo2. Even i have given complete access , user is not able to see all records.
Hi, I need to add to the service catalog, forms that when submitted create a normal change and then start a flow where I can set up the approvals and then create tasks. Do you have any suggestions on how I should proceed? Right now, my flow triggers ...
Hii all, I hope you are doing well. I have one question like- Configuration item field on incident should show the items which are assigned to the logged in user. How can I do this? Thank you!
Hello , I have a reference variable called as "floor" which is populated with respect to the value of another reference variable called "building" . both reference to cmn_location table. I used this reference qualifier on floor , it worked only for...
I have a super simple catalog item and workflow on the sc_req_item table. I thought that whenever the Catalog Task is closed that the RITM was supposed to automatically change to whatever state the SCTASK was closed with (i.e. if the SCTASK is set ...
Still pretty much a noob.....so appreciate any help/direction anyone can offer. This may have been answered somewhere but I haven't been able to find it (maybe its impossible). What I'm trying to do is create a simple function in a Script Include t...
