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Resolved! sysparm_fields in scripted REST API

Hi , I need to retrieve specific column from table instead of whole row from Gliderecord .  Have noticed it can be achievable through "sysparm_fields"  in table API . How can I do in Gliderecord . Please help.     Regards Sagaya

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Sagaya1 by Giga Expert
  • 13133 Views
  • 14 replies
  • 4 helpfuls

MRV to Create a new Catalog task for each row

Hi All, We have a catalog item which contains a tasks of 'triage'.  The user then needs to identify all areas of the business that need to do an impact assessment for the item.  I was thinking of using a Multi Row Variable set which would contain 2 c...

Sam Ogden by Tera Guru
  • 3812 Views
  • 6 replies
  • 3 helpfuls

Trouble getting OAuth token in REST Message?

when accessing token from POSTMAN, the token appears in the response. But it appears servicenow is looking for the parameter 'access_token' (OAuth flow failed. Verify the configurations and try again. Error detail:invalid_request, Missing parameters:...

mdjoseph12 by Giga Contributor
  • 10757 Views
  • 13 replies
  • 0 helpfuls

Users not able to see RITM and Task

i Have created a catalog item, Which is accessable for only 2 users [ Available For ]. Now both the users can see the request which was raised but cannot see the RITM and task.   Both Users are not able to see RITM and task, Can you please suggest w...

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Mr_X1 by Tera Contributor
  • 3795 Views
  • 11 replies
  • 2 helpfuls

Consumable - Transfer order issue

Transfer order on Consumables: Please help me in understanding the operation/architecture on how Transfer order on Consumables is built in ServiceNow cause I think there is an issue with the architecture of TOs on Consumables.Tested in Developer inst...

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Manoj82 by Kilo Expert
  • 2148 Views
  • 2 replies
  • 0 helpfuls

pass sql statement in JDBC Probe

Iam trying to trigger   data source via JDBC probe   using :var j = new JDBCProbe("MID_B1");j.setDataSource(datasource_sys_id);j.create()In that data source I have selected specific SQL statement ,and using sql query not all rows from table ,so I hav...

efe1 by Kilo Explorer
  • 3406 Views
  • 4 replies
  • 5 helpfuls

Resolved! Import XML file not working

I exported a client script record using the "Export > XML (This record)" command and am currently trying to import this xml onto the sys_script_client table in another instance. When I right click on the header of the list view for this table and sel...

Josh62 by Mega Contributor
  • 6551 Views
  • 3 replies
  • 2 helpfuls

Exporting Dashboard to PDF and Emailing - Data is truncated

Hello - hoping someone can help. I have a dashboard that has list reports added. When I export to PDF and have it delivered through email, the data on the list reports is being truncated. is there  a way to fix this so data is not being truncated?

Sandy7 by Tera Expert
  • 2225 Views
  • 13 replies
  • 3 helpfuls

applying UI Policy only for specific user group

Hi, how to write a filter condition based on current user group membership when applying UI policy.the filter condition is: if current user is member of group X, then do apply some UI policy I found a code snippet:if(gs.getUser().isMemberOf(group_X_s...

ody by Tera Contributor
  • 7076 Views
  • 16 replies
  • 3 helpfuls

Performance testing using Jmeter for servicenow

Hi. I’m new to service now and my current role is as a performance tester. may i know what kind of performance testing using jmeter  (load testing, stress testing, etc) is applicable for service now and can you give me some example. thanks.

af by Kilo Explorer
  • 3147 Views
  • 1 replies
  • 0 helpfuls

MetricBase Connection Failed - Cloud Management - ServiceNow

Hi Team,   We are trying to download Billing data from AWS and the download is indeed successful. However, when I click on test connection it pops up this error: We Checked the Metric base Configuration connection state:It fails. We checked the stats...

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Abinav2 by Kilo Contributor
  • 2100 Views
  • 4 replies
  • 1 helpfuls