I have a requirement to update the Script Include "BackfillAssignmentGroup" backing a particular Dictionary override such that groups X and Y are excluded. So I figured this would be simple:1. Query to get an array of those two sys_ids.2. Query the g...
Hi is it possible to extend the default time out and make the service portal Timeout to say 4 hours?Thank you
I need to setup the integration with an LDAP server for import user.The LDAP server is exposed and i have the url and a couple of certificate (.cer & .pfx) because its an LDAPS.I've imported the certificate correctly but when i try the connection it ...
Hi I want to add months to my start date until a target date like for examplevar startDate = new GlideDate();var endDate = new GlideDate();endDate.setValue('2016-09-09');while(startDate<=endDate){//do some processingstartDate.addMonth(1); //this is n...
Hello Folks,I am trying to set a timezone in a script but it is not working fine. I am checking below code in the background scripts. No idea, what I am missing:var gr=new GlideRecord("sn_customerservice_case_staging");gr.addQuery('u_case','f4235c63d...
Hello,I have a requirement to report Security relevant events. I have checked the transaction log, the event log and the system log. I am unable to find events/logs for these items:Elevating privileges (security admin)Adding a role to a user(specific...
Hi Guys,In our service portal we are trying to dynamically show a different widget based on a click event.We loaded an 'sp-widget' DOM object in a 'container' widget:<div id="tabcontainer"> <sp-widget widget="data.currentWidget"></sp-widget></d...
Domain separation is working unusually with Business rules. I am adding sys_domain fields to business rules and assigning domains. But here the error is even an user of global domain is not able to see business rules made in other domain but as per t...
I can easily create a report from the Stories table that pulls in the Parent Enhancement. However, when looking at Enhancements, I find it cumbersome to see the Stories associated with it because the Story isn't contained in the Enhancement table. ...
Hello,I am trying to build an application that collect a report from another application,create an incident and attach to it. I wrote this application in Python. When ever i tried to to attach a file using ecc_queue i am getting an error as below.Res...
We are in the process of upgrading to Helsinki Patch 8 from Geneva Patch 8.We have a JDBC connection to Netcool that currently uses the com.sybase.jdbc3.jdbc.SybDriver. In Helsinki when you click on Test Connection we receive the following error (thi...
Please help me to create an alert with the url in it..
Hi Experts,As i'm moving out of my current company i would like to export all the code which i have developed in the current instance.Can someone guide me the best way to maintain my code for future use.As of now i either save them to a note++ in my ...
I wanted to know if it is possible to make a list collector RO or lock it after a specific value is selected.So if someone selects the N/A value, I don't want them to be able to select anything else, but if they change their minds and they un-select ...
I have a table: u_wfh_equipment_order_listOn that table, I have a true/false field: u_sent_to_end_userThe field is dictionary set to read-only, and, this ACL to only allow admins to alter:Here's the rub though... on the form, I have a UI Action:Wil...
