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Resolved! sysverb_insert

In some UI Actions the action name is called sysverb_inserte.g Demand Management->Ideas Table->UI Action: AcceptThis example creates a demand request record and redirects to the Idea Record (as defined in the script part of the UI action)What is de c...

Resolved! [ODBC] Where is Customer Satisfaction Survey result saved?

Hello,Our ServiceNow triggers a survey to end users after a ticket is closed. Here is how this suvery look like in ServicesNow -- there are a couple check boxes and a text box. My goal is to use ODBC to get the survey result.   I have imported some t...

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fishleaf by Kilo Contributor
  • 2983 Views
  • 2 replies
  • 2 helpfuls

Resolved! How do i make this client script work on service portal

Hi all, I have an onChange catalog client script on a list collector variable. I have made UI type to both to apply on service portal but it does not work. I am aware that some functionalities do not work on Service Portal side and need to be written...

rev3 by Mega Expert
  • 6196 Views
  • 8 replies
  • 5 helpfuls

Resolved! OOB Controls for Order Guide on Cart?

We have two scenarios for approvals in our catalog:Request levelRequested item levelRequest level will only be used for certain order guides. To control this, we have created a custom field "workflow" on the order guide. Then on the forms, we have a ...

Resolved! Value of email.body.assign ?

How does the value of "email.body.assign" populates in an email inbound action? From where does this value come ?

Amarendra by Mega Contributor
  • 4343 Views
  • 2 replies
  • 2 helpfuls

Resolved! Enable browser spellcheck

I added a field to the incident form but it doesn't have spellcheck enabled. I tried with various different field types but it doesn't seem to matter which type I use. I looked up ServiceNow spell check and found references in a few places to Service...

How can I get a variable label text?

Hi everyone ,I'm trying to get the Label text of a radio button and a check box once they are clicked, then after that they will be captured in a multi line text and etc.. I'm trying to useg_form.getLabel('my_checkbox');g_form.getLabel('my_radio_butt...

gmorales by Kilo Expert
  • 5629 Views
  • 4 replies
  • 1 helpfuls

filter incidents by logged in user region

Hi All, I am trying to filter the incidents by logged in user region, I am trying to use a dynamic filter to achieve this. But i am unable to find the user region in the relates list fields. Please help me !!Thanks,Nani.

gnani by Mega Expert
  • 5836 Views
  • 12 replies
  • 0 helpfuls

How to make a onload client script work on List view.

Hello all,We have created a onLoad client script that hides some choice values of a field based on class. But the script is not working on list view. How to make that work in list view also?function onLoad() {   var tableName = g_form.getTableName();...

Sdas1 by Giga Contributor
  • 5970 Views
  • 4 replies
  • 0 helpfuls

Resolved! Nested new records with gui for reference field

I have a few custom tables that are related to each other. One of the tables has a reference list to another. This second table has a reference field to the third. When creating a new record for the first, it allows me to make new records for the sec...

agchoi by Giga Contributor
  • 3567 Views
  • 11 replies
  • 1 helpfuls