Hi Everyone, any idea on how to modify the auto complete feature in a reference type variable.i have this issue with a variable referenced to sys_user table. it only allows you to enter first name of a user so that the auto complete will work.is it p...
Dear Development community,currently we have the BPPM process running in our configuration items using JSONv2 as web service.I'd like to know what are the difference between using the REST API and JSONv2, the pros and cons of using those different we...
Which syntax should I used instead of 'current' in client script.When I use 'current' it is getting run time error and showing the message 'The object "current" should not be used in client scripts.'
I just had to copy and tweak an OOTB Client Script so that the "Highlight VIP Caller" for Incident, also worked on the Call form (new_call).I got it to work, that is not my issue. My thing is that I like to know WHY and HOW things work, but I couldn'...
I have a requirement to display a metric report on a form. I understand I can have a UI macro added to the form through a formatter, but how do I get the report to render within the macro? Is this possible?
Did anyone figure out a way to link back to a CHG record using the CHG number instead of the SYS_ID?change_request.do?sys_id=b33165e76f9a15005ad5ad72be3ee47bchange_request.do?number=CHG1000 does not load the intended page.Anyone?
I have created a scoped application to track details of our morning status call. We have 4 facilitators that would open a status call record and have ability to edit any field (except the ticket number). Then there are about 40 contributors that ...
I created one record producer but I need auto population of two fields which are belongs to reference(dot walking) same as form dot walking is it possible?
Hey allIs there a way to switch the field label to the right side of the field?Thanks again!
We are starting to use Outage records to keep track of our outages. A lot of these are automated based on reporting from SolarWinds. Currently, these are generated off of incidents but we may at some point do the same from a problem. I would like to ...
Hi,I am using SOAPUI client - Ready API v1.7. I have a sample request from the client for inserting incidents and an endpoint provided by them to insert the incident. I am setting the SOAP action as follows: http://www.service-now.com/incident/insert...
I am getting userRoles from:var thisUser = gs.getUser();var userRoles = thisUser.getUserRoles();//var userRoles2 = thisUser.getRoles(); //this doesn't really work, because when I turn debug log on, and call gs.print(userRoles2); it only return one ro...
Hello all,I'm writing a business rule to generate an outbound SOAP message to a third party. I've generated a SOAP message function using the WSDL provided by the third party. I want to use setStringParameter() to set the value of variables, but I ca...
When using a currency field (and having multiple currencies available) there is a blue 'Edit' link next to the currency drop down. I've no idea why and want to be hidden. Cannot find a way. Any ideas? Russell Hart did you say you had a way?
Hi All,I have developed a time card record producer form where user enters the time worked and select a date in the field "week_starts".As per our req , this date should be Monday of the week that user enters the date. I have written a script to chan...