We are showing a widget containing list of Request Type (based on the selection made by users in the catalog item) in Modal window . Once user selects one of these request types, catalog task needs to be assigned to group mapped to the request type....
TL;DR: With the "Classic" app you can open a browser to your instance and just change the URL after ".com/" to ".com/$m.do" and hit Enter and it will redirect you to the mobile app experience. Is there a similar trick to this w/ the new Now Mobile ap...
I am currently using "Integration - JDBC" plugin to insert records into Oracle SQL. Everything works just fine except the date field. We can successfully insert date, but it can't have the time.Below is the sample code I have in our business rules:va...
Greetings, I'm trying to write an onChange catalog client script to check a string variable for beginning and trailing spaces. If found, give the user an error message and set the value to null. Everything I've tried hasn't worked. Does anyone hav...
We have our workflows set up to close the REQ and RITM when the SCTASK is closed. I have discovered that a few workflows were not set up correctly, so there are some REQs and RITMs still open even though the SCTASK is closed. I would like to set up ...
Hello - i have a transform map importing in data from an excel sheet and i want to take 2 fields from the spreadsheet and concatenate them into one field onto the importing table.I have tried multiple scripts but can't seem to work. Could someone ple...
I have a list of items and each has an order. I have another variable that is set to the current record's order. I am trying to print all items that have been completed thus far. So for example:List:LabelOrderStep11Step22Step33Step44I query this tabl...
Hello all, I am using the "change password " widget in one of my portals. The widget worked fine before but now after I enter all my information and click "update", nothing happens. I made a copy of the widget so I did not alter the original out of t...
Hi All,I am trying to translate the record producer variable as per users language preference. It is translating for few variables but not able to translate for few variables.Please find attached below screenshot.Please suggest.Regards,Sumit Jumale
Hi , I have a requirement to Trigger UI Page using a Button . Onclick() i am trying to open a Ui page. * Button Created using Ui Actions in a Table's Form * Both Ui page and Ui action are in the Same scope . I have Tr...
Hi Community, I'm working on a catalog item request with the below requirements. My client script isn't working in the Service Portal and I believe it's because I need to use GlideAjax instead of GlideRecord. I'm on a deadline, so any input would be ...
Hi , I Want to get Related Child Records of a Record . Explanation : I have a Record , which is Parent to Multiple Records of Another Table . Two Tables " Table " and " Column" " Table " has 1 Record . " Column " has 5 Records .( These 5 R...
Hi Experts, As part of my requirement, I have to hide few header menu items and need to display new item(My Approvals). 1. Need to hide items. -My Tickets, Service Catalog, Knowledge, Quick Links, Known Issues. 2. Need to display items: - My Approva...
Hi , I have few doubts with Scripting 1.How to know How many Reference Fields are present in a Record ?? i have Record sysd_id and 2.How to know the value of Reference Field in a Record ? Value not , sys_id of field . My...
Hi , How to know the value of Reference Field values in a Record ? (Value) var arr_fields=[]; var fields = new GlideRecord('sys_dictionary'); fields.addQuery('name','incident'); // table name fields.addEncodedQuery('internal_type=reference');/...
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