Hello,Is there a way to set a scoped system property from the Global scope (using gs.getProperty)?I already tried setting it through a scoped API call.Error: Not allowing update of property: x_scope_mine.my_property_123. Thanks!
Hello, I'm creating a record in flow designer and need to populate a List field with multiple values. What is the best way to accomplish that? Regards, Ziad
Hello, I'm creating my flow using flow designer and I have a question regarding retrieving the answer to question on a catalog item. My Catalog item ask the user for a group name that they would like to create and a list of users to add to the grou...
I have a requirement where upon adding items and checkout from the cart as of now Request is created and a info message is shown , i would like to redirect that to another page (sc_cart is cloned and we customized it as per our business need ) Can...
I am trying to modify First Call Resolution metric and I need to see what events change the count in the sys_mod_count field that it uses. Where can I find that field?
Hi Experts,We are trying to query HR Profile for a user's manager and then re-query HR Profile to get details regarding the manager and are stuck on the syntax. Below is the current code in place:var my_profile = new GlideRecord('sn_hr_core_profile...
Hello Team, Why is my stage being showed improper, It should be like Waiting for Approval (Approved)Waiting for Approval (In progress) // this should come in 2ndWork in Progress (Pending - has not started) // this should come in 3rdFull...
Hi all. When I am cancelling a change request all it is doing it updating the state to Cancelled and does not ask me for the reason for canceling. I have copied a section from the documentation related to this for New York release should be standard ...
I am currently configuring Service Portal redirection according to this post: https://community.servicenow.com/community?id=community_blog&sys_id=cbcda2e9dbd0dbc01dcaf3231f961949 And I have left the redirection in that SPEntryPage script include alon...
The menu option all the documentation says to use (to add records to an applications so they are not wiped out on upload/copy) can't be used because it's disabled. No indication anywhere I can find about why this is or how to correct it.
Hello! I'm trying to connect to the API using a basic Python script from the document, and login credentials that work in my web browser and having no luck. Getting: ConnectionError: HTTPSConnectionPool(host='mycompanydev.service-now.com', port=443)...
Hello, I have a data source that is running a SQL query that grabs columns for multiple related tables. For example: SELECT * FROM Employee E LEFT JOIN Compensation C ON (E.ID = C.Employee_ID) LEFT JOIN Funding] F ON (E.ID = F.Employee_ID) We want to...
I am trying to archive Service catalog request item record (sc_request_item). I am able to see variable in service catalog request item table (sc_request_item). But after archiving records I am not able to see variables in archived table records (ar_...
Hi Team , Need help. I am not sure I have built a catalog item and it works fine in CSM portal but not in service portal For example the below code is not working when running from Service Portal view. The alert is not triggered but it is triggered...
Hello, In our knowledge base, we have several articles that have attachments. Currently, when someone searches the knowledge base and the articles have attachments, the contents from the attachments are returned in the search results making a lot of ...
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