Forum Posts
Reading PDF and populating on form
Hi All, I am looking for some documentation on how to read information from PDF and display it on the form. I know ServiceNow does not have out of box functionality. Can someone please share any related documentation? Thanks in advance! Pavan.
Resolved! How to split or trim or slice a String
Hi All, I am trying to split/trim/slice the following string "aaaaaaa-test1:\ritmtest123_testgrow_test\testtest" and I am trying to get value "test"(3rd value) from "ritmtest123_testgrow_test". I Tried to Split with "\" but dint work so tried Trim...
Resolved! setPreference method not working on action script.
I've been working on a scoped application that redirects users based on the form view. I need to somehow reset the form view after that so the next time the user signs in the view is back to default. I tried just using gs.getUser().setPreference('x_b...
Resolved! Dynamic/Advanced reference qualifier examples?
Hi everyone, A while back we implemented a custom reference field to the Group table on our Knowledge article templates and because we only had the one KB, the reference qualifier was simple. Now we're adding a second knowledge base and I need a dyna...
Resolved! How to write a client script to hide a UI Action (button) in Jakarta for a custom scoped application
After 8 hours; I am stumped trying to hide a button on a form.I am aware of many solutions but none work in Jakarta for a custom scoped application.It seems as though ServiceNow is moving away from custom scoped applications by limiting functionality...
Resolved! Incident Comments Format Issue
Hi Team, When i add the additional comments in the incident. Then a notification will be triggered to the Caller and Assigned To. #1 Additional Comments will be looking something like below in the incident: #2 But in the email it is looking like bel...
Resolved! Adjusting widget header size service portal.
Hello I want to adjust the second widget (Known Problems ...) size as the first widget (Announcements) which is shown in the above screen shot. Below is the piece of HTML code for known problem... widget. Please suggest me on this. Thank You! <div ...
Build Custom gantt chart report in ServiceNow Madrid
Hi gurus, In Madrid plug-in 'Change Management - Change Schedule' offers fantastic features on the Change Schedule report - screenshot illustrated as below, which has seemed fulfilling the core functions for my organisation like Zoom-in, condition b...
Resolved! Content Delivery widgets not usable in Service Portal or HR Portal
Hi everyone, So my organization bought the HR Service Delivery module and is planning to leverage the HR Service Portal. After some time tinkering on it, I noticed that there is the Content Delivery (CD) widgets that are really nice, like video carou...
Resolved! how to add space between container and widget?
Hi ,I want to add space between container and widget , i try it to add this .My height{ height: 550px;} in page specific css but still don't working, Thank you
Resolved! Importing multiple files and attaching to records
I have a large number of files from a previous system (Sharepoint) that need to be attached to records in ServiceNow. I basically have a Windows folder with all of the files that need to be attached (pdfs and docx mostly). As far as the ServiceNow ta...
Resolved! when to use document id field over reference field?
> What are major difference between these fields.?> Are there any scenarios where we can prefer document id over reference field?> What should i consider if i decide to change the datatype of a field?
Resolved! Idea Portal Widget specify field hint (or tooltip if more appropriate)
I have added fields to the IM Create/Edit Idea widget called and when I hover over the field title, it only displays the field name. I'm not sure if it is hints or tooltips but I want to give users some info on the field instead of the title. I suspe...
Resolved! Simple query returns null value
Hi, I have a script that calls a query to return the Employee name and Manager for that employee. It correctly returns the name (highlighted in green below) but does not return the manager (highlighted in yellow below) usrCount4 = new GlideRecord("...
