How to show only specific fields in table filter on Service Portal for an end user (customer)?
Hello, I've a requirement to show only few fields for the end user in table filter on service portal. Can we achieve this? Thanks in advance, Akhil
Forum Posts
Resolved! How to get the previous value in onchange of a field in client script?
Hello, I have a requirement like, whenever a change request is in pending state, enginner should not edit MACD field which is a refernce field, Once the MACD selected, classification, assigned to fields will be changed accordingly. So, i need to rest...
Resolved! OnBefore TransformScript to delete Target records
Hello All, When a record is passed using Transform Map, and if sys_id of the source record matches with Target record and if it contains all the fields empty then it should delete the target record. Can anyone suggest me how to do that. Thanks & ...
Dynamic reference field filter in UI page
Hello Experts, I am having one UI page in which one reference field filter is managed in <g:evaluate> tag as below, This works fine while loading( it applies proper filter which we want) but now new requirement is to change that reference filter bas...
Resolved! How to check Email record in ATF
Hi, When a request is approved or rejected mail is sent to requested for. ATF step, i have written a record query for sys_email table. I am getting below error. I am getting sys id of the ritm that is why it is failing may be. How to get the exact ...
Resolved! How to check inbound email action through atf
Hi Once sc_task is created and assigned to some group notification is sent. and if the user replies anything then sc_task should close followed by RITM and REQ I have configured the same, but coming to atf it is getting succes till inbbound mail, la...
Resolved! How to pass a custom template to the <now-attachments-list> directive?
Hello everyone, at this time I'm attempting to pass a custom template to the Service Portal team's oob <now-attachments-list> directive so that I can customize the layout of the items in the attachment list. The directive has a "template" attribute i...
Resolved! Record not found when trying to insert records into scoped application table.
I have created a custom table in a scoped application, but when inserting new records into this table I receive the message "Record not found". Taking a look into the logs a see the following warning when trying to insert any record into this table. ...
Resolved! Request a clone：Preserve Users and related tables
Hi, Which table is a user-related table in the clone request option? Preserve Users and related tables：Prevents Users and user-related tables from being overwritten on the target clone. https://docs.servicenow.com/bundle/madrid-platform-administrat...
Resolved! How validate a field using Regular expressions ?
I have field called folder. where i have to allow only x:\folder or x:\\folder or x:\folder\folder\ or x:\\folder\folder or x:\\folder\\folder etc etc Can i anyone help me with onchange client scipt for this ? I Have tried below code, but getting ac...
Can we change the column name in list report?
Hi, I have created a report for requested item.I displayed catalog variable in the report.The report type is list.I want to rename or edit the column name of catalog variable displayed in the report. Help me please....
query records created before last 6 months
Hi, how can I get records from incident table created before Last 6 months? I tried javascript:gs.daysAgo(180) but the count is not exactly matching.
How to get template sys id from the standard change proposal form after state is closed.
Hi I want to get sys id for this template from standard change proposal form in business rule when the state is closed. current.std_change_producer_version; current.std_change_producer_version.getDisplayValue(); are not working.
Resolved! Change the GitHub repository of a scoped app
Is it possible to change the URL of the source control for a scoped app? The field to define the URL is read-only. I don't know if changing this value would create conflicts on the backend.
Resolved! Making Worknotes mandatory when changing assignment group in any state of catalog task .
VERY IMPORTANT.. URGENT..!! Whenever an assignment group is changed in any state(i.e. open , work in progress , blocked , pending , onhold , close complete , close incomplete , close skipped) worknotes should be mandatory . User should provide reaso...
