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Forum Posts

How to Greyed Out past dates for a Date type variable

Hi All, Can anyone please help to grey out past dates for Date type variable on Portal and Classic view.  I don't want to change my variable into widget. Is there any other way to do it?  I am doing validation on it but i need it to be greyed out. Th...

Dan33 by Tera Contributor
  • 2643 Views
  • 7 replies
  • 0 helpfuls

Resolved! Calculate Records from Related List to Add to Field on Incident Table

Hi All, I am trying to "Calculate records from a related List to add to field on the incident table". I imagine it would be a client script as i would need for it to update onLoad and onChange. Im not too sure how i would write the script but think I...

Zo2 by Tera Contributor
  • 3267 Views
  • 12 replies
  • 3 helpfuls

How to create PDF from Variables on Requested item.

Hi All, We have requirement where we need to create PDF from the content present on Variables on RITM. It should autogenrate. We want PDF in below format. Is there any way to achieve this. Please help on this.   Thanks, DJ.

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dj7887 by Kilo Guru
  • 1794 Views
  • 2 replies
  • 0 helpfuls

Interceptors

Can somebody help me in building an interceptor in custom application? Any pointers please.

amaneet by Kilo Contributor
  • 4735 Views
  • 4 replies
  • 1 helpfuls

How to generate customized PDF report on custom table.

Hi, I have created custom application, on the list view I have one ui action, after execution of it I am getting required records in table. Now I wanted to create PDF report on that records.Could anyone please suggest me on how to generate a PDF repo...

Anagha by Kilo Explorer
  • 2697 Views
  • 7 replies
  • 0 helpfuls

Resolved! Adding a chase button

Good evening, I have been asked to develop a UI button to allow the service desk to update a call to show its been chased. What they would like is a field that starts at 0 and everytime the button is clicked it increases by 1. So I have a field names...

Darren22 by Tera Expert
  • 1478 Views
  • 3 replies
  • 1 helpfuls

Invalid username or password in Prod

Hi All, In Prod instance a user is having trouble logging in. "Invalid username or password" is displayed.I tried to reset the password in dev.Same thing repeats. Locked out - False SSO - False Source - Present Can anyone help me with this

Mike206 by Kilo Contributor
  • 4189 Views
  • 14 replies
  • 3 helpfuls

Resolved! "Authentication" header not accepted in Outbound REST API

We are integrating SNOW with a 3rd party software and making Outbound rest api from SNOW endpoint. For authentication on 3rd party software, it does take only JWT (JSON Web token), not Basic Authentication. Below is how I pass auth token in POST meth...

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Resolved! Pop up confirmation on state change, not using a UI Action

We have a requirement to add a pop-up confirmation message when saving a change task to complete. We are not using an UI Action button for the close task but instead saving from the state field choice list. I was able to accomplish the alert pop-up t...

heathers_ by Kilo Sage
  • 4734 Views
  • 5 replies
  • 6 helpfuls