Hi All, Can anyone please help to grey out past dates for Date type variable on Portal and Classic view. I don't want to change my variable into widget. Is there any other way to do it? I am doing validation on it but i need it to be greyed out. Th...
Hi All, I am trying to "Calculate records from a related List to add to field on the incident table". I imagine it would be a client script as i would need for it to update onLoad and onChange. Im not too sure how i would write the script but think I...
Hi All, We have requirement where we need to create PDF from the content present on Variables on RITM. It should autogenrate. We want PDF in below format. Is there any way to achieve this. Please help on this. Thanks, DJ.
Can somebody help me in building an interceptor in custom application? Any pointers please.
Hi, I have created custom application, on the list view I have one ui action, after execution of it I am getting required records in table. Now I wanted to create PDF report on that records.Could anyone please suggest me on how to generate a PDF repo...
Hi, How do I hide and show a widget on click of a link in the header? Thanks
Good evening, I have been asked to develop a UI button to allow the service desk to update a call to show its been chased. What they would like is a field that starts at 0 and everytime the button is clicked it increases by 1. So I have a field names...
Hello team, I'm currently working on a test case in Automated Test Framework in the Discovery area. I have a "Record Query" test step that returns a specific record from the discovery_device_history table. In the following step I execute some valid...
Hello everyone, I am trying to restrict a client script running on our incident form to only run for certain assignment groups. My code below is checking for the change in state so that when someone resolves their incident they are sternly reminded t...
Hi All, In Prod instance a user is having trouble logging in. "Invalid username or password" is displayed.I tried to reset the password in dev.Same thing repeats. Locked out - False SSO - False Source - Present Can anyone help me with this
Dear Developers, I have a variable in a variable set which is visible only on task and which is used in a switch in the workflow. I need to write a catalog client script onSubmit on this variable with this condition :- if the variable exist in variab...
We are integrating SNOW with a 3rd party software and making Outbound rest api from SNOW endpoint. For authentication on 3rd party software, it does take only JWT (JSON Web token), not Basic Authentication. Below is how I pass auth token in POST meth...
Hi , I want to add help text under the choice as in the example below,how to do it?
Hi All, Is it possible to make 'Additional comments' and 'work notes' under 'Note' tab Read-only? As per my findings, if we add any comments, it doesn't get stored in the sc_task table but gets stored in 'sc_req_item' table. Please suggest how it can...
We have a requirement to add a pop-up confirmation message when saving a change task to complete. We are not using an UI Action button for the close task but instead saving from the state field choice list. I was able to accomplish the alert pop-up t...
