I've created a write ACL specific to a field on a table that is not working. I've created and added a new role that is specific for this ACL. The field type is a reference. What further steps should I take to ensure that this works?
Hi all, I want to seach a non-empty String field in a table by using addCondition. I went through the following tutorial: https://developer.servicenow.com/dev.do#!/reference/api/orlando/server_legacy/c_GlideQueryConditionAPI But looks like xx != ""...
I am beggineer in Servicenow Web Service. Currently I am trying to call service now rest api through angular web services. I always got response 401 status. I am using OAuth for authentication. it is work properly if I checked the response from POS...
i want to select random user from a hard coded group, pls find below logic and suggest. if it goes inside if it should consider approverList , if it goes else condition it should consider hard coded group and it should send approve randomly for any o...
team, i am tryin bold font to come in business rule by using below script please suggest what i am missing here (function executeRule(current, previous /*null when async*/) { var retString = '';retString += '<p><strong style="font-weight:bold">Please...
How to determin the field that cause of following error message? " Invalid query detected, please check logs for details [Unknown field table in table sys_user]" Thank you.
HI All, below is my requirement Asset Undertaking – For service request raised under Hardware category, there should be a checkbox with text stating ‘I have read and agree with Do’s and Don’ts for asset undertaking’. The Do’s and Don’ts should be hyp...
I was wondering if anyone has got the Angular drag & drop to work for the service portal? I am trying to replicate a widget that is similar to this. The problem I am running into is that I have no idea how to import and call the custom angular librar...
Hi, I need to remove the Post Button under the work_notes. i tried to use DOM manipulation. i create an On Load client script like this: function onLoad() { alert ("2"); //Type appropriate comment here, and begin script below var thepostbutto...
Hi Guys, Is is possible to change "Type" of change request (Normal to Emergency) i.e. when there is normal change request that is in work in progress state, A UI action should change the "Type" of existing change request from 'Normal' to 'Emergency'....
Hi All, I have a requirement to send an email notification on a certain day of the month. I am trying to achieve this through an event using a scheduled job. This is what I have so far in Dev to test this - Event Scheduled job Notification I be...
Hello guys, Is there any way to copy single attachment from multiple attachments ??. suppose i have multiple attachments on ritm i have to copy only one from them and add it to an catalog task. Please help me how to achieve this.. Thanks
Hello When I write scripts (business rules, script includes (classes and functions), functions) I try to add the name to the log output. like: function add_sec_sc_relation_function() { gs.log('add_sec_sc_relation_function ' + 'start'); } Then I can...
Hello, Newbie here. I'm calling UI_Page_1 from UI action. This UI_page_1 contains a Form. Once users submits this form I'm trying to do validations based on the user inputs through UI_page_1's client script by calling server side script include. If t...
Hello, (function executeRule(current, previous /*null when async*/ ) { var responseSLA; var resolutionSLA; var resCheck; var resoCheck; var durCheck; var slaCheck = new GlideRecord('task_sla'); slaCheck.addQuery('task', cu...
