Hi, I’m looking for a solution to provide a wizard-like order guide in a service portal widget. I’ve noticed that a few community members have asked the question and have yet to find a concrete answer. I attempted to use the SC Order guide widget, b...
I am trying to find a script that will give me the list of active users within an Assignment Group and when was the list time an INC record was assigned to the user. I can't find an OOB field in the [incident] table that stores the data. Hope someone...
I want to use ServiceNow scripts to get a pre-signed URL from Amazon S3 storage. The AWS JavaScript SDK can be used for this, and I read the Community post describing how this SDK can be imported into ServiceNow; however that method looks extremely f...
whats the difference between CI and asset and why do we need asset management when we have CMDB?
Hi guys, there are a few historic posts on this but I cannot see one marked with a 'Correct answer' so I hope someone can deliver the goods (help)! Basically we utilise the 'BackfillAssignmentGroup' script include so our Task table 'Assignment group'...
I create a portal using the new UI builder and am trying to figure out how I can modify the color for the heading. My setup is as below 1. Created a new Experience with Portal App Shell and created a UX App Config for my new experience. 2. Created a...
Is it possible to change a Field Type from Decimal to Integer? It does not appear to be a choice when I click on the magnifying glass next to the Type for an existing "decimal" field. thanks, Richelle
I am trying to add a widget to our portal page that is only view-able by certain groups. According to this page it seems pretty easy: https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/task/widget-user-criteria.h...
I have a simple requirement but for some reason I can't figure out how to do it. I have two tables, TableA and TableB. I want to update each table with the number of the record created in the other table. For example: TableA.short_description = 'som...
For example if you open a user [sys_user] table and configure a "Form Layout", you will see this available fields which are coming in red color (Screenshot). This fields you can not find in "Form Design" or in the Table column of the user table. Ple...
Hi, I have a requirement where we want to restrict users not to post on closed tickets on Service Portal please refer image below :Things Tried -Tried UI Policy which is working on Service now ess view page but not restricting ess on service po...
What does ETL stands for here https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/concept/integrationhub-etl.html
Is there anyway to query whether a variable set exists on a catalog item/record producer using a client script (g_form)?
I have a few floating point integer fields on a form that are already populated with values. So currently I have - total_cost 1200.3255 Ideally it display as 1200.32 but I cant change the field type. Thank you all.
As a contract admin / developer, I have often had to troubleshoot Update Sets with new Admins, or at least give them some help in understanding their use. Unfortunately, a lot is learned by making mistakes, mistakes such as having Workflows open wh...
