Can anyone advise how to make a publicly accessed catalogue item not use the checkout screen? We have an item that is used for external submission. The scenario is that a public link is sent to an external (not of our company) person who then submits...
Hey Guys, We have a field on one of our forms for new facilities that are created called "subnet" which is self explanitory, an IP address with a subnet mask is supposed to be manually entered there by the network team. The problem we've had is ...
Hi All,I am trying to query a related field of CI Relationship table in Database view where clause.For eg: cir_parent = iar_u_infrastructure_ci && cir_parent.sys_class_name = 'cmdb_ci_server'But it is returing error message as: Syntax Error or Access...
Hi community, i`ve created a serviceportal for some bookable trainings like "Word for Starters". There are some catalog item for booking and some knowledge articles. One Item is called "Word for Starters" - One Article is called "Word Knowledge" I am...
We have a requirement where if the User without roles try to login by clicking login for "XXX.service-now.com/SAP" is redirecting to SAP(as expected and SAP is the URL suffix of the service portal). but if the user with roles perform the sa...
Hello All, I am trying to set value of list collector in selected while page is loading, Below is my code, function onLoad() { //Type appropriate comment here, and begin script below var varName = 'update_group_test';//Variable namevar leftBuck...
Hello all, I am getting below error messages while integrating SNOW with third party software. The MID server is ruuning in corporate network. Outbound REST API calls takes more than 30 seconds with MID server. How do I increase ECC response time ...
I would like to delete a widget that is a clone of another. I did not create the original widget, but I did clone that one. Is this possible? If so, how can I do this? Thanks.
Hi All, I'm trying to create an on demand script that can do a JDBCProbe but I think I am missing some lines of code... (currently in Istanbul) Script Method 1) Using the JDBCProbe Script include to make a SELECT statement - issue = ECC Queue rec...
Hi, Just working out how to ask this question has fried my noodle let alone actually solving it. We take an extract from a 3rd party system and then push that through a series of transform maps to create or update contracts, assets and CIs in Service...
Hoping you can help - I can't imagine what I'm trying to do it tricky, but I can't work it out. I have a table with the following fields: NameURL The name would be something like "Historical Incidents" and the URL would be a link to a ServiceNow port...
We have a Catalog Item that has (among other things), a Multiple Choice field and two Variable Sets. I want it to work so that initially, neither Variable Set is visible. Then, in the Multiple Choice field, if the first selection is made, the first...
Hi community! We have a requirement to allow read access to incidents for user who opened it, are the caller of record, are on the watch list or belongs to the parent of the assignment_group. We have the following ACL condition: if (current.opened_by...
I'm trying to run code after a Modal is closed on a widget. I am opening the modal in my widget and using .then. What I have noticed though is that the .then never runs if the user closes the Modal instead of pushing 'Ok'. spModal.open({ widge...
Hi there, On our Dev System I created an Update Set and made some changes. Then I set it to state "Complete". On our Test System I clicked on "Retrieve Completed Update Sets" and installed it. I then received some change requests. So I went back to o...
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