I am making a copy of a global application into a scoped application. I've reached the ACLs. This ACL seems to be returning the correct value but is not allowing the change to be saved and is throwing a log error. ACL: ACL Script: answer = getAnsw...
Hi, When you see [Unmodified customization］ in the skip record, the message “There are no differences found” may appear. Why do skip records contain “There are no differences found” records? best regards,
We are using OAUTH2 for REST messaging and "authorization code" as a grant type.Our authorization URL is : https://our_authorization_server/oauth2/authorizeThe URL generated by ServiceNow to get the OAuth token is as follows :https://our_authorizatio...
I created a new update set. Then, modified an existing scheduled script execution (table name: sysauto_script.list) When I looked into customer updates, I found that "scheduled script execution" modification is not captured in update set.
I have a module that starts a request form. The request has a "Year" field that is a Choice list. The module link type is URL (from arguments). When the year is "hard-coded" in the module arguments, it works fine. I created a Script Include that can...
I need to set a string field to a max length of 13,000 characters. It currently does not enforce this. I was thinking of doing this in a business rule - does anyone have any scripting/code for this? I need something like this" You can create a busine...
Dear,Has anyone a good tuto on PDF generator.I have a few record producer that will generate PDF in specific formats and containing (templates).The template will be filled in with information provider on the forms.I found this link : PDF Generation i...
HI,while using an ui action I face to strage issues:1. the "action.setRedirectURL(current);" does not do its job - I always leave the form after the change is done ...2. I'm using the g_form.submit(); as this one woks - using g_form.update(); a...
Hello All, I am stuck in an issue where I need to display an image on the landing console of Service Portal using OOTB Image Link widget. I have uploaded the image on db_image table with category as Service Portal with image source in place. Also, ha...
Hi I need to create MTTR report of incident table but I need to remove that time for which incident was pending state. Can I achieve it. Thanks, Saurabh
Hi there, My colleagues and I have been working on a little project on our downtime - we're attempting to integrate the Reddit REST API with ServiceNow so we can put posts from the ServiceNow subreddit in a table. This is mainly to provide us with ...
I have used this link to implement auto complete functionality Define auto-complete attributes for all references to a table Its working fine in the native UI but in the service portal its not working.. Any help?
Hi TeamI have one requirementI have one UI Page for notify user it has to run continue here or it has to process background. how i can perform actions in background process after process completion it has to redirect to one url which some records. Co...
Hello, while working on a workflow, I need to get the approbation from the top manager who is in the XYZ group of the user for whom the item is requested for. My script can only check if the manager and the manager's manager are in the XYZ group. How...
We are integrating SNOW with a third party software. We would like to update "short description" field in Incident table with the messages comming from third party software. The whole message is made of special characeters/latters/digits ect and thr...
