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Resolved! Auto approve approval records after 7 days

I am building a workflow making use of the Approval Coordinator activity. I have 19 group approval records and I only want the task to appear after all approvals are received. There are times when groups sit on the approval request which becomes a bo...

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dianeramos by Tera Contributor
  • 2690 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to intentionally throw an error from a workflow script

Hello, What is the proper way to intentionally throw an error from within a workflow run script activity?  I don't mean catching any random error with a try/catch block.  I need to intentionally throw an error such as (throw "something broke"';).  I ...

Business rule not being triggered

I have a custom table that we created and I created a Business Rule to run on this table.   Regardless of what I try I can not get the BR to trigger.   I have turned on debugging for Business Rules and the BR is not even being triggered.   Screen sho...

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Why Override application menu roles doesn't work properly?

Hi everyone! First time asking on the community I came across a problem with the "Override application menu roles"Theres an aplication that need some specific role to be seen on the filter navigatorRecently I created a new module that is part of that...

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Osmar1 by Tera Contributor
  • 2616 Views
  • 2 replies
  • 0 helpfuls

How to right click on Task and convert to a Story

Hi all,  Wondering if there's a way to convert a Task to a Story from right clicking and selecting from a menu?   We currently have this configured for Incidents for Outages, Changes, Problems.   Any ideas on how to achieve this at the sc_task level ...

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Leverage Studio's Source Control for Global Scope

Studio's Source Control is an AMAZING feature, for scoped applications..... -_-Has anyone figured out a way to use version control on the global scope? In the Scripted REST APIs, I believe I've found the REST calls Studio is using in the VCS record, ...

Resolved! copy page in service portal

Ngetting an error message while trying to copy a page within Service Portal Page designer, what could be the possible problem??

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rounakdeb by Tera Expert
  • 7838 Views
  • 14 replies
  • 16 helpfuls

Resolved! Adding project name field on project status report

I am fairly new to ServiceNow development. I want to add the project name to the Status report under Related Link on Projects page. See attachment for location of status report and for steps for location of adding field in list. Page - project_statu...

wendyo by Kilo Contributor
  • 1562 Views
  • 6 replies
  • 3 helpfuls

Getting "TypeError: Cannot create property 'value' on string"

trying to use "sn-record-picker" in a Ui page and getting this error. please Help. HTML: <sn-record-picker field="'altCont'" table="'sys_user'" display-field="'name,user_name'" value-field="'sys_id'" search-fields="'name,user_name'" page-size="100"><...

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vkiran by Mega Expert
  • 19498 Views
  • 3 replies
  • 1 helpfuls

Record producer reference variable, Variable attributes issue

Hi Forum, How can I set the fields for the reference table window on the service portal. Here it is my issue, I have some record producer with reference field to Location table, now I would like to display location code, street, city and zip code col...

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Devi16 by Tera Contributor
  • 4134 Views
  • 18 replies
  • 1 helpfuls

Resolved! How is gs.daysAgoEnd calculated?

I have a scheduled job that runs at 3:00 in the morning. In there it uses gs.daysAgoEnd. I'm not sure why, but when I run that later in the day it shows the day ends at 5:59:59 the next day. My question is does the time of day that you run gs.daysAgo...

Jase2 by Tera Contributor
  • 2309 Views
  • 7 replies
  • 0 helpfuls