Hi all experts,We are planning to implement Single Sing-on in our service-now instance. We had a LDAP set up from beginning for user authentication and data imports to user table from active directory. We want to use this LDAP set up for data imports...
I want to capture the assignment group at the time of SLA breach on task table. So I am using the below codeif (current.active) { if (current.has_breached.getDisplayValue() == 'true') { createMetric(); }} function createM...
I have created a view and a role for custom requirements. Now I have to set that view based on the role. Whichever user has that role needs to be shown only the custom view and they should not be able to change it. I have created a view rule with the...
HI All I have set the UI action script as below, but it doesn't work. What is the cause? current.u_reference_field=='';action.setRedirectURL(current);current.update();
Hi All, Can we make the default filters non editable for specific users in ServiceNow? Thanks, Francis Xavier K.
I am looking for a way to perform multiple database operations as a single atomic transactions, such that either all database operations succeed or none of them. In practice this typically involves marking the start of a transaction, perform all oper...
Hi, I have a requirement to have indexing on 2 fields of a table, but I am not sure should I have use separate indexing for the fields or have combined indexing? How to analyse which indexing should be used when? and if we have separate indexing th...
Hi, I have a requirement where I have 1 Select Box (Select Application) and 1 List Collector ( Select role/entitlement ) as the image below - I want a regex pattern or any mechanism so that I can get below - 1 - When the user selects SAP in the...
Hi all, I have a requirement to remove order now button. on a catalog item there is a variable with YES/NO type. If YES is selected the order now button should be removed and a message should be displayed and if NO is selected the Order now button sh...
Hi , I am trying to close the current UI page through client script but unable to close it . Please help. Client script Code : function onSubmit() {var close = confirm("Thank You for your response. Please click on 'OK' to close the page");if (close) ...
Hi, I'm trying to change background color in service portal,I don't know why it doesn't work it always shows me the color white even I chose another color,any suggestion please. Thank you.
Hi All, I'm looking to have a choice list on a record be based off a list field or string field with a comma separated value from a related record on another table. Basically, we have a custom Contract table (u_contract) that is related to the Compan...
Hello Community, I have two variables in catalog item 1. Vendor - reference to core_company 2.locations - reference to cmn_location So if i select company and it should be related locations in location reference for example if select japan and it sh...
hi all, below is the code of my UI Macro and i can only see image icon but i whenever i click on that icon it doesn't open the teams app am not getting where am i wrong. also i have set by default app protocol for chat as teams still its not working ...
Hi All, How can I test the table & field level ACLs using ATF? I tried to use field state validation but it doesn't work. E.g. User do not have access to number field (tabled level access restricted. But ATF shows that user can read number field: ...
