How to get reference user id active or not by script include to client script . If user is deactivate it will not submit the record & popup message user is not active. Thanks,
I have 2 domains A and B. For both the domains the priority values are different. Example: for domain A- High,Medium,Low for domain B- Sev-1,Sev-2,Sev3 As priority matrix is not domain separated , how to achieve this??
Hi I have used static choice variable where I have given several choices to select the type of account. here is the screenshot: However in the output preview of virtual agent, It is showing in small case. Can anybody advise on this?
I installed the Explicit Role plugin then created a new Service Portal for external users in our sandbox instance. Being new to working with service portals in general (with minimum development experience), it was quite a challenge and learning exper...
Hi, We've a transform map transforming data from source table to target table. We're trying to set the value of a custom field in target table by concatenating all the import set table field values for a record by converting into a json key/value pai...
Hello Team, I have created an Content Item and set the Content type to "External Content". I have give an external application value in the URL field.The Target is set to "Within Catalog". For displaying the external application within ServiceNow I h...
On a portal page, I want to list "Requests created for or created by me", and I've almost got what I want with OOTB widgets. I use a Simple List widget configured as follows (only showing the significant settings): Tablesc_requestFilter active=true^r...
Hi All,I have a table as follows:I don't want duplicate values as follows: I want to put a validation that user should not be able to submit the record if there is already a record with 2500 limit.I want to know whether it will be a best practice to ...
I am looking to export the published articles. When I export to Excel, the text formatting in the export is not easily readable. Is there a better way to take an export/dump of the knowledge base?Purpose: We are looking to do a cleanup and are export...
I'm developing a scoped app and I have 2 tables that extend Task and several more that do not. I'm trying to enable auditing for the one that extends task, following the SNOW documentation directions, but I don't see the "audit" checkbox on the form....
Trying to set background off custom risk field based on value. Using the below script function onChange(control, oldValue, newValue, isLoading) { var elementID = gel("Risk Score"); switch(newValue) { case "1": elementID.style.backgroundColor = "l...
I'm new to ServiceNow and I'm trying to use values in a table column as drop-down values in another table. There are a number of posts on this, but none have helped. I haven't found a complete step-by-step, so I have to assume I missing something tha...
According to this guide, we're allowed to extend the syslog table and it doesn't count as a custom table:https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/custom-table-guide.pdf Has anyone actually done it before? I...
Is there a method to decode base42 via script. I don't see any functionality that would allow me to decode a base64 string?I can write code and create a script include that would do the decoding but before I do that would like to see if that functi...
Dear all, I've written on submit script on catalog task table. this script contain addEncodedQuery function. this script is giving error while submitting as shown in screenshot below while closing catalog task. Can someone please help me on it R...
