Hi All I have created a related list on a form. This works well. I have been able to show or hide the list depending on a value in the parent record. Works very well. Now I'm trying to create a list control for the related list. In studio I've create...
Hello, I have the requirement to redirect the user to a specific KB category page when they click an icon link. I have located the URL of the KB category that I need to redirect to and I have entered it in the URL field of the widget. Unfortunately,...
Hello all, Recently I added the change request--->parent related list to our incident form. The group who want to use that list need to be able to bulk-add CRs in the related list. Problem: They click the ADD button in the related list, but in the...
Hi All, I have a requirement. When user clicks a button on the RITM table it sends an email to the user and the user replies to the email with an attachment. Now I need to copy the attachment to the RITM table. Any ideas...? Thank you, Karthik
I have an ritm in which i want attachment variable , i made type specification "macro" and called attachment in reference but am unable to make it mandatory pls help me out in this
I want to be able to hide the delete button on a form in a scoped app based on a condition. In this case, there is a field called 'state' on the form and if the state is "in_progress", I want to hide the delete button on the form. In order to impleme...
I want to create ServiceNow popup alert box from business rule . for that purpose I have used gs.addInfoMessage('WorkOrder '+current.number+' submitted successfully!'); in business logic but The result looks like this: also tried below code var ...
Hi Folks, I am new to the nodes and performance issues. In production I have 3 nodes if user faced performance issue in one node it is possible to change that user in to another node or any alternative solutions? Regards, CK.
HI Guys, Good Afternoon. I have created my basic SP widget. In that i have created a button named "Proceed". Once i click that button, then a request must be created in service-now. Here is the code i have written in server side. How to call this in ...
I saw this question, but no answer: How do I get a list of all writable fields for a given table (incident for example) using the REST api What REST-API can be used to get a list of the fields on a given table or template? It is possible to find one ...
Hi Community, How do I auto populate address based on the location field selection? I have custom fields on hardware asset tables like; country,state,city,area and street all read-only and all referencing to cmn_location table. On Location I have s...
Hi All , Our team/s are asking if we could enable full audit history for all CIs, meaning for all classes and its corresponding fields. Could this have some potential performance impact? Is this recommended? What is the reason that by default the aud...
I was trying to export a report in CSV. Generally when data is exported in CSV the column headers will be the element names(like short_description), but my requirement is to get the column labels as column headers.Can anyone help me achieve this CSV ...
I want to make a Planned Start Date Validation wherein a pop-up message will appear if the selected Planned Start Date is more than 7 days to the current date. Thanks!
I've created a new role called itil_limited. This will be used to give access to some itil users that only need access to incident and requests. I've matched all the similar appropriate applications, modules, and ACL's. When I go in as someone with t...
