Every time I log out from the SN instance I get an infinite redirect loop with session_timeout.do. It also happens when I try to access the instance without being logged in.We have MultiSSO enabled with two identity providers, and i'm logging in thro...
Hi all, I want to do sort of a "vlookup" in ServiceNow with a scheduled script execution. - Column_A is in table "u_test" and is a reference field - Value "X" is a value in Column_A and belongs to reference table "u_example" - If Column_A has the va...
Hello, I am using a business rule to pull the value of a date field called 'date'. I am trying to get its display value but am hitting some difficulties. What am I missing? var grContract = new GlideAggregate('x_utsll_time_manag_hour_tracker'); grCon...
Hi all, I've got a requirement to automatically create and attach a JSON file to a RITM when a specific catalog item is submitted. The JSON file needs to have the variables and their values. Is this possible? I'm thinking maybe it can be done with...
Hi, I have a simple widget which inserts a record after I click on the button. My problem is that I can't get the values of the HTML Fields to also insert them. I want to insert the value of the Date- and the Time-field and also the textarea. Here my...
Our external (LDAP/AD) user import source includes multiple types of user records. Every user has a standard user account, but some users also have separate accounts to specifically identify elevated rights. Each of these accounts can belong to diffe...
Hi, I have a requirement to encrypt a password in scoped aplication (security Incident Response). Please help me in achieving the target. I know how to do the same in global scope using GlideEncrypter(). var encr = new GlideEncrypter();workflow.s...
During the initial implementation of our company portal ,default Service Now Self-service portal (/sp) was lost. Now,It's highly required to get it back to test integrations of OOTB components into our company service portal Please advise me how to r...
Hello,I have requirement where i have created a custom Checkbox field (i.. ITIL User) on user table (sys_user).I need to check this field check/uncheck based on role added to user though groups, So i have created a business rule as following:table : ...
Hello community members, Hope all are safe and doing great! I am trying to retrieve/download an attachment using the Attachment API. This attachment is a csv file attached to a record on sc_request. But when I try to hit it using the REST API Explore...
Hi Community, I am trying to use a reference type field as display-field property for sn-record-picker. However, i don't get any value displayed when i am using reference type variable. When i try with other type of the field, i am able to display th...
Hi, I'm trying to add a variable attribute to my catalog variable. The field I'm trying to use is a reference field. Below is what I have and it doesn't work: This is a reference variable and refers to alm_hardware table. i have mac address field ...
Hi, My requirement is that like setting a timer in a workflow, I would like to use business rules and other features to set a delay before the workflow's approval record occurs. (The real requirement is that I want to copy a file to an approval recor...
Hi,I have a scenario where user data is imported in servicenow from two different source. One from LDAP and other from different application. But Group data is stored from LDAP only. Now when I add the user whose data came from different source into ...
So let's say I have the following function as an example which is a scheduled job that runs once a day: function buildMap(){var hashMap = [];hashMap["basketball"] = "ball";hashMap["hockey"] = "stick";hashMap["tennis"] = "racket";}Is there a way to st...
