Hello There can some one help me with script to update closed date on incident table We have a issue with BR which updated the close date of the incident same as resolved , for the data fix we need to write a fix script where it should update clos...
I am looking for a solution to a complex problem and hoping someone can help. We have a catalog item that allows an end user to request access to multiple groups for multiple users (both variables are list collectors). We currently have this functio...
Starting a Scoped Application and inheriting from Task. I would like to change the label for the Assigned to field and the parent field. When you right click on the table and select label it shows the form to change the label for the current table, b...
Hi, I need more knowledge about integration I have script which encode attachment as base64 everything was fine but I need to send Attachments bigger than 5Mb so I came up with idea to use: var toBody = new GlideRecord('sys_attachment'); ...
Hi all~ Happy New Year!! I have a question. This is a table that I made. There are three related lists. 'Group Members', 'Team Members', 'TestMembers'. * Group Members list is 'sys_user_grmember' * Team Members list is a table what I made. * TestMem...
Hi, By default, column names are read-only, Is it possible to edit it? Best regards,
Good Day! I want to rename the change State Authorize to Validate I tired with the change state model tutorial but it doesn't work. Is there anything specific steps do I need to follow. Please suggest. Thanks in Advance. -Johny
Hi All, We have a requirement to upgrade one of out catalog items, and taught the multi row variable set would fit the bit as it looks neat in comparative to the regular VS. Hence i was able to implement it, however the user submitted data does not g...
Does anyone know if the 'async' and 'await' operators are valid in ServiceNow? I assume not since they are causing an error but wanted reach out and validate.
As we expand into more and more areas with Servicenow as a company we find ourselves looking for ways to automate things that used to require manual intervention in the old system. Today we came across a process that involves imports of data in XLS f...
When an approval request is rejected, I'm trying to get the comments to post in the activities log. It is posting that the request was rejected but not including the comments. I included the Approval History in the activity filter and it still no l...
I'm querying the cmdb_ci class table in order to pull all CIs by class. I'm using COUNT but it is leaving out Classes with zero CIs. Below is my current script. Thanks! var gr = new GlideAggregate('cmdb_ci'); gr.addAggregate('COUNT'); gr.orderbyAg...
Hi All,i have a requirement of allowing the user to enter the time in a UI form in HH:MM format. In order to achieve that, we do not have a time variable in service now. so i decided to use the Date / time variable type. But now the issue is , it com...
I am neededing to import data (500+ rows) into a table that will be used as a source for a dropdown. I also need to add a few addition value fields for each choice. Someone suggested extending the sys_choice table. I have been able to create a new ta...
I have built a number of Service Catalog Items for HR requests. I want to add a related list based on filtering using Variables from the catalog items. How do I do that?
