Resolved! Get current URL within Service Portal widget
What is the best way to retrieve the current URL in a Service Portal widget?
Forum Posts
Resolved! Incorrect display value shown for Choice fields on List view
Hello Everyone, I have created a table with two fields: fields:Catalog item (Reference to sc_cat_item)Server size (Choice list), with two options:Label: "Small Access", value: "small"Label: "Small Office", value "small" (yes, the same value) Set the...
Plugin Activation is unavailable because another operation is running: Plugin Activation for com.snc.wm_ppm
Hi,From past two days i am getting the following error message whenever i try activating a plugin...Is there a way to kill the running operation or to check the progress of of the running operation??? i have been waited two days still getting the sam...
Text color change for alert message
Is it possible to change some part of text's color shown using alert message in catalog client script? like alert("If you choose category as personal laptop, then you have to attach <font color='red'>email approval from your manager</font> with this ...
Set duration field using client script - Display and Set
Hello Everyone, Every time I have worked with duration fields, it is challenging in some type This time it is modifying the duration field value based on a start date and end date. Ideally, we set the value for duration fields like this g_form.setVa...
widget cancelled- Maximum execution time exceded
I'm receiving the error message "Widget cancelled - maximum execution time exceeded: in the Open P2s in North America pane. AM Ops Dashboard. It seems to only affect the below user. kindly suggest the best [possible way to resolve the issue.
Resolved! Trigger excel export via script include
Hi all, how can I trigger an export similiar to "List context menu -> Export -> Excel (.xlsx)" by scoped script include? I can use the functionality "List context menu -> Export -> Excel (.xlsx)" to export a list in the backend of course and get an e...
Resolved! Restoring deleted column
I accidentally deleted a column (u_ticket_classification) in the Incident table, Is there anyway, that column can be restored without losing everything (rows of records) ?
Do you want to Save changes popup Save button click handler Service Portal
Hi, in UI page page if user add some field information/text and clicks on any other hyperlinks system is showing popup message saying that "Do you want to save changes before leaving this page" with two buttons Discard and Save buttons. I am facing...
Service now REST API sysparm_limit usage issue
Hi All, I am using serviceNow Rest API calls to read the list of incidents created by particular user in specific time period. While doing so, I need tp pass sysparm_limit as mandatory parameter. ISSUE: In particular case the user has only two ticket...
Resolved! How to get field Alias Name through Rest API
I want to query the alias name of all the fields of Incident table. Is there a way to query that through table API? Table - Incident Field - Short_description Alias - Short Description Appreciate the help.
How to enable RESTMessageV2 in ServiceNow New York?
Greetings, I apologize for asking, what seems to me, a silly question. I have been unable to find any documentation which would explain why I am seeing what I am seeing. I am trying to write a simple RESTMessageV2 request. I've created an outbound...
servicenow reference field not showing display value when download via excel
We have a reference field (support Group ) which has read access to snc_external & cmdb_sample_role we have a user (test) who has those roles still cannot see that field and normal itil user can see that field if we try to report on that table and ...
Resolved! How to call a script include function with a parameter in a catalog client script
the script include is: var RL_WkeyLinkDetails = Class.create();RL_WkeyLinkDetails.prototype = Object.extendsObject(AbstractAjaxProcessor, { callRLapi : function(wkey){ var r = new sn_ws.RESTMessageV2('RL_rldbApi', 'Get_WkeyLinkDetails'); midserver = ...
Resolved! Im trying to print all variables into an email template using an email script
this is what i have, but it only prints the variables in the preview notification. not the request item the email is pertaining to.var gr = new GlideRecord("sc_req_item");gr.addQuery(current);gr.query();if(gr.next()) { template.print(gr.cat_item.ge...
