My requirement is to auto-populate the 'sys_created_on' in another custom field 'start date' which will be read-only on the same form only for new records. Please help me make it working. I have a BR. Table : User Entitlement When to run: after cond...
Hi, I am trying to test one of the release notes from patch 4 where i need to deactivate a system property - "glide.ui.dirty_form_support". I don't any active column in the table. Can you please suggest me a way to deactivate that property for testin...
Hello, We have an inbound action for the Service Desk, so anytime something is email to the Service Desk email, it will create a new_call record. From there the Service Desk analyst will determine if it's an incident or a request. The inbound action...
I've got a two part question. The first is part is generic and relevant to anyone who searches this for historic purposes, second is specific to our environment and relates to debugging records getting created without my knowing where they're getting...
hi team, I need your help with this doubt I need to test my knowledge management on service portal, so please tell me what are the steps should I keep in mind to check the kb portal before presenting to the end user.
Hi, I want to calculate P95(percentile) based on days aging on report. Is there any way to do so. I have the algorithm to calculate P95 but not sure how to use it in report. Regards, Dhanashree More
Hello,on "table rotation schedule" table we have a field called "Offline". what is the purpose of this filed. It's has a value true/false.Regards,Hima Pallela.
How do I set the value of the "source" field in the "syslog" table from a server-side script? The solution on How to use gs.log states that gs.info accepts "source" as its secondary parameter; however, I have tried this, and the "Source" field on the...
Hi guys,I need to close an open spmodal when I switch to a new modal opened by the latter. What is the best way to do it? I opened a modal via spmodal.open() in the client-side controller. Thanks, Giovanni
I have a checkbox variable in a catalog item, and no matter whether the box is checked or not upon the Order, the value returned if "false". The code I'm using to retrieve the value is: workflow.scratchpad.force_change = current.variables.force_chang...
I would first explain the process we are doing. When ever a user submits a requests, we are sending the form infomation to another application(pinnacle) using API and opening ticket with pinnacle and immediately closing the ticket in servicenow. AS ...
I'm trying to figure out the correct syntax for referencing the variable sys_id as the second parameter of the addQuery function. The sys_id is alphanumeric so it needs to have quotes around it. Here's what I've got, but it doesn't work. <g:evalua...
How to hide the picture on the catalog item form on HR portal. The widget uses the below code on image tag <div class="wrapper-md row b-b no-margin" ng-if="c.data.sc_cat_item.picture || c.data.sc_cat_item.description"> <div class="col-sm-4...
Is there a way to have the help text show up under the variable field on the Service Portal ? Trying to get it to show like this.
Hi Experts,I am trying to use the SCCM with Integration Hub. I am using the Mid Server with SCCM as per the servicenow docs.But again and again I get the below error.Access deniedStack Trace: at System.Management.ThreadDispatch.Start()at System.Ma...
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