I have a custom field we've added to the Incident Task form for an External Vendor Ticket #. The client wants to be able to search on that field from the global search field in the header, just like searching for an Incident # or Task #. Is it even...
Hi All,I am kind of struck in this. Any help will be appreciated!! I have REST url of a third party tool which will get me an excel sheet. I tested this URL in POSTMAN it is working fine. But how can i call this URL in ServiceNow to get the excel she...
Good afternoon community, Finalizing a couple of portal pages I have been working on, and I have a question about pulling and displaying a datetime on a widget. I am displaying the escalation date as above. I added the GMT at the end, because the da...
Hi I am new to servicenow and wanted to create an array of sys_id with gliderecord This is my current code using a single sys_id but what if I needed to do say 10 sys_id. How would i put that into an array? What is the best way to do this?
Hi, I am importing some data and inserting them as rows in a table. I first query the table to see if a record already exists. If it does, then I will only update one of its fields, called 'statut', otherwise I will insert all new records (4 fields) ...
Hi All,We have implemented Change Management. And in that we have added 2 OOB related lists by the name "Incidents pending for change" & "Incidents caused by change".But i am not able to see the "Edit" button on these related list. Even the logged in...
hi, I want to calculate percentage dependent on two values .eg first value as 1 and second value as also 1.then the result is 100%.how? can i use formula indicator.if yes then how the formula indicator is used in script. or there is another way to ca...
Hi, I need to change the date format to 'yyyy-mm-dd' of a date type field even if user enters date manually. I tried with getByFormat but it is returning wrong year. Kindly help. Thanks
I am an experienced Java Script developer who is new to Service Now . I need to replace '\n' with '\r' in the short_description field in the incident table . The line of the code , that does the job for me in the vanilla JavaScript is : someText = so...
Hi All, We had an MVRS in one of the catalog item to populate users Name, Fname, lname, Email, Manager, EMP Number, when we click on ADD Add row pop up displays is there any way to increase width of Add row pop up. Regards, Vamsi
Hello all, i created a workflow on "sc_request" where an event gets started after an "if-statement". For that i created two boolean user variables, one at "sc_cat_item" called "u_direktversand_cat" the other at "sc_req_item" called "u_direktversand_i...
Hi All, We have a catalog process where one can request for Admin access for a given window. This is generally used by our support teams to manage releases and issues on Production. It was working fine but now it has stopped working after the version...
Making changes to asset tag under alm_asset but notice the script shows *** Script: Aborting Asset to CI sync due to pointer mismatch Wondering if anyone has seen this? I assume it is a ci and alm_asset not having the asset tag the same.
I have an email template attached to my calendar invite notification. Everything is working, but it seems outlook or "Something" is stripping out my HTML message body when I send it.I have this:But, the calendar shows this after I save and open it up...
Hi Team, I would like to ask you for the best practice regarding inserting images in knowledge base articles. Maybe I have incorrect feelings on this, however let me explain my doubts & feelings. Case 1: CEO of Acne company (72 years old - NOT a tech...
