I have been having difficulty with a glideModal UI Action that renders a UI Page. So far, my goal is to query the current task record's sys_id, and then display all related records associated with the task record on a custom scripted table. I have u...
Good day everyone, I have a requirement, where I need to disable the work note notification for some groups. This is drawing unnecessary emails to the users. Thanks Kevin
I have added a variable on a RITM, called 'Related Change' which is a reference to the change table.When i select a change on the RITM form, I would like this to be displayed on a change ticket, under a related list.I have created a new relation, cal...
We are trying to create a Send Email custom UI Action on one of our Service Portal page similar Send Email from the backend on any of the form/ticket. We are also looking for ability to preview the email before clicking Submit. So, was looking if any...
I need to add 90 days to the date that a record is created and put it in another date field. Any thoughts on how I do that. I am trying it with an onsubmit script because it needs to be done when the record is created. Thanks, Stacy
Hi, I am trying to get the next number based on RowCount output. Here is the script var existingCI = new GlideAggregate('cmdb_ci'); existingCI.addQuery('company','81fca4cbac1d55eb355b4b6db0e3c80f'); existingCI.addAggregate('COUNT'); existingCI....
I'm getting a list of results from an external API REST call in an Action. The Flow ForEach construct specifies that it loops over Records. I've noticed that it will also iterate over List field types in a table object (though that may be because the...
Hi, OOB display name of asset is combination of Asset tag & model id. But I want the display name of asset to be same as CI name. Please suggest some solution. Thanks
can some one help me setting my AD in flow designer , we already have the connection with AD where we get the updated from ldap import transform map , do we need to setup any other connections for AD to work in flow designer I do have all plugins ac...
Hi, community I'm having a bad time trying to update a user preference from the Service portal, basically what I need to do is when a user clicks on a link labeled "Dismiss" it will update a user preference to false, and the element will not appea...
What is the best way to retrieve the current URL in a Service Portal widget?
Hello Everyone, I have created a table with two fields: fields:Catalog item (Reference to sc_cat_item)Server size (Choice list), with two options:Label: "Small Access", value: "small"Label: "Small Office", value "small" (yes, the same value) Set the...
Hi,From past two days i am getting the following error message whenever i try activating a plugin...Is there a way to kill the running operation or to check the progress of of the running operation??? i have been waited two days still getting the sam...
Is it possible to change some part of text's color shown using alert message in catalog client script? like alert("If you choose category as personal laptop, then you have to attach <font color='red'>email approval from your manager</font> with this ...
Hello Everyone, Every time I have worked with duration fields, it is challenging in some type This time it is modifying the duration field value based on a start date and end date. Ideally, we set the value for duration fields like this g_form.setVa...
