Hello Developers, I am totally new to Service Portal,I have a request in my queue to reduce the size of the background image in service portal. Can you please provide me the steps by step process on how to resize it.*Where to go *What all to check*Wh...
Hi Forum, Thanks in advance, Currently I am working on some record producer and dealing with on Change client script. I have to do something like this On record producer we have two fields 1 caller (read only) and 2 requester so whenever form loading...
Hi, I am developing a custom context menu component for the agent workspace. How do I pass the current case sys_id to my now ui framework component? I have read the developer documentation a million times but I just cannot find out how this is done. ...
Hi all,i uploaded my custom jar as per this page MID Server - ServiceNow Wiki but it doesnot say how to use it. can any one help?The jar is uploaded to the extlib folder using the JAR Files module. When I call the methods in the package using the J...
Hi Friends, I am not getting any results when I search for any catalog item in Service Portal. I found few articles and KB to change the condition in the script of search sources but that did not work. Please help me if you have any idea. https://hi....
I have 2 lookup select box: Requested_for -> sys_userDepartment -> cmn_department The goal I have is to autofill cmn_department lookup select box based on value from sys_user. Here's what I have done so far: Create a Catalog itemCreate a Client Scrip...
I am in the process of rebuilding our CMS portal. To get a more elegant presentation, we are attempting to integrate the catalog items into an iframe on our cms home page to give a Single Page Application feel to our CMS. I am having an issue gettin...
Hello All, I am trying to show and hide a div element based on click event on an element in another widget. I am able to show the element using the $broadcast and $on but I am not sure how can we hide the element if we click outside the input element...
I have a Service Portal option that opens a Record Producer to create an incident record. On the record Producer, there is a Catalog Client script: What we want to happen is that the Sub Category Power BI option is removed as shown. The script works...
Hi All, In the Now mobile app(New York release) global search, I wanted to be able to search for requests, incidents, and changes. What I did: Under "Search Configurations" -> "NowMobile App Search Configurations" -> "Application Search Sources" rela...
Dear Developers, I want to show end user a form and when they submit it , it will save on backend table. please let me know how can i achieve this through portal? As a service portal learner, want to achieve this but couldn't. Some code will be hel...
Hi All,I want to display some of variables under My Request widget on Service Portal page so that user know what REQ is for what purpose? Please help me to achieve that.Thanks in Advance!Regards,Jitendra Singh
Hi All, We're trying to set up User and Group Provisioning from Azure AD to ServiceNow.We have SSO up and running, works like a charm. Currently, we're testing the user provisioning. We have 2 groups of users in Azure, one of all employees and one of...
Hi, I am trying to update the problem state from new to access through script and I am getting below error. "Invalid state transition. Can not update from state 'Assess' to state '(-4)' with given values." I tried changing the value to 102. It does...
