Hi All, I have a case where I need to get the value from the variable(i.e.,requestedFor) and Update to a form field(sc_req_item.request.requested_for). Both variable and Form are part of Requested Item table. I want to Update this value before updati...
How can I setup and ACL on the RITM table so that the approver has Read only access?
Hi All,I'm still newer to any back end processing type stuff. I created a UI page. I read this article: Embedding reports in Jelly to figure out how to embed reports into Jelly. I can successful embed a pre-made report but I'm using a UI page to make...
Hello Everyone, Can anyone help me in identifying the standard width of col-xs-4 col-sm-6 col-md-12 in px on Service portal?
Hello, I need to customize the submit button once a new incident is generated in such a way that once clicked it keeps its original functionality with one difference - after clicking the button, user stays on the incident form being submitted. I can'...
Hi, Is there a way to compare between 2 workflow version and understand what are the changed? Similar to what can be done with business rule for example? thank you!
We have a custom table with a reference field to sys_user and we want the default value to be the current user. Under the Default Value tab, we put in javascript:gs.getUserID(). When we go back to the form, we can see that a value is in there as in...
I have a requirement to add hover text on a field present on the Change form. I know this can be done easily by ' editing the information in Configure Label' for a field. But this option won't work as the field is from task table I am looking for an ...
I'm new to Service Now Developer Community. I have a requirement to Display Knowledge Base Articles / Incidents in SharePoint Online from Service Now. I have the following requirements. 1) KB Article is managed in Service Now but end users will view...
I am using javascript to insert an entry in ServiceNow table using REST API (System Web Service ) Method. Is there any option that I can hide password from script?, I am good to use any other script language also. My goal is to insert an entry in an...
hello I want to let the users on a form chose the color they want but it is a hard for them to always give the Hexadecimal code of colors so what i want is to let them chose the color they want by integrating a color picker like the one in system pro...
I'm trying to setup outbound emails to only send out emails if another user assigns the ticket. Example: If a service desk tech assigns themselves an incident. No email If a manager/or other service desk tech assigns a...
For checking the availability of a catalogue item for the currently logged in user, you can use the GlideappCatalogItem package and the canView() function. Does anyone know if the package has a means to check permissions for a specific user, instead ...
Hi. I'm working with Change application and currently on London. Ultimately my goal is to differentiate the state of Change Tasks for Change Requests that are approved vs. not approved yet. When users see Change Tasks in their queue, they don't hav...
Always learning new stuff and so I'm wondering what the fields: script, Dependent value, Table, Element, Type do on a Interceptor record (Geneva)And if anyone can share a Use case? Next to that I'm wondering why the Wiki calls it Legacy, since clea...
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