Hi All, We have an existing inbound email integration from Service Now with another xxxxxx Application.When inbound or outbound communication triggered, email body contains the watermark for any mail sent or received from the other system .As mentio...
Hi Experts, I am stuck with generating 1 dynamic workflow to work on my order guide with at least 30 items. Each items has different approvers and fulfillers that we've managed using a customized tables. On the Approval TableItem #1: Cat Item: AD Acc...
Hello, I have a task wherein when a user clicks the 'Resolve' button it will prompt a separate text box that requires them to enter 'Additional Comments' and it will reflect in the additional comments widget which is not located in the same widget as...
Hi guys,My objective is to add "Add me" icon (used with the field "watch_list") next to the field "Assigned To".I try to understand how the UI Macro "lightweight_glide_list" works but I'm not aware with Jelly script This UI Macro must include the "ca...
Hello Devs, I have been researching a means to remove/hide the "Create an Article" Button from user view. I have looked into UI macros, pages and views to find the <button> to no avail. I created a Can Contribute user criteria with the role set to "...
I have a somewhat complex workflow tied to a Service Portal request form that appears to be hanging inexplicably under certain situations. When completing the request from on the Service Portal, the user first selects the type of request (Add/Modify/...
Hi guys, I have a reference field on the Issue table to the Task table, and I want to change the display value there to short_description any idea why is this not working? It still shows the task number on the field.
in an UI action, I am trying to get User Object for the engineer selected by the user in the engineer field on the form. var engUserID = current.engineer.user_name; var thisUser = gs.getUser(); var engineerUser = thisUser.getUserByID(engUserID); But...
I'm trying to apply some dictionary attributes to each task table/form. When I look at the sys_scheme_attribute_m2m and sys_schema_attribute tables list I don't see the 'on_table' field populated. Is there a way to copy attributes across tables other...
Hey, SO strange. I need help here! I have a scoped variable set up as a lookup select box and link to a custom table that contains similar entries like sys_choice ... to be used for the lookup. I'm using a ref qual condition that works fine when choo...
Hi Community, I need to add a label or heading in Incident form which is similar to label type variable in catalog item. I just want to put some Check box fields under it, Can any one suggest how to do that? i dont want to use annotations. Please ...
I have a requirement to display users of particular groups(multiple) in the reference field of service catalog. How can I achieve this?
I want to Auto sliding in carousel Images.
I'm going through the pre-upgrade checklist and phase 3: 22-22 say "Verify that the Upgrade sys_trigger is set properly for upgrading" and "Verify that the Check upgrade script sys_trigger is set properly for upgrading." What exactly does this mean?...
I have a variable that is a JSON array of name-value pairs. I want to iterate over the pairs and remove the empty/null values. Can I use the JsonNodeIterator feature for this? I cannot find the JsonNode class in my script includes (London). Thoughts?
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