Hello,I need to pull a report based the assigned date to any Assignment Group, we need a report where tickets are not updated since last 5 days these 5 days should be based on assigned date.Can anyone please help me out
I have created one link on Story form using UI Action but i want that link to be visible when it matches below conditions :-1) Story state should not be "Complete" or "Cancelled".2) the assignee (the person to whom the story is assigned) should be a ...
Hi Gurus,I'm attempting to run a script that updates a table then sends an email after the update.The update of the table works fine, however the sending of the email does not.The lines in bold below do not appear to be working properly. Can anyone...
I just saw the feedback buuton on the HI portal. I have a requirement to add feedback button on the service portal. Can you let me know where the feedback is saved and how to create the feedback on my service portal
whenever i am changing the date format (customized) according to Glide date time (yyyy-mm-dd hh:mm:ss) in csv...it is not saving the format.How can i accomplish that?
Hi Folks,I'm trying to change my custom field type from reference to List type. It is showing error even the field has no value.Any suggestions please?ThanksSumanth
I have 4 fields that are price fields and 3 out of the 4 show a pencil but just opens up to a blank page. Any idea on how to get rid of this? TIA
Hi All, Need a little help why my onload script does not work. My concern is to be able to set the variables to read only after approval. Anyone can confirm about my 'if' statement? It doesn't work. function onLoad(){ //Type appropriate comment here,...
Hi all!I'm facing an issue with a requirement I received: I need to create a way to manually send surveys from our projects (pm_project table). This is why I created a UI action with the following code:sendSurvey();function sendSurvey(){var strInstan...
Hi,I want to export the contents of a Custom UI Page that I have built into an Excel. Can we create a button / link that would export of the contents into an Excel? Please suggest.
See this snippet:var elemsGR = new GlideRecord("cert_element");elemsGR.addQuery("cert_task", task.sys_id);elemsGR.query();while(elemsGR.next()) { // field 'id' is of type Document ID var doc = elemsGR.id.getRefRecord(); // in this c...
Hi All,In Helsinki, session.loggedIn = false;(session = gs.getSession) was working fine and now it is not working in Jakarta. How to set the session to false.The requirement is, once a particular user logged out from a website(not ServiceNow), user ...
Hi everyone,I've been looking to display related links within the widget form of the Service Portal and couldn't find any proper way to do so.Is it possible to display the related links from a form in the Service Portal ?Thanks !
Hi Folks,We have a requirement to create an incident from requested item. Our approach is to give a UI action on sc_req_item_table and then create an incident via a record producer.We are facing a trouble to pass the parameters via url to client scri...
Hi All,I need to attach a excel file to below link then if i click that link need to download that file.How to do please helpThanks In Advance
