in the email notification , we have an email script that returns undefined , any ideas please? template.print("vendor: "+ current.variables.vendor_name + " submitted by : "+current.variables.requestor.getDisplayValue() +" was added to the vendor...
I've already submitted a ticket with SN, but I'm doubtful we'll see a resolution anytime soon. The only workaround they suggested is through Delegates, but even that doesn't solve our issue. I'm hoping someone on here can point me in the right direct...
How do I enable the ability to use iframe html tags in KB articles? We are using Jakarta..... thanks
Hi All, Trouble redirecting to latest version from older version of knowledge article. So the above is the older version and that is the reason I can see a text saying its an outdated and click on the red text to navigate to newer version. (Please r...
Hi Guys, I am trying to update the worknotes in RITM record when few of the variables on RITM record are changed. Since i have already have catalog client script on the variables and i would like to take advantage of that. So i thought i can do by sc...
Hello, Is there anyone manged to achieve this requirement, i need to build logic to validate the requester Department so once user open portal services, i need to bale to show/hide select box choices based on his department, i came to know that this ...
Hi, I'm trying to restart a workflow running on a custom table to restart from background script. Workflow restart function call accepts current object of type GlideRecord but the challenge is how to call the current object in background script. Cou...
I’m seeing something odd in hardware asset table and wondered if it had to do because Name and Model Number do not match. Model is showing up as both “EliteBook 830 G5” and “EliteBook 830 G5 Notebook PC 13"” in my asset table (see below). Usually...
I am attempting to write an onAfter Transform Script to assign roles to groups based on values from the loaded spreadsheet. The transform map would create the groups, then the script would run to determine which roles go in each group based on whethe...
Hello all,Simple requirement, but proving tricky!I need to update the entire system font to Ubuntu, but this is not a font family that is in the system by default. I have created the following UI Script (taken from a previous post), but this does not...
I need to limit the number of records returned to my "Data Table from Instance" widget (not the page size), but there doesn't seem to be an option for this. I have hundreds of records in the widget and want to limit it to 100. I cloned it and the w...
Hi,I have a Select Box wizard variable and I would like to have that field empty or have the value "-- None --" when the wizard panel loads. I do not see an option for "Include none". Any suggestions?Thanks,Maria
Hello Everyone, I have to write a code in which the requirement is to count how many records were created in one particular day. I have to use the record's created field, and we cannot use Group By in a Date/time field. So kindly suggest a code to fi...
String variable error when huge datasets are retrieved I get this error message when retrieving responses from a REST endpoint.InternalError: String object has exceeded maximum permitted size of 33554432 /C
Hi All,I am using Helsinki and I am facing same Issue When file size is greater than 5 MB showing as 0 bytes.Debugging this, at the line var binData = sa.getBytes(att), binData.length = 0.In ServiceNow community we see similar post(https://community....
