I have a need to run UI Action on a form which has mandatory fields. Any best practices are appreciated. So far this is all I can think of: -- I can run UI Action with 'Client' checked , (but I need mandatory fields to remain mandatory after UI A...
Hey Guys, I have an issue with the phone number Field. When I insert a number linke 051526987 an then submit the form, the number gets automatically formattet as (051) 526-987. I could not find any Client Script which causes this formatting, so I tho...
Hi, We're running Servicenow on premise and have an issue with the "Copy permalink" button in the Knowledge article view. Since we're running on prem we have several servers and when the "Copy permalink" function is used it copies the URL to one of t...
I created a UI script in the scoped application as follows:var sn_cmp = sn_cmp || {};sn_cmp.PUI = (function() { "use strict"; function AppUI(){ g_form.setValue('xyz','xyz'); }return { AppUI:function()...
I have this UI Action working, but I'm trying to understand the section below in BOLD that calls the Action Name. I dug that out from another script since my function launchWorkflow() wasn't firing in its place. I had to use the BOLD line to get it t...
Hey Guys, Can any one clearly explain whats the difference or usage of "sysparm_limit" and "sysparm_offset". I need a real time usage of those 2. Have read about this community but wasnt clear. Consider this: For below particular date, there are mo...
How Async business rule works???
Hello Experts, Im creating a catalog task from workflow and if user adds/removes attachment to the task, activity section is not updated. When an attachment is added, a new entry gets created in activity but when we remove the same attachment, there ...
How do I remove / customize the options that are displayed when the Contact Support option is triggered? I'd like to hide the Send Email and Call Support options... Tks.
Need to change the Incident priority from P1 to P4 based on it's description. For an example if the the Description Contains Server Reboot then the incident priority needs to be decreases to P4. Any Ideas? Thanks
If a user creates a report of a list of changes, can a link to each of those changes be included in the PDF export? Ideally, the change number would be the URL to the record in ServiceNow.
The answer would be no, but one of my colleague made it happen*, and we can't figure how ??? ==> *Impersonating a user and have its "last login time" field changed... Thank's for the help
I have to update records on a table using transform map We have two fields as data types "String" now they want to change it to Decimal type I was unable to Change the data type so they asked to backup the data to excel sheet and transform the data t...
Hi All,I am trying to create multiple RITM's under the same request, when a user submits a request for an item. The user will have the option to select No. of users in a variable and submit the request. Based on the user count, those many RITM's shou...
I have a requirement to create an ACL to control the access and ability to view an entire Module in ServiceNow (Kingston) but NOT based on the role a User has BUT instead based off of the Dept/Division within the Company that is listed on their User ...
