Gyazo - 21642365331aed2c3c23aabc125fb820.png Can anyone explain what it actually means?Does it need for order purposes?And if I set first order to 1 and second order to 2, what it should be in result?Thank in advance for explanations
Hi community, I've created a global UI Script. I know it can be executed from some other script easily – but is there a way how to append the script on every page of the Service Portal? – I mean the <header> part of the page to run on every page of t...
Hi,I have a field of type List, I am trying to assign values to it with the help of a business rule... proj.setValue("u_users", current.u_user.toString());i see that this field of type List has red asterisk even though it has value in it.It...
how can i create ACL for Global table as part of my scoped application, so that when i publish my code on other vendor intsance this ACL changes will automatically get applied to global table?
G'day all, I've posted this question before but couldn't get the working solution for it. To begin with, I've a form (RJ Request) which have a field "Number" as shown in the screenshot below: Now, I want to auto populate "Number" field value onto "Pa...
In order to make some of our support documents more usable, I recently wrote a little js script to add some display toggle functionality to a Knowledge Article template. I added it in a UI Script which I then included in the kb_view_customer UI Page....
I am testing the "Service Desk Call" Plugin. So far its pretty good. But I noticed in the related lists they have a list for "Tasks By Same Caller". This lists displays all Incidents, Problems, Changes by the same user. I would like to change this fi...
Hello -I am trying to strip all attachments that get picked up by ServiceNow under 5000 bytes so we can avoid unecessary attachments of users signatures to records.I have looked at some examples posted already and setup something similar. My issue ...
Hello We are creating a record producer to populate the announcements as we are pre defining some of the fields i am not able to set portal and Glyph . can some one help me with this ? the code which i am using is : current.glyph="fa-heart"; and fo...
If an incident was submitted incorrectly and it really needs to be a request I need the Convert to Request to do the following: 1. take you to the Hompage of the Service Catalog so that you can select what type of request it is. 2. After you select...
can anyone help me out to get url of a form?.to use this url in action.setRedirectURL(url); for redirection.
Hi All, We are facing problem with user login redirection as below, When end-user login to ServiceNow after SSO authentication, users are redirected to Native(developer) UI after SSO authentication completes. After login, if user logout manually and...
Hello folks, Can some one help me to understand the functionality of "Rollup" field on project form. How the Rollup field is set to true/false. Please assist. Thanks Prasad K
I am writing a business rule to inherit a custom field value on change_task from change_request, however when the business rule runs on update, change_task records that are created at the creation of the change_request record by a workflow running on...
Hi Everyone, I have 2 embedded forms(Resource & Incident) in a form (Shift Report). User is adding their Shift Reports through this form. But now new issue came i.e. some fields are showing empty or null in some of the records in embedded form. I hav...
