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Resolved! How to set URL in href tag dynamically in Service Portal

Hi,   I am working on Service Portal i am getting the URL in Server Side script, how to set that in html field to set dynamically.   Example:   In Server side script i get the URL gs.log(result.webUrl,"url"); result.url = result.webUrl;   How to call...

Resolved! Glide list field sort by in list view

I've added a glide list field using the Form Designer to a table/form. It references cmn_department and seems to work as expected. The only issue I can't seem to overcome is when I put the field in a report or show it in a list I can't sort by the li...

Fixed Queries in Service Portal.

Hey guys,I was wondering if there was anyone out there who had managed to get Fixed Queries working within the Service Portal? We often use fixed queries in the lists within the platform and they work great however we are now looking at using them in...

return false is not working in UI Action

Hi All, Requirement: When user hit on Context menu link, Alert message shows some required fields and without that user should not be able to  save the form. But here I am able to save the form without putting any value in these required fields. In b...

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kinjal1 by Kilo Expert
  • 2276 Views
  • 6 replies
  • 0 helpfuls

Resolved! Urgent - How do I kill an active transaction?

An import was cancelled but the background process is still running. I tried going to 'active cluster nodes' to kill the transaction but it still appears when the page reloads. How can I kill this process because it is slowing performance on the node

mdjoseph12 by Giga Contributor
  • 6699 Views
  • 6 replies
  • 3 helpfuls

Resolved! auto-save a new record in a form with UI Policy?

This is not a question, just sharing a solution (although it is still sloppy in execution). I have been struggling with a complicated form (well, complicated for me) that incorporates list views from two tables in the form: I developed a GlideDialogF...

How do I lookup choice list values via a script?

I am creating a Web Import Set and putting a validation script in the Tranform Map to validate the incoming data before processing the SOAP request to create a new Incident. On our Incident form, we have 3 custom choice lists that are dependent on ea...

jbrassard by Kilo Contributor
  • 9180 Views
  • 4 replies
  • 1 helpfuls

Resolved! ACL calling Script Include is erroring in scoped application

I am making a copy of a global application into a scoped application. I've reached the ACLs. This ACL seems to be returning the correct value but is not allowing the change to be saved and is throwing a log error.   ACL: ACL Script: answer = getAnsw...

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Sue Frost by Giga Guru
  • 3604 Views
  • 13 replies
  • 0 helpfuls

Resolved! skip records“There are no differences found”

Hi, When you see [Unmodified customization] in the skip record, the message “There are no differences found” may appear. Why do skip records contain “There are no differences found” records?   best regards,

Tepp by Tera Expert
  • 3156 Views
  • 2 replies
  • 6 helpfuls

Resolved! Scheduled script execution

I created a new update set. Then, modified an existing scheduled script execution (table name: sysauto_script.list) When I looked into customer updates, I found that "scheduled script execution" modification is not captured in update set.

s_45 by Tera Contributor
  • 1889 Views
  • 1 replies
  • 0 helpfuls