We have a form with custom fields. How can I conditionally set the default value of one of the fields based on the another column value in the form? Although maybe not best practice, I am trying to simply use the following script in Configure Dicti...
HiI'm facing a problem in the knowledge module: When creating an article I cannot add new categories to it.This is how it looks when adding via the plus-signs in the botton of each container (I also tried adding just 1):When I press OK, the category ...
Does anybody know why I can't select a table from another scope when creating a UI Policy? Consider this scenario: I have Scope A and Scope B Table 1 is in Scope A. I create a view of the Table 1 form in Scope B. Now I want to create a UI Policy in S...
Hello all, I have a field 'Recipients' on cmdb_ci_service table type : list - referred to user table my requirement is to dot-walk the field on the Outage table(cmdb_ci_outage). I was able to dot-walk the field just fine but it's not fetching the val...
Hey everyone, I have created a cloned version of the link-button widget, which uses the following code to perform a simple operation of opening a new window, and passing parameters through the URL in order to populate the new record: HTML Template: <...
Hi all, we are getting ready to develop a new Service Portal...is it best practice to do the development for the new SP in a scoped app? thanks!
Is there a way I can disable cell editing for a particular column alone ? For eg : I am creating a custom column CustColumn for Incident table, I don't want to allow user to edit that particular column value from Incident List View. How can I do that...
I have several departments that strictly use the service portal to take incoming requests and incident creation, but they do use email notifications for ticket updates, etc. They do not allow an email to initially create a request or incident. We'r...
Hi, I am trying to create a business rule which will take one Date value from a field, then based on selection of choice another field return a new date in other field, its to work out a review date on a contract based on end date, initially one ch...
I am attempting to edit the UI Macro 'com_glideapp_servicecatalog_veditor' which is used for the UI Formatters on 'sc_req_item' and 'sc_task'. Specifically I need to control when/how specific catalog variables are displayed based on custom criteria.A...
I need to create 3 Incident Tasks for Incidents that have the following condition Initiate the workflow: Category as Hardware Subcategory as Printer Assignment Group will be PDS If the answer is yes to the following questions on the incident form the...
I am designing a form with multiple sections but I want all of it to be on one page. In the form designer I will have Section A with various fields in it and then add Section B. However, when I exit and reload the form it had Section A and Section B ...
How do we create and implement stubs in servicenow. Please help.
I have a simple bit of script the updates a configurable set of fields:///Pseudo Codevar gr = new GlideRecord(table);gr.addQuery('sys_id', id);gr.query();if (gr.next()){for each field/value { gr.setValue(field, value);}gr.update();}Some of the ...
Hi,I am trying to read the table data using GlideRecord in the jelly script.GlideRecord query gives us data as in string format but I have one field in the form that holds the data as follows:[{"x":"y"},{"a":"b"}]<g:evaluate var="jvar_gr" object="tru...
