Issue Description:In the "My Tickets" section, searching with keywords does not return relevant tickets, even when they exist. Example:When searching for the keyword "AD" under Closed Tickets, no results are displayed, despite the presence of matchin...
Hi Team , can anyone please help me on this requiement . Ony for particular catalog item ' Snow Support ' whenever sctask worknotes is updated the same comments should copy in ritm additinal comments . how to configure , can any one please help me ...
Is this possible to do? We have a lot of data movement and automated processes that run local on a server to do various things outside of ServiceNow. One of the things I'd like to add to this is the ability to run a scheduled job via the ServiceNow R...
I like the idea of having inbound (to ServiceNow) REST integrations start to use the client credentials grant type for several reasons, which I'll leave out for brevity. To use this flow, you only need to provide the grant_type (client_credentials), ...
Hello,in the old workflow engine you had a related link "show workflow".For Flow Designer FLows I can find "show flow" and "flow context" ui actions.Could someone please help me and show me what I need to do to see the context to flow designer flows ...
Hi,ESC Portal - My Tasks Page In the ESC Portal, when the Reject button is clicked, the input field appears as a single-line text box. I want it to be a multi-line textarea. I tried using DOM manipulation in the sn_ex_sp_action_type client script, bu...
I created a function field that extracts only the date and time from the opened_at column as follows.glidefunction:substring(opened_at, '12', '2') However, the opened_at column is in UTC, I cannot obtain the correct value in the local datetime.Is the...
Hi everyone,I'm working in Service Operations Workspace, and I have a use case related to the Affected CI related list on the change record.I would like to filter the list of CIs that appear when a user clicks the "Add" button in the related list (fr...
Hello All,I got a requirement where I need to create a report using Task state metric(metric) table and a_resource_task table I have created Database view report using two tables and provided access to Team lead users, now users should be able to ...
So I have a flow that is ultimately looking up a group, that bit is working and I can see in the flow that it goes through and finds all records, and gets quite a bit of information about each user. For an email I need to show all members of the grou...
I have a attachment form in my Risk assessment form, when i am going to add any attachment in to the "Attach Contract File" field its direct me to one page where i can choose file . which is OOTBBut my requirement is i want to add file in the form le...
I have a Requirement Regarding Ui Page and Ui ActionBut is Not working correctlyUi Page<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"> <div class="form-group form-horizontal"> <div class="c...
Hello All,Looking for help with custom date time filter with And condition.I have created few custom date time filters using UI macro and widget.Created a maintenance "Start Date Time" filter and a separate maintenance window "End Date Time filter"vi...
I have one requirement, i'm sending one Notification at the first stage. if we didn't get any response we are sending second Notification.Know the requirement is I need to attach the First triggered Notification to second email. And all these notific...
i want to make the Assigned to Field Read only while creating a new interaction.While creating a new interaction, the assigned to field is auto populated with the agent name who is working on it.I spotted a Client Script which is responsible for auto...
