Hi All,I would like to implement a logic in Flow Designer where, upon submitting a request, a specific variable is dynamically updated based on the location of the user (i.e., the value of u_requested_for.location). This updated value should then be ...
Hi experts: I am writing script in UI Action client script. I want the URL domain in my script. I have tried "window.location.host", but browser displayed "Cannot read property 'location' of null". However, if I enter "window.location.host" in browse...
I need to trigger a notification when a customer comments in a RITM particularly one that is pending approval. Ideally it should send the notification to the 'Assigned to' however we do not use 'assigned to' or 'assignment group' at the RITM level,...
Hi All, I want to update the “Relevant for You” widget. Right now it shows Top Rated and Most Viewed articles, but I also want to show Featured articles. 1. Featured articles should appear first. 2. If there are no Featured articles, or if only one F...
Hi, I want proven optics in ServiceNow. Can someone please where I find the learning videos. Thanks
Hi All, I am trying to create data source where I am trying to use JSON file but while try to load test load 20 records getting error --com.glide.db.impex.datasource.DataSourceException: org.jaxen.XPathSyntaxException: Unexpected '' kindly let me kno...
Hi everyone,I'm currently working on integrating a Webex bot with ServiceNow. While I found some documentation from Webex that helped me get started, I noticed that most examples and use cases focus on creating incidents, tasks, or requests.I’m wonde...
I need to prevent user's to be disable the system notification setting. As there is no attribute in system which will stores the value after enabling/disabling the option. Please kindly help with solution.
Im stuck and trying to remember where to make this change. We recently changed some of our logos, and need to replace them in our outbound emails. In the approval email it looks like this When I look at the template (all>email>notifications) I don't ...
Hello Experts, I have requirement to see all the loop iterations in the workflow executions but it is showing only the first and last when i check the flow executions. I have tried out the below but not working.Go to Process Automation > Flow Adminis...
Recently, our CMDB update forms started acting strangely; worked for years, but problems perhaps after recent upgrade. Anyways... When our DBAs are creating/updating their CIs in the CMDB, for reasons unknown recently, the DATABASE INSTANCE reference...
Hi All, we have Now Assist for viatual agent enabled.We want to track some KPIS through it. We see two dashboard providing us some numbers but both are showing diff numb ers for the same feature.Any help on distinction and how to use the dhasboard w...
Hi,I have a scoped application where in one of the tables (say Table 1) I have a choice field that must obtain the values of another choice field from another table - Table 2 (defined in the same scope). However, I do not see Table 2 as an option in ...
Hi all, I want to prevent each users from disabling 'System Notifications' so that user always receive notifications.Is there any System Propeties to hide this option? or each user's attribute is stored at table and I can create Business rule? Indiv...
