Need Help Hiding Export Button in UI Builder Workspace
Hi Team,I need to hide the Export button from the List Actions section in UI Builder Workspace. Could anyone please guide me on how to achieve this?Any suggestions or steps would be appreciated.
Forum Posts
How to enable the 'Open yearly certifications for business applications' widget in EA Workspace
In the Enterprise Architecture Workspace, we've been given a requirement of adding an OOTB widget/APM EA Configuration called 'Open yearly certifications for business applications' However, what we've noticed that this no longer appears in the 'APM E...
Replacing Java with PowerShell on MID Server Script Include
Hello Experts, I'm currently trying to convert a MID Server Script include from using Java packages to use PowerShell. The problem is, I don't really know what I'm doing . The MID Server Script include sends a javascript probe, and withing that probe...
Resolved! GlideAjax in Catalog clien script don't work with non-admin user
I created a catalog client script onLoad that call a script include using GlideAjax but on portal when i open the item, with admin the ajax call work, with other user (without role) don't work. I inserted some log on script include and with no-admin ...
NLU detects Japanese topic in Virtual Agent but Contextual Search fails to retrieve KB articles
Hi everyone,I'm working on a Japanese-language Virtual Agent implementation. I've trained an NLU model in Japanese, and it successfully identifies the correct topic based on user input.However, when using Contextual Search to retrieve related Knowled...
Resolved! Flow Designer Copy Attachment not working
Building a flow in flow designer, and the last steps are to create a knowledge article using the information contained in the problem_task recordconfirm Knowledge article existscopy the attachment from the problem_task record to this newly created kn...
Resolved! Workspace and Views
Interesting thing:On the old platform you can use a view to display different fields in a form and/or listUntil now I believed: on workspace: you only have the workspace view (as defined in the page properties sys_ux_page_property) Now I figured: you...
Resolved! Hide Customer Information Tab in CSM configurable Workspace
Hello Experts, I am trying to hide the customer information tab in CSM configurable workspace. What I have tried so far. UI Policy- related list action isn't there. Any help would be appreciated.
ServiceNow - Slack Integration: Post Messages over Slack channel
Hi Everyone! Let's understand how we can integrate ServiceNow with Slack using existing Slack Webhooks spoke and post messages over Slack channel. SpoilerNOTE: Sharing this for absolute beginners who have little/No knowledge on Integrations. Experien...
Resolved! Account table is not available for selection in special handling notes
Hi all , While special handling notes creation process , a specific user (CSM Agent with Special Handling Notes permission) cannot see the account table in the table name list .When he selects type conditional and look to select account in 'Table nam...
Unable to process Events for Kanban board swimlane
Hello! I continue to play, with little success, with the Kanban component in UI Builder. Has anyone else got experience of it? I've worked through this tutorial :https://www.servicenow.com/community/next-experience-articles/kanban-board-component-par...
Resolved! Is there any idea to set a Choice in a Dictionary Entry and have multiple Dependent Values?
Hello, Everyone. Is there any idea to set a Choice in a Table Dictionary Entry and have multiple Dependent Values?I want to adjust the Choice items so that the options are shown/hidden.Unfortunately, OTB only allows you to set one dependent value,so ...
Resolved! Request IRM Plugin Activation for Personal Developer Instance
Hello ServiceNow Community and Moderators,I am requesting activation of the Integrated Risk Management (IRM) plugin for my Personal Developer Instance.Instance Details:- Instance URL: https://dev183567.service-now.com- Instance ID: dev183567- Current...
Now Assist Enhanced Chat labs?
Hi everyone, I'm trying to test out the enhanced chat capability with Now Assist. I know they don't offer this inside a PDI so I was looking for a lab that may have it enabled. Any idea which learning labs have this turned on for testing? I've che...
Emergency bypass of CAB for urgent developer deployments — recommended Change policy design?
Hi allI’m looking for guidance on designing Change policies in ServiceNow that allow developers to bypass the standard CAB for urgent/critical deployments (e.g., Sev1 incidents, security patches) while maintaining governance and audit trailsHow do yo...