Hi All, I have created an UI Action on Case form to create a Incident with all the information available on Case. As "Service Offering" is not available on Case I have created a dialog box using UI Page and GlideModal asking for service offering. But...
Hello everyone, We have a web application, that is being integrated with ServiceNow viaSystem OAuth->Application Registry->Create an OAuth API endpoint for external clients link. We are using Client ID and Client Secret from a client created this way...
Hi Team, I need to remove this button in widget in kb portal. I have cloned the OOB widget and try to comment HTML code but its not working. can you help me where im missing.
Hi I want to know how the helpful percentage on article on the view article is calculated. I did check multiple widgets and ui pages but the formula mentioned is not matching the percentage displayed and for some of them the percentage is not displa...
Hi,I have a scenario, where in I have saved a new notification contact via form which subsequently gets saved in the 'file share' table, but when i try to reuse the same file, it is taking the notification contact from the 'user' table. I will share ...
The below onChange client script on "Assignment group" field will set the "Assigned to" field to the "Assignment group manager" and this is happening on only in native view, not in HR agent workspace.function onChange(control, oldValue, newValue, isL...
I have created one workflow activity using custom powershell command but getting error like below"errorMessages: PowerShell script execution failed. Script returned status 1 using account user" I have used same mid server account for create and updat...
DescriptionI’m trying to make the “open record” icon ('i') appear on read‑only catalog item variables in the EAM Workspace (Next Experience UI) for Requested Items (RITMs), but it only shows up in the classic UI—not the new EAM Workspace.What I’ve tr...
Hi, I've updated my post with screenshots to provide more details I've created a flow that runs on an approver table when a record is created or updated. If the approver field changes it checks if the approver is in the approver group and if not, add...
Data fetching exception. Contact your system administrator to verify permission in custom workspace.I already have admin rights, so I'm unsure why this is happening. Has anyone encountered a similar issue or know what might be causing it?
Hello Community, We are currently experiencing an issue with HR Lifecycle Cases. The case history shows the state changing from "Rescind" to "Rescind In Progress," but the form itself still displays "Rescind In Progress." (Please attach the screensho...
We do not have SCCM for all of our departments but only have Intune available. Has anyone been successful getting the publisher field populated in the software tables with an Intune integration?
Hi,I am getting the following error- "Service Interruption: This instance is unavailable" when I try to login in to my instance Service Interruption: This instance is unavailable. my instatnce id is " https://dev342456.service-now.com please solve ...
One of our locations, the amount of spaces available is an issue. People are forced to reserve a desk to sit at. They can only reserve to +30 days from today and not further.People are complaining that "some people" are staying up until midnight to r...
We have a DL in our ServiceNow instance and when an email is sent to the DL's email id. it has to generate an Incident. how can we achieve this?
