Hi All, I have a requirement to display the values in drop down field: "CIs Assigned" based on the filed value of "Caller" In detail, If Caller is "Zackary Mockus" the CIs assigned to him should be display under drop down field: "CIs Assigned" ...
Hi,I just sent a question to support but maybe someone will have some sound informations regarding web services timeouts. what is the exact difference between SOAPMessageV2 - setHttpTimeout(Number timeoutMs) and SOAPResponseV2 - waitForResponse(Numbe...
All, I've followed this article: Creating a Simple Reminder Email - ServiceNow Wiki and created a new Event called change.reminder so that I can trigger an email to remind people when their Change Request 'Planned End Date' has passed. This is worki...
Hi I was trying to translate Icon Link "Knowledge Base" in some different language, I tried it through Translated Name Text Fields but still it is not working.Attached ScreenshotPlease Assist on this.
We are trying to create an incident via workflow, We have tried using the run script This is one of the scripts we have tried via the run script activity: (we found this via the community) var gr = new GlideRecord('incident'); gr.initialize(); gr.sho...
I need to create an Advanced Reference Qualifier. I have service catalog item that asks to select which user is requesting this item (requester field). Once that user is selected, they must select their computer (from cmdb_ci_computer). I want to use...
Hi All, I've searched the forums and found that others are using a Script include to achieve what i'm trying to accomplish; which is create a field that references the "sys_attachment" table, but limits attachments attached to that record. If need...
I'm trying to export data that is stored in a table to the Mid Server. I hoping to push a csv file to the Mid Server. Has anyone done this before?
Hi All, I am just looking at the incident sin my personal developer instance. And i found little strange or i dont how it works with opened by field. Before executing the below steps. Login as system administrator and please add the Opened By field...
Hi We currently have a scheduled task which is triggered every week to check cert expiries. We also have a scheduled report which emails the current certs which are due to expire. I was wondering wether there was a way to get the scheduled report to ...
Hello everyone!!I have a 'Load Incident' reference field on 'Incident' table that references 'Load Incidents' (custom) table, which has other information in addition to a reference to 'Incident' table. I want the 'Load Incident' reference field to be...
hi all, I've got an onSubmit catalog client script that is meant to prevent the submission of a catalog item if there is no attachment already attached to the form. I'm using a script I've used before, in the other cases it works fine. However in t...
Need to validate the records from the Excel file before submitting the request. I have an Widget Excel file import, when ever an Excel file with the Asset data is attached it should check whether the Asset is there in alm_Asset table by using the ass...
I know my question has been asked before by at least one other person, but without resolution as far as i can tell. So.. I wanted to ask the question again. When an Incident is submitted with a caller value, the system will send the 'Incident opened...
I have an intake form with a List Collector variable (Variable: list_role) on it which references a table (Table: u_role). I have another table (Table: u_approvers1) that has a reference to the same table. Within this item's workflow, I need to be ab...
