Is there any documentation on the Neebula Discovery Language? I have been unable to find any thus far, it would be nice, just like any other "programming" language to have a guide that shows all the available "methods" and "parameters". I use tho...
Hi All, How can we edit / remove an XML node from an XML Document in Server side. One of our application has a logic to set the data at once place and the data can be altered based on the case at another place. We are using a scoped application:For e...
Hello Team, I want to hide the "Justification" field when the "Requested for" field is empty. But this is widget how to do this??
tl;dr I need to take a PDF file attached by a user and programmatically add a page to it that contains information from ServiceNow. I'm setting up a system to allow users to submit invoices through ServiceNow. The invoices will go through a review an...
I have a Related list called Affected CI under a Form. The requirement is that when the number of Affected CI > 3 the field on parent form Change type should be set to Complex else if it is less then change type is Standard . I wrote a Business rule ...
Dear all, I have define a Record producer which is mapped to task table I am struggling for days now in order to be able to set the default value of my record producer based on below capture : Any idea how should I set my Assigned to default value w...
After I set the active field of 'Hide Attachment Link when closed' to false, I can see attachment icon when state is closed in incident record when I login in with administrator but this icon is still hidden in some other user's UI like picture sho...
Is there a way that I can set a default value or auto-populate a value into snRecordPicker widget in service-portal page, only if the table has only one record in it (if getRowCount is 1). Looking for some good suggestions. Thanks, Ashwath
Hi guys,I have followed the workaround in the article in HI below...ServiceNow KB: In Service Portal, the Variable Editor widget does not work with sc_task records and does not load client… I have then cloned the sp-variable-editor and embed it to t...
Hello All, a simple scripting question.I am using email methode ' addAddress(String type, String address, String displayname) - type can be "cc" or "bcc" ' in my email script with the help of this method I am able to send "CC" OR "BCC" but I want to ...
Hi allI've been working on the widget profile in the SP, and I have noticed some fields are read only and some are not. I would like to make them all read only but cannot tell what is driving the read only vs not? It looks like my custom fields are t...
I have a Notification record on the incident table: I want to script the recipient list "Who will receive". How can I script the recipient list?
Hi, I have a customer requirement regarding CTI Integration. Instead of using the default behavior with the CTI Processing Business Rule, I would like to create a (Service Desk) Call on the new_call table. There are a few posts mentionning the creati...
can we use both condition and check the logged in users role in the advanced view rules ? as we cannot use the current element in the view rules how do we check condition (where open RITM is from software catalog ) and logged in user has itil role t...
Does anyone know how to update the existing KB Most Viewed Articles widget's code to pull from multiple knowledge bases? Using Jakarta. (function() { data.articles = []; options.title = options.title || gs.getMessage("Most Viewed Articles"); var z...
