I am trying to get email address from user table using client script on my custom form. I created a reference field from the user but when I try to get the value I get the sys_id.
Been working with the default Service Portal for a while now in our Dev instance and wanted to create a new portal for a different Business Unit in our company. Created it just fine, but in the Branding Editor, half the options are not available. ...
I'm working on a deployment for a client that wants to use the anonymous Live Chat functionality from the Consumer Service Portal. Platform is Jakarta patch 5. The issue I'm running into is that users that aren't logged in through the portal aren't s...
So after trial and error and some help from service now we are now able to successfully retrieve attachments from service now via SOAP Web Service. The basic idea is the following: attachments are stored in sys_attachment_doc table in 4k chunks, the ...
how to limit the access of service portal widget?I want the only user with ITIL role can see the "Community" section. I can do this easily on Kingston because Kingston has the "Role" field to control the access. But I don't know how to do it on Istan...
Hello all,I'm preparing to update our SNOW instances with updated x509 certificates for the first time (please bear with me).From what I have read it looks like I need to simply create a new x509 certificate record in SNOW with the new certificate.Qu...
Hi Guys,Does anyone known how to change the catalog item name dynamically (real time) while multiple customer is requesting for it.for example :Catalog Item name (shared across multiple customer) : Change of seat locationCustomer specific nameCusto...
When I search for the keyword 'I170911_009', it comes out empty.When I search for the same value in the column directly, it returns a record (as expected).So how do I modify the keywords to search through the vendor_ticket column? I need this for whe...
function ($scope){ $scope.bcc_deptAdminPanel = function(val) { var mwW = window.innerWidth; var mwH = window.innerHeight; var dialog = new GlideDialogWindow('bcp_choose_bcc_to_edit'); ...
Hi Everyone,I want to display messages generated by a business rule in the import log.I check the correlation of fields with business rules. If an error occurs, a message is displayed. This error may also occur when running the import set. I want to ...
Disclaimer: I'm fairly new to ServiceNow and have limited knowledge in scripting, so please excuse my rookie status.For our Change Request, we would like for 50% or more of the CAB members to approve before the task is marked approved. Currently, the...
Good morning!I have two widget instances (say A, and B) on a page that are using the same Data Table widget, with different instance options to pull data from different table sources.When a record is clicked in widget instance A, I would like to pass...
Hi Everyone,I have a requirement of populating the data from one servicenow CMDB to the staging table of another servicenow CMDB whenever a new record is created or record is updated.The staging table of another CMDB has two custom fields based on wh...
Hi,I am creating a list with all the elements of a g_form with elements method (i need the list to iterate through all the elements of the g_form)However, when I try to get the value of every element, (for example g_form.elements[2]) I always get '...
I have a requirement in which, I select a list of employees (employee table extends sys_user), and click on a UI Action Email. On click it opens up the email client. Now I need the To field in the template populated with the emails of the employees I...
