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Increase the length of the text for a checkbox

How can I increase the length of the text for a checkbox?I reviewed an article in the community that talked about increasing the length of the dictionary entry, but that didn't do anything unless I am missing something.Thanks,Karen

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Cupcake by Mega Guru
  • 2025 Views
  • 6 replies
  • 1 helpfuls

Using STARTSWITH operator in Business Rule scripting

Hi, i have the below script written for after insert business rule. The if condition checks are not working as expected.if(current.u_message, 'STARTSWITH', "The filesystem \"/var\"   is full"){gs.addInfoMessage("file system");grInc.setValue("assignme...

akalya by Kilo Explorer
  • 13127 Views
  • 3 replies
  • 3 helpfuls

Resolved! Hide button with onChange Client Script?

I have the below script that is currently not working. I need to hide the "Complete Task" button if the state changes to any of the following. "-940", "-941", "-942", "-943". Can someone help me correct this script?function onChange(){       //If the...

Resolved! Issue with Edit Button in a related list

Hi all,we have an issue with the Edit Button in a Related List.First of all, I have to describe you the situation as it is.We have two custom tables, table Component and table Blueprint. In the form of the Component we have a List Field with the blue...

gabrielon by Kilo Contributor
  • 2893 Views
  • 5 replies
  • 1 helpfuls

Resolved! Scoped Application - Access to Configure Choices

I've created a new scoped app for our finance team that seems to be working as intended however it's still in UAT.One problem I can't solve and have been investigating for a while is that a user who has administrative rights to the application throug...

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amacqueen by Mega Guru
  • 2949 Views
  • 3 replies
  • 0 helpfuls

Best practice for inbound emails - how do you do it?

Hello everyone,I would like to hear how do you deal with reply emails in your instance. As you know, there is an issue with pointing the system to the correct record. A Good example would be :1. I send email, to ServiceNow mailbox, but several other ...

JK1 by Giga Expert
  • 3126 Views
  • 8 replies
  • 3 helpfuls

Using \$cookies with Service Portal Widgets

I have created a Service Portal Widget that I use to lookup an item. I then set this to a cookie in AngularJS using$cookies.put('mycookie', 'myvalue');I am hoping to use this cookie in various other widgets during a session on the Service Portal.The ...

krr by Mega Guru
  • 3065 Views
  • 1 replies
  • 1 helpfuls

Resolved! Make Variables editable on RITM form

I am using g_form.setVariablesReadOnly(true) to make the variables Read-Only. But I have a requirement to make the variables editable on RITM form at a certain stage.Using a client script to set those variables editable doesn't seem to work. How do ...

mayank93 by Kilo Contributor
  • 5020 Views
  • 6 replies
  • 4 helpfuls

Resolved! Making some fields read-only on RITM form

Hi,I am currently working on the Service Catalog application.In that, I have created a Catalog Item named "General Request" which creates a Request when ordered. Along with a request, RITM will also be created with variables from catalog item. When R...

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prudhvig by Tera Expert
  • 2986 Views
  • 4 replies
  • 2 helpfuls

Resolved! Angular <select>

When the page first loads:The options are there and everything works fine, but why does the dropdown show a blank value on startup?

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xiaix by Tera Guru
  • 1655 Views
  • 1 replies
  • 0 helpfuls