Hi All,I have a requirement where i need to check whether the checkbox variables available on the form are checked or not. Based on that value, i will be doing some calculation at the backend and display the final value in a field on the form. I have...
Hi all,I want to calculate the total hours in a month by any user individually from Time card table.Can some one help me in that.Regards,Avinash Balli
Normally transform map doesn't update the target field with Null or empty value when the source field is empty or Null. I can use "source script" for Updating the target with Null when the source is Null. However I wonder whether there a simple prope...
Hi ServiceNow Gurus!I have a catalog client script that runs "On Change". This script gets the value from "Field A" in the CMDB table and is displayed on the "Field AA" in the Service Catalog form.What I want to achieve is to populate multiple fields...
Hi Guys, In the below UI page, 1. I want a function wherein, if shared check box is enabled, Assigned to reference field should be cleared. I tried with the below client script, the value of assigned to field is changi...
So I am trying to figure out how to possibly create a test in ATF that will allow me to either press the "New" button or click a hyperlink inside of an ATF test.I realize these will either open/navigate me to a new form/page. But I want to (at the ba...
Hi Community, I added a handful of Search Sources to my service portal, however I can't seem to get my last one (order 400, Documentation) to work. The other 3 work seamlessly, KB and SC are clones from the OOTB that I edited slightly while Cases ref...
I used the following commands on default value to calculate the number of days subtracting current date to due date but didn't work. Any comment or advise is greatly appreciated.javascript:calendar_duration = GlideDateTime.subtract(due_date.getDispla...
We've recently added a new State value to the Catalog Task table.Label: On HoldValue: -5When selecting this choice, a new field should be shown via UI Policy, On hold reason [u_on_hold_reason]This worked in our non-production instances, but once push...
I have two custom tables, table a and table b. Once a record is updated on table a I want to move the record to table b and delete it from table a. I should note that this is being run from a business rule. My approach://first gather all of the data ...
I have a list field type (u_year) inside table sn_compliance_policy_statement. My choices in that list field are years, such as 2016, 2017, 2018, etc. I am trying to query all records with the active field set to true and then set the value of the u_...
Hi ,I had requirement : To reopen the request and a new ritm should be created and new task created.So I did ui action Reopen. It is reopen request and creating ritm but the workflow is not attched to new ritm. Can any one help me how to attach same ...
I have two date fields (not date/time) on a form that are used for the start and end of an event.I created a onLoad client script that calculates the difference between the start and end dates to return the number of days. Additional fields will ap...
when i am Create An Incident as any user ITIL/userobserve that once incident created with all mandatory fields click on Tab Task SLAs when i observe that Task SLA tab is empty.expected:On Task SLAs tab, SLAs should be visible to the user.
