Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

To Create hyperlink in Client scripts, showFieldMsg

Hi All,I'm trying to create a link in onChange Client script. Any Help will be Appreciated.This is the actual link : https://instance_name.service-now.com/ess/form.do?sysparm_document_key=sc_cat_item,6b25d2b90c9a3d008febd07b4e7cce07And Trying the bel...

Resolved! Business Rule : Set currency value on insert

Hi All,   How can i set a value on a currency field on insert.? I know this type of field is based on decimals. I just don't know how to get around it. Table : alm_asset Field : cost Type : currency Format :   USD;1040

jay_t by Kilo Explorer
  • 4208 Views
  • 2 replies
  • 1 helpfuls

Resolved! "Undefined" appearing in table from Notification Script

I'm using the following code to list approvers in a notification email so that users can know who their request is waiting on. However I keep getting "undefined" displaying right under "Email" in the same header box of the table. I feel like this is ...

find_real_file.png
wade88761 by Kilo Contributor
  • 2580 Views
  • 4 replies
  • 0 helpfuls

Resolved! Get sys_id from current user using REST API Services

Hi, Im using Authorization code grant flow (OAuth 2) to authenticate users and get them access to Service Now RESTful APIs. My question is, how do i get the user sys_id (similar to  var currentUser = gs.getUser(); gs.info(currentUser.getID());) using...

markwinap by Giga Contributor
  • 5964 Views
  • 6 replies
  • 4 helpfuls

Why can't a user create a knowledge article

I have a user that cannot create a knowledge article. They continue to get the following error message. I went to Knowledge Bases and added the Can Contribute and then added the group that they were in but that is not resolving the issue.  

find_real_file.png
Cupcake by Mega Guru
  • 2976 Views
  • 6 replies
  • 3 helpfuls

Resolved! How do I clone the default Service Portal design?

Hi, I am new to Service Portal and would need to deliver a simple landing page for a custom application by end of this week. I do not have experience with Angular or Bootstrap but I know HTML and CSS. I am hoping that I could clone the default page o...

SLA pause on holidays

Hi All, Could you please suggest me how to pause(entire procedure) the SLA clock on holidays ?

josmad by Tera Contributor
  • 2049 Views
  • 1 replies
  • 2 helpfuls

Downloading attachments from REST API GET..

Hi, I am trying to download a file using scripted REST API for GET.   I have gone through Tutorial: Uploading and Downloading Attachments through REST with Fuji (no Attachment API) ,but didnt quite understand it. according to this Attachment API - GE...

How to exclude weekends from selected days

i have date/time field alredy some functionality is running simply i am ordering one item i want to delivery the item within 10 days (today+10days) i am getting 05/03/2017..it is working fine..here i want to exclude the weekends and my delivery date ...

rakhi1234 by Kilo Contributor
  • 8631 Views
  • 6 replies
  • 4 helpfuls