Hi,I initiate a workflow by having a scheduled job running as a user named 'uCMDB_Integration'.In the workflow I have 2 scripts where I split the transformation of 10 import sets (5 transformations started in each script): Both are run as the user '...
We are doing a rest integration with one of our partners who is also using ServiceNow. We sometimes need to exchange non-customer visible notes (work notes) if they need us to do something. However for the most part they would not want to transmit ...
I have Category, Type and Item based on these values i am getting approving manager. for getting approving manager i had custom table with same field names. Approving Manager(Ex:Alex,Pradeep,Sharma). by Glide Record on Custom table in onChange() cli...
I have created a record producer and it shows up and creates records properly. The problem is that by default, on submission it redirects to the service catalog. I would like it to create the record and then stay on the same page with the form cleare...
Hi Team, We have a requirement where inside the HR Portal we want to be able to show a widget of the 'latest articles'. The 'Latest' timeframe should ideally be configurable, but for starters we're going with 'within the last month'. Has anyone done...
I am currently working on a project in ServiceNow that requires me to configure around 500 descendants of the Configuration Item table by adding multiple form sections to the CI's with around 10-20 fields in each of these form sections. I currently ...
Hi All, I have a requirement to display the values in drop down field: "CIs Assigned" based on the filed value of "Caller" In detail, If Caller is "Zackary Mockus" the CIs assigned to him should be display under drop down field: "CIs Assigned" ...
Hi,I just sent a question to support but maybe someone will have some sound informations regarding web services timeouts. what is the exact difference between SOAPMessageV2 - setHttpTimeout(Number timeoutMs) and SOAPResponseV2 - waitForResponse(Numbe...
All, I've followed this article: Creating a Simple Reminder Email - ServiceNow Wiki and created a new Event called change.reminder so that I can trigger an email to remind people when their Change Request 'Planned End Date' has passed. This is worki...
Hi I was trying to translate Icon Link "Knowledge Base" in some different language, I tried it through Translated Name Text Fields but still it is not working.Attached ScreenshotPlease Assist on this.
We are trying to create an incident via workflow, We have tried using the run script This is one of the scripts we have tried via the run script activity: (we found this via the community) var gr = new GlideRecord('incident'); gr.initialize(); gr.sho...
I need to create an Advanced Reference Qualifier. I have service catalog item that asks to select which user is requesting this item (requester field). Once that user is selected, they must select their computer (from cmdb_ci_computer). I want to use...
Hi All, I've searched the forums and found that others are using a Script include to achieve what i'm trying to accomplish; which is create a field that references the "sys_attachment" table, but limits attachments attached to that record. If need...
I'm trying to export data that is stored in a table to the Mid Server. I hoping to push a csv file to the Mid Server. Has anyone done this before?
Hi All, I am just looking at the incident sin my personal developer instance. And i found little strange or i dont how it works with opened by field. Before executing the below steps. Login as system administrator and please add the Opened By field...
