I'm in the process of refactoring our CTI processing for Istanbul per HI KB0620953 "Ensure a working CTI Integration in preparation for an Istanbul upgrade". The big change is that any inserts, updates or deletes must be performed from a non-client c...
Hi,I need steps to tutorial/videos to create API ( using webservice import set) .Thanks in advance
Hello experts,I am trying to integrate with 3rd party tool (cloudplus) , i am using post method to create the test incident ticket, I am getting Error status 500 (Invalid query).but when i use same url from postman i get successful response (200).wha...
Hi,Can we disable submit button on any form ?if yes will this process be same if I want to hide any other button like ''New'' etc ?Kindly let me know all the possible ways to do this.Thanks in advance
Hello Everyone,We have a requirement where i need to hide some fields from Customized table since we do not Active checkbox option i think i need to write some script to hide the fields.Can anyone please help me out how to achieve this ?List of fie...
Hi All,I want to remove default --None-- value in subcategory. could any body help on this Please?.I have duplicate nones, one is record produce(I have created) and other one is default value. Thanks,Pavan
Hi Team,I am trying to call AWS API endpoint URL from servicenow outbound rest message and the url is publicly accessible if i hit the URL in browser and in postman(3 rd party rest api tools)we are getting response but when i trigger it from servic...
Hi folks,Hoping you could help with a keywords field search question in database view. I've got database view based on Finance table with text index enabled, In the listview search of the database view (u_finance_external) the Keywords search d...
Have a record that has an HTML field where a table was entered using the html table editor along with a URL, numbering and bold formatting. After save record, need to export to legible pdf format. When attempted to export to PDF (portrait) using...
Hi All,I have a requirement to search for callers based on a unique number, this is a custom field I've added to the sys_user table as type Integer called u_id.I've configured the attributes on the Caller field on the Incident form to ref_contributio...
Hi ,we are using resolve notification for a survey also. I put the survey link in resolving notification but not working how can I put survey link in resolving notification
I have to delete record that is selected in catalog form. so i have written code below in runscript activity in workflow. the record is not deleting from table only few times it is deleting. can anyone help me on this. thanksscriptvar gr = new GlideR...
I have two screenshots below.In screenshot 1, the related lists 'Attachments' & 'Escalations' 'were simply added to the form's view (not in any section). It displays 'New' button & also the count of number of records & some other useful List features...
I am trying to consume SOAP endpoint provided from SAP system, When testing the connectivity I get below error -javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Certificates does not conform to algorithm constraintsAs p...
How do I create a new button similar to what's shown in the attached image? We had a professional services company come in and do a bunch of custom stuff, and I'm still learning the system. In addition to the Close Complete and Close Incomplete, ...
