Hi all, I am using a client script to add a button next to one of the fields in a form I created and on click on the button, I would like to add a new entry to a journal field for the table behind the form (name "u_activity_history"). The button is a...
Hi, I am developing an integration wherein I need to import data from a CSV file at a local host location: https://123.456.78.90:4321 Apart from the link, what I have is username and password for the link. My question is: Is it possible to import da...
Recently we've been having issues relating to GlideRecord use in scripts. We send out notifications to end-users who then reply to these with certain values, which we use to trigger related inbound actions, business rules, etc. in the system, often ...
Hello, I have an HTML field that contains some <select> boxes in it that we are deploying through the Service Portal. Getting these select boxes to save their selections is turning into a nightmare, and I don't understand why. I was able to get this ...
Hello all, We have a requirement for our users to receive any attachments in an email notification once the ticket is closed. I know that in email notifications there is a way to select "Include attachments", but this only includes attachments that ...
Hello, I am building a custom application in the Service Portal using pages and widgets. The main menu must only show certain items based on the logged in user's role. I was able to set the 'condition' on *most* of the main menu items by going to: Se...
Is it possible to calculate negative values for a total price field?Idea is adding customer cost plus company cost, which can sometimes be a negative that totals out in a field below. When I have a -20 for customer and -30 for company I want the tota...
I'm creating a finance application within SN, and I'm having trouble adding currency fields together and getting them to return a value into another currency field.I haven't had too much luck in figuring out why my code doesn't work; my researched sh...
Hello Experts! I am trying to get a row count from a related list and populate a field on the form. Is this possible? For example: I need to get a total count of Catalog Items (32 in this case) in the below screen shot of the 'sc_cat_item_category' ...
Hi SNC,I realized some time ago that the annotations that we add to form fields do not appear on Service Portal's Form Widget.How can I work around this problem? Or better, how can I add an "annotation-like" title for example to a specific field on S...
Hi All, could some one help me on instructions of below screenshot , where it will be in task I dont see any field with instructions. Regards, Roopa
Hi Guys, We are troubling with one issue using transform map. Briefly, We are getting the data form database view by using transform maps we are insert into user table.So we gave Coalesce to one unique field, still we are getting duplicate records in...
I am trying to poll servicenow incident records every day to our local database for some analytics purpose. I am using REST API calls like this "https://*******.service-now.com/api/now/table/incident?sysparm_query=sys_updated_on>=javascript:gs.dateGe...
Hello everyone,We are about to get PROD cloned down to TEST in preparation for the upgrade from Fuji to Helsinki and while we were checking the upgrade history in TEST we noticed that under System Diagnostics/Upgrade history there are no records for ...
Hi All, When I tried to connect LDAP server its show error . Error came - "ldaps://999.90.947.24:342 Connection timed out, failed to connect to serverVerify server address and port are correct and accessible" When checked in log its shows below err...
