Hello Folks,I am trying to set a timezone in a script but it is not working fine. I am checking below code in the background scripts. No idea, what I am missing:var gr=new GlideRecord("sn_customerservice_case_staging");gr.addQuery('u_case','f4235c63d...
As per the customer requirement, i need to create 2 custom fields(Test1, test2) on groups form each referring to group table .While selecting assignment group, under test1, test2 should be visible then under test 2, groups list should be visible in a...
Hello,I have a requirement to report Security relevant events. I have checked the transaction log, the event log and the system log. I am unable to find events/logs for these items:Elevating privileges (security admin)Adding a role to a user(specific...
Hi Guys,In our service portal we are trying to dynamically show a different widget based on a click event.We loaded an 'sp-widget' DOM object in a 'container' widget:<div id="tabcontainer"> <sp-widget widget="data.currentWidget"></sp-widget></d...
Domain separation is working unusually with Business rules. I am adding sys_domain fields to business rules and assigning domains. But here the error is even an user of global domain is not able to see business rules made in other domain but as per t...
So one of my project managers was surfing around the system and noticed that in email logs (sys_email) that some of the entries are showing the email body text in the body text column and some are not, all do show the HTML in the body column. I can n...
I have two custom Tables (u_training_class) & (u_attendee). Attendee is a Related List on the Training Class table. I have a reference field (to sys_user) (u_trainer) on Training Class table where the Trainer will add their name.I have a referenc...
I can easily create a report from the Stories table that pulls in the Parent Enhancement. However, when looking at Enhancements, I find it cumbersome to see the Stories associated with it because the Story isn't contained in the Enhancement table. ...
Hello,I am trying to build an application that collect a report from another application,create an incident and attach to it. I wrote this application in Python. When ever i tried to to attach a file using ecc_queue i am getting an error as below.Res...
We are in the process of upgrading to Helsinki Patch 8 from Geneva Patch 8.We have a JDBC connection to Netcool that currently uses the com.sybase.jdbc3.jdbc.SybDriver. In Helsinki when you click on Test Connection we receive the following error (thi...
Please help me to create an alert with the url in it..
Hi Experts,As i'm moving out of my current company i would like to export all the code which i have developed in the current instance.Can someone guide me the best way to maintain my code for future use.As of now i either save them to a note++ in my ...
I wanted to know if it is possible to make a list collector RO or lock it after a specific value is selected.So if someone selects the N/A value, I don't want them to be able to select anything else, but if they change their minds and they un-select ...
I have a table: u_wfh_equipment_order_listOn that table, I have a true/false field: u_sent_to_end_userThe field is dictionary set to read-only, and, this ACL to only allow admins to alter:Here's the rub though... on the form, I have a UI Action:Wil...
Hello all,This Community is huge and I'm a bit lost but in my Company we work with servicenow and we are a resolver team.We receive many tickets daily and someone have to be taking care and assigning the tickets to someone. Does anybody knows if Serv...
