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Resolved! Transform Map Questions

I am trying to set-up a transform map to do the following.   I have a file of Employee Numbers.   Based on that file, I would like to update a custom True/False field we added to the User (sys_User) table.   The transform map coalesces on the Employe...

jmiskey by Kilo Sage
  • 2797 Views
  • 5 replies
  • 0 helpfuls

Coalesce field not indexed

Hi,I am getting a pop up while I add coalesce to a field in transform map saying "Coalesce field not indexed".   I understand that it creates perfomrance issues, but I would like to know if this has any impact on the target field?

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Chinthuja2 by Giga Contributor
  • 6039 Views
  • 4 replies
  • 5 helpfuls

Outbound REST with NTLM Authentication

Hello,I'm trying to connect using an Outbound REST message to an internal web service that uses NTLM authentication.   I haven't been able to get past the authentication piece because it appears ServiceNow doesn't support NTLM.   Has anyone had succe...

amkatulak by Giga Expert
  • 3158 Views
  • 7 replies
  • 1 helpfuls

how to update the User Name by using User ID through Data load?

how to update the User Name by using User ID through Data load?Hi ,     Please suggest me on the below request:I'm loading data through Data Source(Import set table)I'm passing value as User ID to   User field -, but in form i want to show the User N...

sowmyab by Giga Contributor
  • 4380 Views
  • 5 replies
  • 0 helpfuls

Resolved! Handle multiple set of approvals

We have a scenario to handle multiple set of approvals on a RITM.From a catalog form we are dynamically allowing user to a add a row with 3 columnsColumn 1: Business Service (reference field)Column 2: DatasetColumn 3: Access Level (3 radio buttons: R...

ravin by Giga Contributor
  • 4683 Views
  • 5 replies
  • 0 helpfuls

Resolved! GlideRecord setCategory - does anyone know?

Hi allI've seen the setCategory method being used in few places in ServiceNow scripts, but never figured out what it does.For example,   <g2:evaluate var="jvar_inc">       var inc = new GlideRecord('incident');       inc.addActiveQuery();       inc.a...

Resolved! Dictionary override on change forms (change a field label)

I'm trying to change a field label on the change form. Assigned to needs to be changed to 'change owner' . What I did was to create a new dictionary override and selected ' override display value' , but I'm not sure , where I need to change the label...

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sonita by Giga Guru
  • 4262 Views
  • 2 replies
  • 4 helpfuls

Can we get values from journal Field.

HI,I need to restore two field values after a step operation.Please advice me to get the two field values either from journal field ( Here comments in activity log ) or any other best way to restore it.I don't want to create a dummy field to store it...

subramani by Mega Contributor
  • 4292 Views
  • 3 replies
  • 2 helpfuls

How to add a dynamic URL to the label?

Hi,Is it possible to add a dynamic URL to the label. There is a URL field in the label record, but it's static.Suppose if I want the URL to be like "http://instance.service-now.com/table-name/sys_id=<sys_id fetched from a reference field>"This means,...

balakumar1 by Kilo Contributor
  • 4970 Views
  • 9 replies
  • 4 helpfuls

producer and current object definitions

Simple question.   I have found the definition for all of the extensions for the Producer and Current objects when scripting in the past but am having difficulty finding them now.   Can anyone provide a link to the list of extensions for the objects ...

squillis by Kilo Expert
  • 5687 Views
  • 5 replies
  • 2 helpfuls