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Resolved! Date and Times in Portal displaying incorrect

Hi All,I've recently added a widget to our service portal that we downloaded from servicenow.share.The widget allows the creation of announcements to display in the header of our service portal.There is a module where you create the announcement and ...

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Sam Ogden by Tera Guru
  • 3787 Views
  • 6 replies
  • 2 helpfuls

Resolved! Script to list all cmdb_ci tables with records

We are working on a proof of concept in our SandBox instance and deleting all records from our "cmdb_ci_" tables.   As there are well over 800 tables, I need a script to list out the tables that are not empty so I will know which ones I need to delet...

Resolved! How can I export a scoped application to another instance, unrelated to my current company and continue to develop there?

I am an SA for a company that is going through a merger. I've developed a scope application in the development instance of my company (Company A). We are reimplementing our ServiceNow implementation on a fresh instance that belongs to Company B. I ne...

Resolved! Hide entire variable editor in RITM and TASK

Hi All,I want to hide the entire variable editor and display no variables on the requested item table and task table for a particular catalog item. When i checked in design, it is a formatter type and if i hide all variables using below command,g__fo...

Functions not allowed in scoped apps - any overview available?

Hi ALL,this really is SH#! ... within scoped apps some functions are not allowed. But to find out the problem ... u need to check the system log all day long ;-(Why this can not be validated when saving something. My last issue was a email notificati...

Zod by Giga Guru
  • 4761 Views
  • 2 replies
  • 3 helpfuls

Resolved! Bypassing before query business rule whilst impersonating

Morning All,Can anyone confirm if there is a way to exclude impersonated sessions from being affected by certain business rules?So i have a bunch of before query business rules set up to restrict the access of various users to various tables. The one...

Dubz by Mega Sage
  • 1642 Views
  • 2 replies
  • 1 helpfuls

Resolved! Avoid duplicate entries in sys_user_grmember table

I wish to add an user to multiple groups via workflow, and I have been able to implement that, however if I select a group where the user is already a part of there the group is being inserted again for the 2nd time, and it continues, if I select the...

ranabiswas by Giga Contributor
  • 2473 Views
  • 4 replies
  • 2 helpfuls

Service Portal building conversation widget: Function from "API Server Side scoped" class: GlideSPScriptable.getStream(String table, String sysId) does not work as expected

For a client I am trying to modify the "Ticket Conversation" widget to display Activity Stream for a custom table in a similar way as the Service Portal demo does for Incidents.I have created a custom table with journal fields and made table "auditab...

peternilsson by Kilo Contributor
  • 9355 Views
  • 32 replies
  • 5 helpfuls

Resolved! After Business Rule Order 1000 versus Async Business Rule

What is the performance difference between an after business rule with an order of 1000 versus a Async business rule with order 100?I suspect they are equivalent because when I run the business rule debugger it appears that after business rules with ...

ryanbalcom by Mega Expert
  • 6378 Views
  • 9 replies
  • 9 helpfuls