Resolved! Is it possible to have multiple list views but one form view?
Hi All,I want to create different views for different modules to show list of records but only one form view.Is it possible in servicenow?Thanks,Guru
Forum Posts
Resolved! When query returns no records return 'no'
I don't quite know if this is possible to do in one script...BUT, I am in the workflow and making an if activity. Basically what I want it to do it to query two tables (alm_asset, u_cellular_table). If both of these turn out with no matching records,...
How to edit the main menu?
Hi,I'm really new to serviceportal and it's editing options.I've explored quite a bit and discovered a lot of posibilities while playing.One question that I can't make happen tho is customization of the main menu?I can't seem to clone the "Header Men...
business rule to lookup value in another table
This should be very simple but I cannot find any example of this online or in the self-paced scripting class.Yes, I'm new to ServiceNow.My Scenario:1. I have a scheduled import set with a transform map that inserts records into the cmdb_ci_printer ta...
How to calculate Image width and height?
Hello,I have a requirement in which we have to validate image width and height of the image file attached to the catalog request.There is similar functionality in Images(db_image) table OOB. if we upload any image it directly calculates image width a...
How to get elements by tag name in an XML?
HiI have the following piece of XML and trying to parse it. I am using a client callable script include.I need to get all the elements that are tagged with "<name>".<l:cellphone><name>data_type</name><value>1X</value></l:cellphone><l:cellphone><name>...
Resolved! Set a default value to a list choice through UI Action
Hello,I added a new choice option for the incident's state which is "Awaiting Change" as shown below:What I want to do is to set the state to "Awaiting Change" when a Change is created from the incident using "Create Normal Change" or "Create Emergen...
New button missing from Menu Section list
Hi,I am working through the developer training, using a Geneva instance and currently on the Advanced UI module. Early in the exercise you go to the Service Management homepage and are instructed to add a new Menu Section called Marketing Events to...
Resolved! How to Link a Service Now Report to Excel?
I have a report already built in Service Now (showing details for incidents related to three specific configuration items), and I am trying to link this report to an excel file with automatic refresh capabilities. I was able to set up the query in ex...
Resolved! Service Portal Login Page welcome message
Where can I configure the welcome message on the Service Portal Login Page?I want to change the header "Welcome to Service Portal" to a custom message.Thanks!
How to query time frame of 3 months
I would like to filter a table to pull from time frame of 3 months.Could someone please help with it?Thank you,Sarah
Resolved! Make variables read-only on the ritm and the catalog task after form submitssion
I have an Onboarding form that I developed which has a ton of questions. The client would like to make ALL of the variables read-only after the form has been submitted which means they should be read only on the RITM and the catalog task with the exc...
Resolved! How to download a file onclick of a link in record producer?
Hi All,I have a scenario whenever end user clicks on a link in service catalog(record producer), excel template should get downloaded to their systemHow do i achieve this?Any help will be highly appreciated.Thanks,Jennifer
Reusing a Choice List
Brand new to ServiceNow - long time ServiceCenter developer. We probably need our own support group...Anyway, I'm playing around in the public sandbox, and I can't seem to follow the instructions for reusing a choice list by referencing another tab...
Resolved! How to get text value from text field created on UI page with HTML
Hi All,I have created textarea field on ui page<textarea type="text" style="margin: 0px;width:300px;height: 64px;" > </textarea>and a submit button <button class="listactions" type="submit" onClick="return submit();" id="submit" name="submit" > ${g...
