Hi All,I'm trying to hide "Edit" in the change task related list by using advance script in list control for people without change_manager role and also there is an OR condition with respect to state.Please review my code,var answer;if(gs.hasRole =...
I noticed whenever a plugin is activated it gets captured in "Default" update set though i have selected the current update set in update set picker to the one i have created.Need your inputs. Kindly suggest.
Hi,I was wondering if it is possible to duplicate Requests and its associated Requested Items but be able to modify the Requested For and By fields?ThanksRegardsRB
I have created one UI page. after submission of UI page i want to stay on the same page from where i trigger the UI page.Do we have any code.?I have putted one code in processing script of UI page as below but not working.var redirect = Packages.com....
how to hide field using javascript
Hi All,I have got a requirement to run a report on all the attachments from the list of active Incidents. Can any one of you point me in the right direction of what needs to be done in order to accomplish this task.Thanks in advance...Cheers !
As per standard practice, once SSO is enabled, you should probably randomize all local passwords with few exceptions. I added a sys_tag called "Local Account Exception" for that purpose. So, when I create/update a user from an Import Set, I want to c...
Team - I have read a lot on the forums about inbound actions but I am unable to get the following working for me. Any assistance greatly appreciated:Inbound email subject along the line of:[REF #1234] Create ticket for outageRequirement:Remove REF #1...
The ask is to have the record producer send incidents to a different assignment group for after hours work in a different timezone. To begin work on this, I have set up a schedule [cmn_schedule] and am wanting to create a script that will run against...
It is my understanding that if I modify a script, workflow or form, it is now mine because I applied customization's. My understanding was ServiceNow will no longer apply changes if a customization is made. My last few upgrades I have seen something ...
Hello,Through scripting I am setting value(sys_id of record from XYZ table) for field of Document ID type while inserting record in that table, not sure how to point the XYZ table so that document ID field will allow to set value, can anybody suggest...
hi all I have my own instance, and i need demo instance for ' UPDATE SET ' practice. to Transfer update sets.
When my user creates a change request I want it to be pre-populated with change tasks.Each Task will have different fields on it depending on what the task is for.What is the best way to do this? I tried using an Execution plan but if I change ...
There is a known issue: PRB647552 - [Catalog UI Policy] Dot walked condition not workingI asked SN Support for the workaround and got the following suggestion:"It sounds like you may need to construct a script using GlideRecord to lookup the checkbox...
Hello Community, I am creating a custom search on a UI Page. I have a single text box for input. After you type at least 3 characters, it triggers a timer for 2 seconds, then it automatically builds an encoded query using the search terms e...
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