While executing a Powershell activity on a MID Server via a workflow, every so often it fails due to a probe timeout.Fault: Probe timeout reached: terminatingAny idea how to configure the probe timeout? I want to increase it as it's erroring in about...
Hello,I would like to trigger some Change Task notifications when the State on the Parent Change Request is updated to certain values. Should this work using the notifications based on when a record is "Inserted or Updated"? It seem like it should, b...
I would like to have derived columns in a table. the value of the column is depending on the other column value. (Example , age which is derived from the data of birth column). please adivse me how to populate the value for the derived column. Thanks...
Hi,Does anyone know if there is anyway that I can create a template "sys_template" from a business rule populating the template field using values from a from on a table?I have created an "Event Management" Table with an Event Task table. Sometimes e...
I'm having trouble with getting a the display value of a choice list into my mail template. Can anyone help me with the correct syntax? You think it would be getDisplayValue() but that doesn't do it.What I want to see in my resolved template:Dear Cus...
Hi all,I have a table that I want to update all existing records with an ID number. How can I do that with a script?any ideas?Thanks!
Hi all,I am trying to create a database view. In theory it should be simple. Table A is the cmdb_ci table, table B is sys_audit table. I would like to produce a view where it lists the cmdb_ci items with their corresponding audit activities (field na...
I am displaying the Caller's phone number on the incident form and setting it to read-only through a script. The script displays the phone number field only if it contains a value, and uses setReadOnly() to set it to read-only. The problem I am havin...
I have a report that I'd like to run on the number of incidents of a certain template showing the count by user. I currently have this set up as a bar chart, and then it shows a list below with all of the data. I have about 15 users with 2+ incidents...
Hello,I am trying to set up a Transform Map to import data into a Glide List field. The filed is use to store platform information (Windows 7, Windows 8, etc.).I have a set of four records I am trying to import from a spreadsheet:Name PlatformCLV MAI...
I'm just getting started with servicenow integrations and c-sharp. I've been working in c-sharp for a while, but don't think i'd call myself an expert. I tend to start small and work up so for my first task, I wanted to create an app that would retur...
Hi,We are looking to generate email links that take users direct to tickets and applications via a CMS interface.. We've not been able to find a URL format that works...i.e.https://myinstance.service-now.com/incident.do?sys_id=6dd430ff3067d4005fe39de...
Hi,I found an interesting Business Rules in ServiceNow to generate the full name for a Location.BR : Location - generate full name var r = new Packages.com.glide.glideobject.HierarchicalReference(); r.generate(current); I would like to do the same t...
I want to calculate how long did it take for an approval to approve the request?Based on that field, we need to do reporting. please help how to calculate the duration?
How can we create a link in email message on clicking of which will generate a reply to a particular email id?
