I want to update the "notification" field on the sys_user record when the user is added to a specific group.I am trying with a Business Rule but haven't been able to make it work. Is a Business Rule the best way or should I use a Client Script?This...
I am trying to figure out how to hide some of my status items on a request item until all related tasks are closed. I reied simply hiding the options but then my Request Items would not auto close when the tasks closed.Below is my fumbling attempt: /...
Greetings, Community!I'd like to report on Incident in a way that would allow me to get some insight into what time of day incidents are created. Since the "Opened" field is a datetime format, I'm assuming this is going to take some scripting. What i...
I understand that to submit data from a record producer from a variable you can simply name the variable the same thing as what you're submitting. This is working fine for strings, but when I'm trying to submit data into reference field it just show...
This happens in just the Prod instance.Everything else seems to work fine except when he goes to search for a knowledge article it just loads a blank white screen in the frame instead of search results. This happens when using all forms of knowledg...
Hi - I'm attempting to set up a iCalendar invite in an email message purely within the Email Notification record (aka WITHOUT using the email template).(This is NECESSARY if you want to send 2 different meeting invites from the same table - you can ...
I am needing to add a specific role to all of our 4,500 knowledge articles, however, I am prevented from editing the "Role" field when viewing these articles in List view.That was the fastest way I could think to update them all - anyone else have so...
I am creating a custom UI page in Jelly; I am using the out of the box [dialog_buttons_ok_cancel] UI macro on the page. I'm also using the [dialog_button_ok] macro as baseline to create a new macro to perform an additional function. The problem is th...
We have some teams that need the ability to export larger datasets, > 50,000 rows, for auditng and licensing purposes. I know that they can manually break up the exports into chunks, and export each chunk, but we're trying to come up with an easier...
I have a List report based on the Project Task Link table. In the results I am displaying the Top Project, the Project Task Link, and the Linked.Task (in this case it is Change Request). When the report produces the list of results, the link off the ...
Hi, I need/want to create a new task type to sit against Change_request, can anyone point me in the direction of how to do this please. I've seen a post from a few years ago which referenced a video on how to do this , but that has since been tak...
Hi All,Did anybody ask Servicenow to restart instance node for performance issues?How long it takes?ThanksMini
Hi SNC, A qurestion about extending tables. I have created a custom field u_incident_state, which is bound to the incident table and serves my incident management process. I am using as well the task state field, but the custom one obtains different...
What I want is pretty simple. I just want a javascript function to execute as soon as the page loads. I'm attempting to get this to work in a ui page. This is how I would normally perform this <body onload="myFunction()"> and then in the client s...
I have a Record Producer with several Variables. When the RP is submitted I'm dynamically creating content based on the values of these Variables. Some of these Variables may have their visibility hidden based on the selection of other variables. If ...
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