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Hey there,I am trying to update my table specific Update & Save UI actions to check if any values have changed before UI action executes. I am sure there is an action out there, but is there one that will work with UI Actions.If I copy a record, is...
Hi,I have got a security requirement for a table. - Each employee only sees the rows in a table where he/she is referenced.- Each employee's manager can see his own rows and the rows of the employees reporting to him- Each manager's manager can see...
Is it possible to export the Incident activity log to excel?
Hi SNC Community,I have a uncommon scenario. I need to create a reference qualifier from an existing Script Include function in Incident table's Configuration Item field. Here the background story:There is an existing Override Reference Qualifier to ...
I've created a free-standing U_DOC_REF table so that tasks (PROB, CHANGE, RELEASE) can have one or more URL fields pointing out to sharepoint and other websites.I'm happy for most roles to READ these records but I want to ACL the WRITE access depende...
Before I discovered the ServiceNow REST interface and documentation on the wiki, I created some incidents in ServiceNow through a script that mimicked the actual HTTP calls that my web browser makes when I create an incident directly in ServiceNow.Ho...
Trying to run a RESST API command. When in the REST setup all is working correctly.However, once I set up to use this from a script in the Change Workflow it is erroring.The following script is what I get on the preview of the REST obect in the post ...
Recently I got involved on rebuilding the ACLs of our current SNOW instances, and I came across several small issues with the ACLs, for example, I created a new one to test a possibility, then, when debuging the security I noticed that my new ACL was...
When ADFS SSO is down, I believe that logging into the public internet will no longer work either as the log-in page for the public internet is present by ADFS and authenticated by ADFS. So, what is necessary to provide a work around if ADFS goes d...
Hi,I've noticed some weird things while performing a query... Basically what I want is to provide the end users (with a certain role) with the ability to cancel requests that are pending approval still... I've done this by creating a UI Action "C...
My team is working on a custom application right now, and we needed to decide how to limit which status values are available to users in which situations. We've decided to go with storing the appropriate values in a system property, so we've gone abo...
I need to clear the cache from production so that a property change gets reflected.We restarted the nodes but it did not work.We are considering doing a manual cache flush by hitting 'https://my_instance.service-now.com/cache.do' during non business ...
Hi,I tested the following script on browsers (changed gs.print to console.log), it was okay. However, it returned error on ServiceNow when I tried to run it in Background Script. It seems that Array Map function is not working. Anyone knows why?The S...
It looks like there's a "count distinct" available in Fuji GlideAggregate... does anyone know the syntax needed?
Is there any way I can test changes in SLA notifications and templates and se the result instantly? I'm testing in our dev-site, and every time I change the content in an notification or template I have to create a new incident and wait until SLA bre...
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