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Resolved! Emails to mass set of users in ServiceNow

Having a requirement to send a same email to 8k+ users belongs to different branches of an organization from ServiceNow.  Pls help me with below questions,1. Is it possible to send an email to 8k+ users from ServiceNow?2. Should 8k+ needs to be selec...

PriyaGanesh by Tera Contributor
  • 1308 Views
  • 6 replies
  • 3 helpfuls

Topic blocks in Virtual Agent

I want to create a topic block in virtual Agent designer which contain the following things  1. User consent (like allow me to run this script on your system)2. Invoke (flow action) to run that script3. Response (Request user to accept the script exe...

devanshsing by Tera Contributor
  • 602 Views
  • 1 replies
  • 0 helpfuls

How to change passwords for users imported via LDAP?

Hi everyone, We have a number of users who have been imported into ServiceNow via LDAP. I would like to know if there is any way to change or reset the password of these LDAP users from within ServiceNow and only for ServiceNow— either manually or pr...

jordimsant by Kilo Sage
  • 372 Views
  • 1 replies
  • 0 helpfuls

Placeholder Text on Search

Hello! Does anyone know how to change the placeholder text color for the default search widget? I have tried updating my Theme, injecting CSS into the widget, everything... any guidance would really help. Thanks!  

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Resolved! Sandbox enabled on script include

Hi Everyone,I see a new checkbox 'sandbox enabled' in script include after upgrading to Xanadu. Can anyone explain what is the use of this checkbox with an example? Thanks!

Cloning: Exclude Table vs. Preserve Data

Can someone go into a bit of detail on Excluding Tables and Preserving Data in a clone.  I think I had it a bit mixed up. If you exclude a table, the documentation says: "Exclude a table to create an empty but usable table on the target instance." So...

ctsmith by Mega Sage
  • 29489 Views
  • 8 replies
  • 31 helpfuls

Flow designer

Hello Team, We have one request where in service catalog if the software is auto advertised, request for email is not empty and Azure Ad group name is not empty then we have to requested for into the that particular azure ad group related to software...

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Community Alums by Community Alums  
  • 371 Views
  • 2 replies
  • 0 helpfuls

State is not setting to previous value in before update BR?

Hi all,When change task move to close state   if there is no attachment change task abort the action  and set state and closed code to previous value. I have written Before update BR on change_task table:condition state change to closed. only the sta...

Saranya K by Tera Contributor
  • 1005 Views
  • 12 replies
  • 0 helpfuls

SuccessFactors response is 200 but empty

Hi!I have a problem with SuccessFactors. I did the full configuration, the token downloads nicely. I'm even firing correctly to SuccessFactor, Status Code: 200 however Response Body is empty....Does anyone have an idea why this is happening?From the ...

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krystiansow by Tera Contributor
  • 1086 Views
  • 10 replies
  • 0 helpfuls

create a new filter on the CAB portal's widget

The requirement is to create a new selection 'My Group Agenda Items' on the CAB workbench page. I understand it needs to update the 'CAB Workbench - Pending Agenda Items' widget but what exactly should be added? Thanks in advance!

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Resolved! System properties to check indexOf certains catalog item?

How to call system properties when I have 3 catalog item sys IDs and that needs to check whether it match to current catalog item sys id  Below is the query BR var grp = gs.getProperty('testing_update').split(',');var url = GlideTransaction.get().get...

sukran by Mega Sage
  • 1568 Views
  • 8 replies
  • 4 helpfuls

Cloning the Header Menu Widget

Has anyone successfully cloned the header menu widget in the new service portal? I cloned it, but when I put it in a page, things seem to get really glitchy.EDIT: Figured this out. Turns out cloning the header menu widget is probably a bad idea. If y...

bbarber9 by Giga Expert
  • 8157 Views
  • 15 replies
  • 20 helpfuls