Incident ticket Api URL
I need to integrate Service Now for my java application for creating Incident Tickets Automatically. For this i need a REST API which creates the Ticket And return the Incident Ticket Number in the response.
Forum Posts
REST message outbound issue
When i try to call the rest message in background script, i am getting below statement along with the response.No URIs provided, removing all URI matcher rulescan anyone help me to understand why this statement comes here
discovery Test Credential execute fail
Hi All,as some security reason, I need to create a custom role and give the authority to execute test credential.I changed the conditon for test credential UI action like below. And the user with role u_c003_discovery_cred can see the test credential...
I was given a task but i tried to work on it but it didn't work, please help me any one
I creates two new groups and in those added new users those users don't have any roles and also i created one br rule what it is group a users can access group b records where as group b users don't get any access on group a only grp b access have af...
Resolved! How can I track down what Business Rule has been triggered without any log statements?
Hello all,Is there a way to track down what Business Rule has been triggered in the logs? I don't have any log statements in the BR, and I am trying to find out if a specific Business Rule was triggered.
Amendments from integration not triggering Flow
On our instance, I've got a flow that should trigger when the following occurs: When the trigger is met, it should update two fields on the sys_user table: However, what we've noticed is that when the update to the Job Profile is changed via an integ...
Resolved! User filters list but gets no results despite plenty of matching records and having access
I have a couple of users reporting that in CSM Workspace they're no longer able to filter on a currency field. They have their own personal lists that they are using, showing records from the approvals table. When viewing an un-filtered list, they ca...
My Custom UI step is not retriving all the fields on a service portal form.
I am trying to add data to the fields on Order guide in service portal. While adding a custom step and trying to retrieve the fields, only the header fields on the page are retrieved, which are common to all the order guides and catalog items.
Resolved! Unable to Receive Notification from ServiceNow Community
Hi Guys , I am unable to receive email from ServiceNow Community. All my notifications are enabled.Any Help Guys?
How to configure work order task cards set container/task panel to add field in dispatcher workspace
I want to add work order number field in task panel filter along with other fields shown in image.Can you please guide me how to configure/customize it. I tried using UI builder and Dispatcher Workspace Configuration but got nothing. I want to add W...
My PDI is not waking up since morning...It was working fine last night
Hello,I have been using my Personal Developer Instance (PDI) without any issues until last night. However, since this morning, the instance is not waking up. I tried refreshing and using the "Wake Up" option on the developer portal, but the instance ...
Field showing in dollars and pounds
Does anyone have any why in the native UI the contract value is showing in pounds but in the vendor workspace it is showing in dollars?
ServiceNow Learning 71: Shortcut way of copy Code in Flow Designers ServiceNow
Hi All, From where to copy the code snippets of flows, sub flows and actions. Here is the shortcut to copy the code snippets from. Please have a look: Getting Code SnippetsUsers with the "flow_designer" role or the admin role can get the code snippet...
Resolved! Flow to Azure AD Integration Not working
Good day fine developers! I've been trying to configure the AzureAD integration flow but I keep getting the error, "Forbidden Request. Please Check Oauth Token and scope permission." I've confirmed the API permissions are correct in Azure and attac...
ServiceNow Cloud Runner- Architecture and Data Security Queries
Hi All, We have been thinking of implementing ServiceNow Cloud Runner in our project for execution of our ATF suites. But before approval, we need to be aware of certain things related to the architecture and data security of cloud runner. 1. Are the...
