Good day!Requirement:Our desktop team wants to design a portal form that instead of selecting the customer from the SN user record, if we could build a feature to search our active directory instead? They want to ensure that they are getting consist...
I know this is really basic but I can't seem to get my system to work. We are on Vancouver. We create a table extended from Task called 'u_risk_escalation' and I'm trying to create a relationship between 'risk' table and the new table. However, th...
Colleagues, I am working on modifying the existing "Follow" button functionality within the header of individual records, such as Incidents and SCTasks. Currently, this button triggers notifications (via the bell icon) upon updates to the followed re...
Hi ServiceNow Community,On my change records, I have a related list that can add features and I'm encountering a database error in our instance when inserting into the sys_history_line0003 table. The error is:"General Data Exception detected by datab...
Dear Expert I would like to get the following repair script.How do I get “fix_script_start_chat_field_decor ator_IT.xml”? Note that the version of my environment is Xanadu. Best regards.
Hello Everyone, Has anyone implemented a Password Reset process with Duo push as the verification method? Can you walk me through how this can be achieved? Thank you! Regards,Diane Miro
Hi All, I have a 'Multiple Choice' field called request type, i want to make 'Change/Move' option ready only on form load. g_form.setReadOnly(); didn't work, please suggest.
I have a requirement:1. Build a service catalog for info sec team.2. Once user submits the request it gets assigned to a fulfillment group.3. If user has provided insufficient information in the request, one of the member from the fulfilment team wil...
I’m working in a Domain Separation environment and have a tricky case I’d love input on.We have two domains:CitrusDomain (the business domain)TechDomain (the technical support domain) - supports multiple business domains Scenario:In CitrusDomain, the...
Hi!Thank you for helping me look into this. Issue: I made a playbook and configured it to appear in my custom Workspace using UIB, but the knowledge article activities I configured aren't opening when I click on the "View Article" UI action.Take a lo...
Hi all, For one of my Instance Scan use cases, I am thinking of creating a UI Action which should only be visible for tables which contain at least one script type field. Ideally ofcourse using the condition field within the UI Action for this. ...
Hi Team,I am stuck with adding Opened by and Watch list in Notification.Opened by and Watch list these two fields not in the "asmt_assessment_instance" table. I Try above image but notification not triggered. Please help me how can I achieve this .Th...
Good afternoon I would like advice on what is the best way to add editable variables into a notification email please? I have an idea reservoir catalog item where people can add ideas but the manager needs to approve or reject it and before it is ap...
Hello, I have written below Email script ----------------------------------(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action, /* Optional Gli...
Hi All i have a new requirment where client want that when a incident having same short description during creation. then it should not allow to save it rather it through error message like,' DUPLICATE RECORD ARE HERE, CLICK HERE TO VERIFY IT'. whe...