Reporting on Stories and their dependencies
Does anyone know how to report on the relationship of User stories and their dependencies/prerequisites? I've tried to create a list and show the related records but that did not work.
Forum Posts
Resolved! Make Republish Button visible to ownership group
I have a requirement to make the republish button visible to members of ownership group .Currently only admins can see this button Condiiton of UI Action !(new KBCommon().isStackNameDialog()) && (new KBKnowledge().canRepublish(current))
Resolved! Need to make a variable in a multirow variable set readonly in a catalog task
Hi, We have a catalog item which uses a multirow variable set.When a request is raised, the request generates 2 SCTASKS. The goal is to make variable 'ABC' read only in the MRVS of SCTASK1 and editable in SCTASK2. Thanks in Advance.
PNG format issue in uploading
Hi ServiceNow Family, I have a very unique issue, on my instance png format is allowed. However, when a 24-bit png image is uploaded the system throws the error: File type not permitted or mime type does not match the file contentWhat is interesting...
Resolved! Unique Key violation detected by database Duplicate entry '' for key 'channel_user_profile'
I’ve recently created and published a NASK skill to the Now Assist Panel. After publishing, I’m encountering a red ribbon error message across various pages in ServiceNow:Error Message: Unique Key violation detected by database ((conn=206040) Duplica...
Inbound email action not creating any record in the custom table
Hi,I have created inbound email action and it is not working not creating any record. Condition is i will be receiving email from lets say xyz@test.com and subject = "test". I checked logs there is no error.
Passkey deleted and not able to login to PDI
Hi , I am facing a problem, my passkey got deleted for my PDI and I am trying to logging, but without passkey I am not able to . any help would be appreciate.
Resolved! Encoded Query Not Working When Adding GOTO Date Condition
Hi Community,I'm trying to build an encoded query in GlideRecord that combines multiple conditions across sys_class_name, sys_updated_by, and a relative date filter. Here's the query: gr.addEncodedQuery('sys_class_name=incident^ORsys_class_name=pro...
Resolved! Revert the flows/get back the out of box flows to normal
Hi experts,I have modified a flow name: "service catalog item request",which has a subflow: "Requested Item Manager Approval", I have changed the action "Ask for approval", which has a rule: approve "input<requested item<requested for<manager".Now I ...
How can i export the values of an excel file into description of a task
Hi, We are currently using a workflow for a catalog item where in i am using a run script to fetch the values of a form which are numeric values. we have 6 such fields and in the user needs to add multiple number we have an option of adding an excel ...
Is it possible to customize the chunking process within Salesforce Data Cloud for data handeling?
Salesforce Data Cloud allows customization of the chunking process to optimize data ingestion and processing. This helps manage large datasets efficiently based on specific business needs.share your views about the query....
RPA : Invoke SubFlow
Hi Team, I'm trying to use Invoke Subflow inside the NowRPA Studio. 1)While creating Flow tried with Run as 'System user'2)Application Scope was selected as 'RPA Hub' for the Subflow3)I have enabled callable by Client and selected the ACL RPAFlowDesi...
Best practices for creating a system user for "Run As" in Scheduled Jobs
Hi everyone,We currently have more than 170 Scheduled Jobs running in our instance that do not have the Run As field populated. We are looking to improve this setup by assigning a proper system user to these jobs.Could you please share your recommend...
Service Bridge - Can you use an existing Std_change_record_producer in a Remote Catalog Item?
Service Bridge - Can you use an existing Std_change_record_producer in a Remote Catalog Item?The scenario would be to use Service Bridge to expose existing Change Catalog Items to specific consumers without having to duplicate anything. How would yo...
Field "u_mis_route_information" Need to pull data of all Misrouted tickets with time stamps
Hello all Me being part of Servicedesk, needed help on a query which i am finding touch to get or dont have privilege access. Challenge: How to pull Misrouted information & its time stampReason: Understand for whom was the misroute field flagged, if ...
