I have created a table Table1 which is in global scope extends application files(Same like Business Rule table). And I have created a field Field1 of type Table Name for the same table. Now when I try to create a record in the table Table1 from my pr...
We have OOB author field on the KB Article form. If article is in published state, author should be able to checkout for a new version. I've added condition to the UI Action "Checkout" current.workflow_state == 'published' && current.author == gs.get...
Hi, i have a workspace with the standard list page.One of my list views record from the OOTB table core_company. I was able to select the view but when I click the New button to create a new record or when I open an existing records, I want the users...
I found a couple articles that sound like what we are now experiencing after upgrading to Yokohama and it sounds like this has been a bug since around Orlando visual-task-board-cards-not-auto-refreshing. It used to be that when we made changes to tas...
I have been asked to transfer ownership of a list of dashboards, along with all of the reports on each dashboard, to another person. The original owner left the department, and is no longer responsible for maintaining these dashboards. Seems like som...
Hello,We have error message "this change can not be moved to review until all Hardware Asset configuration items in the Affected CIs related list has as Asset action selected". I found a KB1695540 article that said that the ham system property for s...
Hi everyone,I've encountered an issue with a build in UI Builder. I created a custom button on a page and I've given a condition for that button to hide. If I use system language as English, it works perfectly, but when I use other language then Engl...
Hi All, We are seeing a strange issue with the publisher information for the Software Installations populated via Service Graph Connector for MS Intune. When we checked the logic, the publisher is set to "Microsoft" when the associated computer conta...
Hi everyone, In the instance I work in there is a scheduled import that activates every 30 minutes, loading users into the system. Some of these users that have special characters in their name like 'ń' and the character that ServiceNow receives cont...
Issue is, when i am selecting technical service in "Service" field of Change form then after submitting the Change record the "Service offering" field getting mandatory automatically as per my expectations.further to this when i am changing Service i...
Hello, I am trying to map a record producer list collector to a watch_list field on the table record. I have tried to use the map field option on the variable, but it looks like the variable vs the field types might be the reason that the mapping to ...
Hello guys, I read all articles regarding the subject of that question and I couldn't find an answer. Such basic functionality as filtering reference field should be possible, but it's a struggle. I have a requirement to click a button from Risk work...
I am trying to add a contextual search option on a "create a ticket" category item. Use Case:When a user is creating a ticket/incident, as they enter details of the issue I would like a widget (or record producer variable?) to pull across knowledge a...
I have a field called server which is of list collector type referencing to server table. Now if the server selected in catalog item has a change control group value not empty then approval should go to change control group. If server selected has ch...
This is specifically for the population of the 'due_date' field on a RCA problem task when created from a problem record via Interceptor. On problem, click 'New' in Problem Task related listThis triggers the Interceptor asking which asks for confirm...
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