Hello everyone,I would like to check whether anyone has encountered this behavior in a standard ServiceNow instance1. Environment:Classic UI (UI16) - (Polaris disabled)List editing enabledNo customizations on the list viewReproducible on OOTB Inciden...
Hi Experts,I would like to display the MVRS variables in the (sysapproval_approver) Summary of Item being approved: section for the RITM item being approved. I understand there may currently be a system limitation that prevents this functionality.Cou...
Hi all,Is it possible to edit download or export from pie chart component in UI builderattaching SS for reference.When i'm downloading into excel it is getting only My Cases and 39 into 2 rows but instead of i want to download 39 records not only num...
Hello, I am creating a catalog item and I need to create a catalog UI Policy and Catalog UI Action based on the variable below: * Is Terminated User a Manager? Dropdown List with Two options: - Yes - No UI Action if Yes is selected: Dir...
Is anyone successfully using the "Does User Exists (does_user_exists_v2)" spoke action in the Microsoft Active Directory v2 Spoke? It seems to work perfectly so long as the user does exist, returning an output value of true and no errors.But if the u...
Hello Team,This is a test request to validate the Community Case email functionality.Please verify:- Email tab is available on the Community Case.- Reply action defaults to the original sender's email.- Original CC recipients are preserved.
Hello! I've been tasked with finding a way to coalesce reporting data in a custom app and am not quite sure how to surface the earliest and latest dates associated with a record. The inputs are from a report generated in a Custom app. Essentially, 1 ...
Hi! I found this in the community PSA: How to View Variables in Lists which answered my question in adding a catalog variable as one of the columns in the requested item list. I tested it in the PDI using the Self Service view. I have another questio...
I have a requirement to load data from a single Import Set Table into three different CMDB classes: Data Center, Computer Room, and Data Center Zone. The target class should be determined based on a field value in the Import Set Table.Can someone gui...
I'm building a flow in Workflow Studio on my PDI and my Service Catalog trigger never fires when the catalog item is ordered. Setup:Flow with a Service Catalog trigger (tried both no condition and scoped to the item)Catalog item has an input variable...
I have a requirement to create metric defination to calculate the time spent at each sub-state of a record but I have to exclude those records where parent_request.u_GEMV2_request is false. parent_request is a reference field on a record pointing to ...
I was given a task of cleaning up unnecessary scheduled jobs and write a report if we don't need any of the scheduled jobs. I found this record in our scheduled jobs list. Not sure which one this is related to or what it does can any one help? please...
Hey everyone, We have OOB UI action "Generate PDF" on Impact analysis table(sn_bia_analysis), which generates pdf but there is no pdf number on generated pdf, Can anyone please help me , what to do to make page number appear, screenshots attached
Hi experts I am working on a SOAP integration in a ServiceNow test instance.I send a SOAP request (with RESTMessageV2) and receive a PDF document as part of the response.When I call saveResponseBodyAsAttachment(), the file is created and can be opene...
Hi Community, We're looking to extract data from ServiceNow into a SQL Server/Data Warehouse on a weekly basis for Power BI reporting. This is a read-only integration covering Incident, Catalog Task, Task SLA, and Survey Results data.Would you recomm...
