Hello All,We have created number of Date Range interactive filters that work perfectly following below directions that uses widget and jelly code.https://www.servicenow.com/community/platform-analytics-forum/how-to-create-a-date-range-interactive-fi...
Hi Experts, I’m trying to enhance my notification setup by adding MVRS (Multi-Value Record Set) details to the notification sent to assignees, specifically when a task is assigned to a group. The goal is to ensure that assignees can clearly see the r...
Hi Experts, I’m currently working in Service Operations Workspace and would like to print a task record while acting as a fulfiller. The requirement is to generate a clean, printable version of the task record (details tabs) directly from the workspa...
Hello everyone, Did anyone faced an issue to Complete update set? After plugin installations, I got an error "Error MessageScan cannot proceed because required properties are not configured. Please set all mandatory properties before running the scan...
Hello everyone,We currently have a public survey that has been in use for some time. A new requirement has come up: the survey now needs to be sent automatically based on a specific trigger.Relevant Tables:pm_projectpm_project_taskpm_m2m_project_stak...
When the affected user reopens the INC by themselves, two "additional comments" of type "Reopened by caller with comment" one with the correct reason and one more empty comment is logged into the ticket and the notification for "Your IT Support Ticke...
sn_generative_ai.nsa_admin role comes with which plugin in servicenow
We have missing fields in the HR agent workspace when attempting to create a case manually. In DEV it works fine and the 'Opened for' is showing as configured in the case creation config. However in Test it is not showing anything except COE, HR Serv...
In the Dev instance, the update set was completed, and I accidentally clicked backout. The backout process encountered a problem that was not resolved. After that, I made update set in progress capturing some new changes. However, the original backe...
Hi guys, I saw something like: The Developer Passport Australia Release Preview is available for all developers. Do we have such sessions also for the business users? So that we could see what potentially could new upgrade bring to them?
Hello all! I'm curious to know whether anyone here has successfully managed to use an SEO script on an sp_page to add custom tags to a portal page, and if so, you'd be willing to share your experience? Background / Use Case:The organisation I'm worki...
Hello everyone,The Virtual Agent flow is not working in the production instance after being moved from the developer instance using an update set. Could you please review the image below to help address this issue? In the dev instance, the question "...
Hi,I have a requirement to append file number to the file name in the zip.below is code. Any leads are appreciated.UI Action:function downloadZip() { var selectedAttachments = g_list.getChecked(); // If used in list if (!selectedAttachments ...
Hello everyone,Currently users receive a notification every time a comment is left on an incident or ritm (this one is a cash register), the fact is that when mentioning a user with @Community Alums they receive the notification of the mention and th...
Hello Architects,I had done BCA in 2024, and MCA in AI/ML & Data Science in 2026. Also, done a java full stack certification from a certified IT training school and also have deep understanding till Agentic AI. I already know ITSM properly, but don't...