Agent app- uploading attachment error
HiIn the agent app for workorders, a customer is trying to upload an image of size 0.96MB where as the value set in the property "com.glide.attachment.max_size" is 102400.
Forum Posts
How to limit attachment file size on Now Mobile
Thanks for your response.We have set 2000 mb in the property but still it does not work on mobile.We have a HR task that is visible on portal and now mobile where we upload the profile photo.When we upload photo more than 2 mb from portal it gives er...
Instance scan checks
Hi Everyone,I have to create Instance scan checks and schedule the checks everyday to check -1. Flow executions throwing an error2.import set records throwing an error3.outbound http logs and expiring tokensI know that i have to create a suite of che...
My Team Widget
Hi All, I would like to add My Team widget to on the SC_Item page to display the current user's manager. Any help would be really appreciated.. Thanks in advance
Resolved! Principal Class CMDB !!
Can we make let say computer class as principal class and how it will help us? Can anyone help here
Allow requesters to comment or add attachments on On Hold / Pending RITMs in Service Portal
Hello,I’ve noticed an interesting behavior in my personal developer instance (PDI) and wanted to confirm if this is expected out-of-the-box.When a Request Item (RITM) is moved to a Pending or On Hold state, the requester can no longer update it from ...
Multiline Variable in catalog item
Hi Team How to restrict the users to add more than 5 points in multi line field in catalog item .ex question called "Description of the application" it include only 5 points line 1.2.3.4.5. help me to achieve this requirement .attached an attachment...
Multi row variable field and sc_task
Requirement:- In the catalog item, their is a multi row field, on the basis of rows in the field the catalog tasks will get created. Example:-Let's say their are 3 rows then 3 catalog task will get created, if it has 4 rows then 4 catalog task will g...
Resolved! Parallel Tasks where only one needs completed
Building a flow where we are asking for Bob to work a task. If Bob doesn't work his task within 7 days then a new task is activated for Bob's boss to complete a task. The part I am having trouble getting to work is if either Bob or his boss comp...
Resolved! Configure Activity Log
A a service desk , i want to log history of change in fields in incident form's activity log so that i can checked activity logs when these fields are changed. How can i achieve this in servicenow?
Resolved! How to add Catalog item variable to watch list?
Hi Team, i need to add catalog item variable which contains user email to the watch list ,could you please suggest how i can achieve this ?
Why is kb_use generating multiple identical records?
Hi All,I need some clarification on how the kb_use table works.I’m seeing multiple duplicate entries with the same timestamp for the same user (screenshot attached).Can someone please help me understand:• Why these duplicate records are generated?• H...
Target of com.glide.attachment.max_size
If I specify 1024MB for com.glide.attachment.max_size, can I upload files up to 1024MB per record?Or can I upload files up to 1024MB per file?In the latter case, I understand that it is possible to attach two 1024MB files to one record.I would apprec...
Use GlideRecord() in function field
Hi team,I want to use GlideRecord() method in function definition field because need to query other table and get specific field value.Detail requirements follows;Create a field 1 (<-function field) in table A.I want to set field 1 to part of table B...
Function Field
I would like to create a function field in the Request Item table to check for the presence or absence of attachments.I set up the function definition as shown below to check whether a file is attached to the attachment variable. glidefunction:length...
