Resolved! Hide the save button in service portal
Hi All, After submitting the record producer in portal there is a Save button that is displayed, Need to hide that save button.
Forum Posts
GlideTreePicker Error wile creating new record
We are getting the “GlideTreePickerConfigEvaluator is not allowed in the scoped application” error message in the CSM / FSM Configurable Workspace, while creating a new record.In the first screenshot we are able to see the Facilities Case and it is a...
How to make contractor-based Assignment Groups visible in the Dispatcher Workspace selection?
Hi everyone, I am running into a visibility issue with Assignment Groups in the Dispatcher Workspace and could use some guidance. Instance Version: Xanadu Current Setup: I have a Dispatcher Group configured to cover a total of 5 Assignment Groups:3 i...
Resolved! List of shared reports in the dashboard
How to know the list of shared reports in the dashboard without opening the dashboard?
Custom Flow Action Help Context
Hey Devs, I have created a custom flow action that users can utilize to update a specific variable on catalog items prior to it getting passed to a mail script I've created. I have created a template for how users should utilize the input variables o...
midserver is down -Classpath element, wrapper.java.classpath.2 did not match any files:extlib/*.jar
2025/12/10 22:07:11 | ServiceNow MID Server service installed.2025/12/10 22:07:11 | Starting the ServiceNow MID Server service...2025/12/10 22:07:11 | --> Wrapper Started as Service2025/12/10 22:07:12 | Java Service Wrapper Professional Edition 64-bi...
Resolved! Scripted Approvals via Flow Action
Hello, I have a need to generate approvals via a script in a custom flow action so I can pass custom inputs into a notification without triggering the OOB "approval.inserted" event. For this I have basically recreated the "Ask for Approvals" flow act...
Moving Existing Field from Incident to Task Table
Hi All,I need some guidance on a design decision regarding field creation across the Task hierarchy.Currently, we have a custom field “ teams Link” created on the Incident table which is being used to paste meeting URLs.Now, there is a new requireme...
Flow - How to submit a change request?
Hi, Using Workflow Studio, I've created a flow using the Action, "Create Record" to create a change request. It creates the record fine, but it isn't submitted. I can't figure out how to script the submission of that change request within the flow, a...
Resolved! Flow Designer: Insert an Else Clause into an Existing If/Then
I have a flow with an existing If/Then, and am not trying to add an Else clause to it, but do not see how to do that. No matter where I go to try to add that Flow Logic, the "Else" option appears to be disabled/unavailable. Here is a snippet of my f...
Salesforce Spoke causes error when I just tried to call "Lookup All Accounts"
Hi,I am just trying to create and test a workflow of just having an action with Salesforce Spoke : Lookup All Accounts.But it causes an error as attached capture and the error is "Failed to iterate on data stream: com.glide.transform.transformer.exce...
schedule job
I have a piece of development work here is the context:DescriptionAs an administrator I want to ensure ‘Scheduled’ change records automatically move to ‘Implement’ when Planned Start Date is reached during a ServiceNow upgradeAcceptance CriteriaDurin...
Article6_TM:Issue faced when Scan Engine moved to non-prod after applying prod Cloning:
Issue Statement: Scan engine Application not allowing to commit update set (backed up update set) in non-prod post cloning (prod->dev) ,development got stopped partially. Description: In our Production instance , Scan Engine app was deployed for Ins...
The fields in the include script are returning empty.
I have an include script where some fields are returning empty: subclassy, type_pbmser, fiscal_contra, sequencial_pbmser, classe_pbmser. I've already checked the technical names and changed the code to this query format: subclassy_pbmser: grAssesso...
