Dear people: A financial customer is asking to enable TLS 1.3 as the default protocol to have an integration with other parties, internal and external. I've been checking the documentation and community forum but I didn't find a possible solution. Is...
Similarities Between DB Index, Unique Index, and Text Index in ServiceNowFeature DB Index Unique Index Text Index Improves PerformanceDefined on FieldsConfigured via Indexes ModuleUsed in Query OptimizationSupports Faster Data RetrievalCan Be Creat...
Hello,So, I am finding conflicting information when trying to add a tooltip to the record header versus the form field. Some information says no and others say it can be done, but there are various ways of going about it, none that have worked for m...
In CSM module When a state is Resolved and for a specific role disable the comment field on service portal, can anyone suggest what would be the best approach how can we achieve? Thanks, in Advanced!
Hello Developers, I have created a catalog form where one field called as "select the cmdb application" which is reference to cmdb_ci_appl table and when i click on maginfying glass it is showing me the related records with filter option as below. B...
Hello all, I've been struggling with a problem and it feels like I'm close to the solution but still not there I have a Lifecycle Event journey with 2 activity sets. The first one contains tasks directly assigned to the subject person and their mana...
hi ,i have created a button on record producer . on click of that button attachment / template should get displayed in modal window on same page and we need to store that template or attachment in servicenow or call template as per region .for eg i h...
Hi all,I am trying to create a Flow to generate a Catalog Task from a given Catalog Item: and after its approval, generate an email with the link to a different Catalog Item to generate a new Catalog Task.The idea is to have a "list" of Catalog Items...
Dear Community members, I am new to ServiceNow development. I have understood the functionality of the ServiceNow Platform Administrator role Along with this, I have studied programming languages like JavaScript and Java.Now, I would like to become ...
Hey all, Need a bit of help. Just recently noticed that when we create an incident via a record producer in the Employee Service Center (ESC) and do not input (no variable has been configured) a configuration item (CI), then we try and work the inci...
I'm facing an issue where I need to pass data from a UI Page Client Script to a Workspace Client Script callback function, i referred community articles but this wasn't helpful.
Hi All, I want to understand the concept of parsing an XML response using XMLDocument2. If there is complex XML response and I need to parse it so that I can extract useful information and map it with ServiceNow table fields. Like when to use a loop...
Hi everyone,I created a flow where, once a customer orders an item, it goes through an approval by one approver. After approval, the task is assigned to a delivery group to be completed.Once the task is closed, the flow is supposed to do the followin...
The user is unable to open the attachment attached via the "Attachment" variable.I tried to open the attachment with my admin account and It did work.I am trying to download the attachment by impersonating an end user, but when I click on the attachm...
Hello All ,I try to abort execution of Scheduled Job when other scheduled Jobs (from a list ) are running. Script works in Background but there is no query to v_cluster_transaction table in Scheduled Job my script :var scheduledJobs = [ "Matching...