I have created a catalog item that I want to automate the trigger of that catalog item every 3 months. I used scheduled entity generation to automate this and wrote a script to create an REQ and RITM for the same. But the values in REQ like requested...
My client is in the Health Care industry and uses a product called Lawson (http://www.infor.com/product-summary/scm/scm-for-healthcare/) as an entry point for Human Resources. My client would like to perform typical activities such as create accoun...
Hi Team, We have got a requirement to remove a device from Azure AD using servicenow, how can i proceed with this integration? Best Regards
Note: I am not a SNOW developer; I am an end-user that uses SNOW to manage incidents, tasks, and change requests. As of yesterday, I and several members of my team have been unable to select text for copying in SNOW while using the Edge browser. Sel...
Hi, I have been often asked about below question in some interviews, please help to explain in detail with a possible solution if anyone has implemented it before: "How to import catalog items in bulk which will also help to import not only variables...
We need a report that shows which user has access to a catalog item. Is there a way to implement this?We only control access via user criteria and not via the service offerings.But I can't find a way to see which users fulfill the user criteria and o...
In the last week I am having intermittent issues with the SN Utils slash command switches. I frequently use /-ou and /-oc, but recently it seems to amend my filter. Here's an example where I am looking at active incidentsAfter using /-ou, it amends m...
What could be the reason a user can see fields on a case, but when I put them on a dashboard, that same user cannot see them there. They have appropriate COE security to see the cases these fields are on.
Hi Guys, I've been browsing solution to disable the New Button from the List of Request and Request Item but cant find any. I just wanna ask if its possible to disable this button. We want to restrict user from creating record using Workspace and for...
Hello! We are trying to hide/show a custom UI Action based on a related list ID. We only want to show that UI Action on a very specific related list. For example: IF Related List ID is REL:7f22341ca1ba20107f612a6c7e377117 Is there anyway to do this? ...
I have to hide New button in the related list in configure workspace for the only program _manager and program_admin roles users.
I want to create two different custom UI actions on two related lists which are having a relationship with the same table.The issue I am getting is both the UI actions are visible on both the related lists.I found this solution on the community ("RP....
Dear Members, I have designed the Script Include which is returning the User data to the Catalog Client Script. After selecting the Employee Id in the Catalog Item it is showing the Employee Name as [object Object] instead of User name.Please suggest...
I would like to get some advice on what the best way would be to accomplish something. We have a need for people to select all titles on active users. What would be the best way to make a list collector that will only show all user.title on active ...
Hello everybody, recently we had some questions about the ServiceNow Email handling. Emails with ran into problems sending because their size is too big, get the 'error string' - "552 5.3.4 Error: message file too big". Where is this handeled? Is thi...
