Hi everyone,I’ve built a custom heatmap for a dashboard using a client script + Script Include. The data is pulled via a GlideAjax call and then rendered into a heatmap table.Currently, the heatmap only loads when I manually refresh the dashboard.He...
I have a catalog client script on an MRVS that shows or hides Variable B depending on whether Variable A has a value.In the Service Portal, when a user starts typing in Variable A, Variable B doesn’t appear immediately—the user has to click outside t...
How to get JKS certificate password and thumbprint for configuration of External content connector .Will it be provided by Azure team, if so what we need to provide them for ServiceNow end ?
I'm testing test case in ATF through basic auth.I created a admin role profile 'ATF 'in sys_user table and created the same profile user name and passw in sys_auth_profile_basic table I'm getting {"error":{"message":"User Not Authenticated","detail"...
Hi, There is a mismatch between what is there is Oracle GLAS report in 'cmdb_ci_db_ora_instance' table and License Position Report in SAM Pro. How can I troubleshoot this? How to find out what is missing or breaking So please can anybody point...
Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)A. One Approval can have many RequestsB. One Request can have many Requested ItemsC. One Requested I...
What type of user (persona) has clearly defined paths and workflows in the platform and have one or more roles (ie itil and approver_user)?A. Workflow UserB. Request FulfillerC. ITSM UserD. Approving ManagerE. Service Desk UserF. Process User
Hi All, My requirement is to send an attachment from ServiceNow to Zendesk. We have an endpoint and API key stored in system properties. Can we do this through a business rule and a script action? Could you please help me with the script. Please assi...
When impersonating a user for testing purposes what is the best way to return the instance, logged in with your user account? A. Turn your computer off and on againB. Clear browser cacheC. End Impersonation D. Log out and back in And After finishing ...
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?A. Scenario DashboardB. CI Use Case ModelerC. CMDB Use Case ModelerD. Common Service Data Model (CSDM) product view
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What ...
HI I am looking for help on how I can in Workflow studio copy all the Additional Comments and Notes accross to a new case created in the same flow.
DescriptionI’m building an interactive Tree component in UI Builder on ServiceNow, backed by a Script Include and a Transform Data Resource (TDR). The JSON preview in the TDR shows the correct structure, but when I bind the output to my Tree componen...
Issue with Data Loss in sc_multi_row_question_answer Table After Closing SCTASK Record I am encountering an issue where, upon submitting a form through a Request, a Request (RITM) and subsequent SCTASK are generated. The SCTASK contains a variable se...