Hi, I’m currently facing a technical issue with one of the requirements. The requirement is to populate specific fields from the Incident form onto the Change Request form when the 'Create Change Request' button is clicked from the Incident form in S...
Hi Everyone,I’m working on an implementation involving multiple Record Producers that create Policy Exception records. Each record producer is associated with a different flow based on business requirements.Recently, I developed a Change Approver pop...
Trying a outbound integration between two instance .Goal: If i create an incident in Source , it should create in Target instance as well using Rest message and Business Rule Under Restmessage create a HTTP Post method :Business Rule: When Im testing...
I want to create record from attachment how I can do that.
I need to send the RITM number appended link to it as a parameter but before it I am just checking whether its coming as a output or not? I got no luck. What went wrong in ritm_url variable value?? (function execute(inputs, outputs) { var ritm_url =...
Hi, I am having the hardest time, trying to get a Multi-Row Variable Set from a Custom Table in to UI Page as an HTML Table. I have queried the record and used "variables.name-of-variable-set" and when I set a log I can see the JSON, but when I try ...
Hi, is there a way to test inbound email actions? I am trying to create an email record according to the conditions set in the email action but it does not trigger it. I am wondering if I test it wrong.
I have created a knowledge base with the Can read -snc_internal role.But in the service portal that Knowledge base article is not visible to the user even though the user is having snc_internal role.The kb article is published, and the knowledge base...
Hello team,I am trying to create a reference fieldsPortfolios,Budget codeBudget idsProject code Project idsThere are referring from a single custom table budget expense.When I click on their dropdowns, they all are showing me created by. I want to ha...
I'm working on a flow that sets the Description field on the RITM record where I need to pull 25 random assets from alm_asset (the display name).I know how to query the table and get results, but how do I randomly pull in 25 records so I can built a ...
Hi,I need to assure that a Flow's executions are run and completed in sequential order. They can't run in parallel. I thought there was a way to do that as a Flow or catalog setting but I'm unable to find it. Is this possible?Thanks in Advance,Tod...
Can we automatically transfer the Live chat to another Global Queue after some wait time like 15 mins?
In Normal Transform map, we can write transform scripts (on before, on after, on complete etc) and there the syntax is documented. How to write scripts in Robust transform maps? Need the syntax for the same
Hi all,We have an issue with null values not getting updated from AD to Servicenow. I tried looking at various articles but nothing worked out. I have no experience in writing the expression but tried updating the attribute mapping in Entra with an e...
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