Service operation workspace configuration for problem
I want to enable service operation workspace for problem so want to know what plugin are required for this , can you please help me on this ?
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Resolved! Changes on Platform Analytics Dashboard not showing after moving Update Set
Hi all,I have the following problem with a Platform Analytics Dashboard:After making changes in the Development Instance, I unload the dashboard and move it to the target instance (where it already exist, just without the latest changes). The dashboa...
Response Body--Error "message": "Insufficient rights to query records",
I am getting a response as:-{ "error": { "message": "Insufficient rights to query records", "detail": "Field(s) present in the query do not have permission to be read" }, "status": "failure" }Under the REST API Explorer, I am getting th...
fetch the inbound REST API payload and save it on a custom table
Hi Team, I have this requirement to fetch the inbound REST API payload and save it on a custom table.How to achieve this requirement? Thanks,Xhare
Business Rule to make the "supplier company" field empty on the basis of conditions.
Hi Everyone, Need to create a Business Rule to make the "supplier company" field empty upon the condition if "employee type" field changes and "supplier company" field is not changed in both UI and LDAP. Thanks!Chhavi Agnihotri
Applying sysparm_query fitlers to open list from client side ui action
Hi All, I am trying to open a List view of table from a Client side UI action while applying the filters using sysparm_query parameter in the url. The list opens correctly , but the filters I'm passing via the url are not being applied, even though t...
Integrating Your HR Portal with Microsoft Teams and Outlook
Bringing your HR portal's Virtual Agent from ServiceNow into Microsoft Teams has been a successful first step. Now, extending this integration to Microsoft Outlook presents an exciting opportunity to further enhance employee accessibility.The good ne...
Manifest configuration for integrating HR portal with Microsoft Teams and Outlook
Hi I’m quite new to this and would sincerely appreciate any guidance you could provide.We are currently trying to bring our HR portal into Microsoft Teams and Outlook. In our ServiceNow instance, the Virtual Agent is already integrated with Teams. I’...
Encrypt and Decrypt the payload (JSON format) at ServiceNow end in integration.
Hi, We would like to know if we can encrypt and decrypt the message (JSON payload) which we will be sending and receiving from ServiceNow to Pulsar and vice versa. Can anyone please suggest if there is a way that we can achieve this. Thanks!
Resolved! Dynamic Child task number
Hello,I have a requirement to generate the custom/dynamic task number. I have a custom application where the parent request from creates 9 child tasks (task table is extended from OOB task table) here the child task number should should thing like "T...
Get instance of GlideScriptedHierarchicalWorker via progressID
Hi guys,Do you know how to get instance/record of GlideScriptedHierarchicalWorker by using progressID?Example: I have a code for Worker like: var worker = new GlideScriptedHierarchicalWorker(); worker.setProgressName('Import Services'); worker.setBac...
Resolved! Filter the reference sys_user field based on script include & on-change script
Is this possible to filter the field of reference sys_user into same Region of Requested For ? Unfortunately this ain't work. Sample Script: Script Include:var UserLocationFilter = Class.create();UserLocationFilter.prototype = { initialize: funct...
How to Grow in ServiceNow as a Beginner | Covered Forms, Lists, Incident, ITIL – Need Guidance
Hello ServiceNow Community I'm currently working as a ServiceNow trainee and just getting started with the platform. Over the past few weeks, I’ve been learning and practicing the core ServiceNow fundamentals. So far, I’ve covered Form and List Views...
Issue with pagination step, data stream action
My response looks like this { "value": [<more JSON objects inside>], "@odata.nextLink": <This contains the next link to the next set of data> //I want this!!! } How do I do the pagination with this. I have tried a lot of steps, here are few rati...
Teams Chat Integration with Security Incident Response
Does anybody have an idea on how to integrate Microsoft Teams for Security Incident response? I only found a plugin Microsoft Teams Chat Connector for Security Incident Management but doesn't have an idea on how to enable the chat feature for SIR. Th...
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