I created a catalog item, and I want to restrict the catalog item for users with authorization level 3 and above, second, I want to limit the select box drop down visibility. Level 3 user only view TPA in drop down, Level 5 and above can view TPA and...
I have a flow for create and update service records Suddenly, all is going well when I tested it until it suddenly changed the stages to this from 3 to 4 stages and suddenly there is no approvers in my sc_req_item There are requests in my approval bu...
Hi, I need to use one variable called "name" from a MRV called "access_list" in my email notification . The notification on the sc_req_item table. Can you help with this? Thanks,S
Ive been given a requirement that I need to follow My progress so far is this:I created a workflow with this to create and update service records (cmdb_ci_service) I have a problem, it doesnt update the service records. The create works fine but t...
Hi, I have created a database view where I have to combine the ABC Table 'name' field (ABC@ddzwinf37) and server table 'name' field (ddzwinf37). I need some help with where clause, where we can show the details for ABC table based on server table. ...
My flow suddenly didnt work. I think there is a bug with the flow designer. This exact flow works just fine a while ago but it suddenly doesnt work. The approver wont show in the sc_req_item. The entire flow however works when I used the test option...
When defect is created under parent story, "Planned effort" of that new defect must get added to story "Planned effort", currently Out of the box functionally replaces the "Planned effort" of story with "Planned effort" of defect. I want to get it ad...
Hello All,Have a great day ahead, Does anyone know, how to navigate the CMDB Principal CI Class table in our instance? Thank you in advance.
I want to edit the List Control and make the below 'New' button visible for a specified role. I have added the specified role in the List Control but the 'New' button is still not Visible. Also I am not getting the Omit New Button script after clicki...
Hi Everyone, Am working in Product based company since 3 years, doing the project only on ITSM and CSM. But I want growth in my career,Could you please suggest me what are the modules I should learn to get growth in my career.And suggest where to lea...
Hey guys help me out with one easy question - I have a container in the portal now that container definitely contains column. That container background colour is black i am thinking to add a small box picture in the extreme left & right of container...
Hello, I am struggling with my requirement. I am required to automate sending email to the caller. There are three email strikes. Per email strikes the contact attempts field in the incident table which I added increases by 1 and the last contact dat...
I have two fields 1. Raised on behalf - Reference type - still had to customize an info icon with few fields (cant remove the fields in sys_popup as it would affect the other apps) - when clicked UI page should have 'Raised on behalf Band' OnBehalf b...
We turned on Now Assist in the Virtual Agent for our client. The Source feature, where Now Assist shows where it got its answer from, is not working at all. It will just give a plain text number, almost as if it is trying to provide a source. Thos...
Requirement is to create a sharepoint site with the inputs from servicenow catalog.Site Name: from catalog variableSite Title: from catalog variableSite Description: from catalog variableSite Permission->advance permission setting->site collection ad...
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