I try to configure the password reset functionality I go to the login page, identification and verification is successful Now I reset the password, but I get the below errorAnd I check the activity logs. I see an error as shown belowAnd I check the r...
I am working on importing records from one instance of ServiceNow to another utilizing a Data Stream with a Dynamic Object as the output. I have been leveraging the demo 'Get ServiceNow Object Schema - Dynamic' action to successfully import data, ho...
The “Document Management lists” section states, “Then when you reference this list to a target record, all the template documents under the list are created and linked to the target record.” How can I verify this? https://www.servicenow.com/docs/bund...
g_form.getValue('start_date') returns "03/31/2022 01:00:00 PM" and this is causing issues when I pass that value to a script include for verification against other dates. I am in CST, so the UTC value that the script include uses should be "2022-03-3...
Hello, We are using the Reply, Reply All and Forward buttons on emails sent and received in the activity for incidents. We are trying to update the 'From' email address if the assignment group is a specific group. For example, if we were sending a re...
Hi, i have a MRVS on my catalog item with two variables of type Reference. In addition, i have a variable of type reference on my catalog item itself. How can I populate one of the variables in the MRVS with the value of the variable in my catalog it...
Hello all,I've created several Knowledge templates and I'm having a hard time. I noticed when I create a new article the article template fields don't show. can someone help me understand what the issues is? I've compare my templates to the out of th...
Hi All,Request. : Please let me know, can we fix this by running script ? is there any consensus if we fix them by script in servicenow.two update version records has current state, so to fix this I have used below script. it fixed successfully .var ...
I have a catalog item with the following checkbox. My requirement is to create onLoad client script that is if the 'Requested for' job code is 40 and above to show the Copilot checkbox, otherwise hide the field. Can someone help me with that client...
Hi All, We have a requirement where when a csv file is attached to a change request, the system should process the file and insert few records into a table. This is done through Flow Designer and the trigger is on the attachment table. Once the funct...
Hi All, I have received a requirement in the incident Form to create a New category as " Password Reset" when category is password Reset then the sub category is given as 1. Active Directories 2.MFA .Then type is also given as Password Reset. when ca...
I am trying to create a ritm for each of a particular type of record from a custom table. I am getting the req, ritms, and tasks normally. However, the variables are displayed as '{}'. Here is a screenshot of the issue:Here is a snip of the code th...
I am looking for a way to automate the sharing of dashboards, including the reports they contain via Flow Designer. I am having difficulty finding where in the database the relationship between dashboards and reports exist. I have successfully crea...
Hello all! I am extremely new to using the ServiceNow Developer Instance and the quirks to how it is installed and configured. I am trying to replicate our production instance in my personal developer instance as closely as possible, so that I can c...
Hi Team,I am trying to show the sys_id of assignment groups which comes from cmdb app table. Below is the catalog item form Here when i select any of the choices on please select option , it is populating the values of each field on above readonly f...
