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Redirect after Catalog Item Submission in Workspace

Hi everyone,I have a question about redirecting a catalog item in Workspace has anyone already implemented thi s?Here’s my situation:I created a page in Workspace and added a catalog item to it. When I click Submit, the request is successfully create...

SalavudeenH by Tera Contributor
  • 1096 Views
  • 1 replies
  • 0 helpfuls

g_form in workspace UI Action button returns stale values

There is a list of records in a workspace view. Clicking on a record gives an option to create a case on that record by clicking on a UI action. Lets say, you open record and click on create case. This will open up a new case record with values from ...

aakashgoyal by ServiceNow Employee
  • 1504 Views
  • 4 replies
  • 1 helpfuls

Create a Database view with cmdb_ci and cmdb_ci_business_App

I want to create a database view combining two tables:1) cmdb_ci2) cmdb_ci_business_app There is a field called "BXYZ" on business application. (not on cmdb_ci)Both table has a common field "ABC". (both table has ABC field) I want to create a depende...

Community Alums by Community Alums  
  • 810 Views
  • 1 replies
  • 0 helpfuls

Resolved! help with View rules.

I have a requirement where  For End Users on certain conditions it should show one view , below are the conditions  A. If the user opening an RITM has no itil roles, and the item is not being opened from a  portal url, use the ess view  B. If the use...

RudhraKAM by Tera Guru
  • 8045 Views
  • 11 replies
  • 11 helpfuls

Resolved! Show all RITMs for a Request using a UI Action

Hi everyone,I need help or guidance with a small requirement.As you know, when we submit a request in the Service Catalog, one or more RITMs (Requested Items) are generated under that request. I want to add a UI Action (button) on the Request (sc_req...

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rah dev by Tera Contributor
  • 2155 Views
  • 8 replies
  • 2 helpfuls

Resolved! Disable submit button in in catalogue Item

Customer has an requirement where need to create an single point form which has an dropdown list which redirects to different record producers , however we need to remove/hide the submit button for this catalogue item, please suggest

Is Generative AI (Now Assist) Supported in Yokohama Release?

Hi Community,I've been exploring the Generative AI capabilities in the Yokohama release, specifically the Now Assist features such as automatic Knowledge Article generation from incidents. However, based on my investigation, it seems these features m...

Satyam123 by Tera Contributor
  • 1302 Views
  • 1 replies
  • 0 helpfuls

Resolved! Instance is offline

ServiceNow instance shows offline error, what could be the reason and how to fix this issue, already restart my instance.

raovij08 by Giga Contributor
  • 1042 Views
  • 2 replies
  • 2 helpfuls