Hi Everyone, I've successfully integrated BeyondTrust Remote Support with ServiceNow.While reviewing the documentation, I noticed references to adding fields to the cmdb_ci and sys_user tables. Could someone help clarify how these fields are populate...
Hi Community,I need to transform multiple attachment (csv file) attached to same data source where the attachment needs to be transformed using same transform maps in servicenow.Scenario:I receive an email in which I receive multiple attachments. Whi...
Hi, I want to get the position of '/' in a text using the glidefunction:position().And then want to use it in substring.Tried to escape the value but it returns error/garbage value. I cannot use other javascript functions because only basic functions...
Hello,I have created a custom view for the custom table which will be show on portal only, but the URL shows the right view but fields are different.1. First I have created a View2. Next created View rule for portal.View Rule On this view I have adde...
Servicenow user is not able to login , it redirects the user to logout successfull page. user record is present in sys_user table and is active. Admin role and other roles are also assigned. what could be the reason
I have a requirement where users can select multiple records and then click an 'Upsell' or 'Downsell' button. Upon clicking, a modal should open displaying the names of the selected records, their current quantities, and an input field for entering n...
General Setup Question:"Has anyone set up the Flow Designer REST Step (IntegrationHub) with OAuth2 via a MID Server? I need help with the basic steps."Specific Grant Type Question:"Can someone provide a step-by-step guide for configuring the Flow Des...
Hi All , {mailto:mailto.btn.rejection},{mailto.btn.rejection)these two template are used in the service request notification , i have some doubts about these two links1.wheather clicking these any of the link, it will approve or reject automatically ...
I am creating a catalog item for Release of Records and/or Information, and am not sure what CI the team completing the SCTASK should use and am wondering if someone has had to come up with a CI for something similar, and if so, what you used.
I'm having a strange situation:I enabled the discussion sidebar for Next UI and it works, but the problem is that even though the user has unread messages, the discussion icon doesn't show the number of unread messages for the user.Has anyone encount...
I am trying a Servicenow integration and one of the steps, is to copy the sys_id of the OpenFrame Configuration: ServiceNow Openframe Configuration ID – Navigate to All > OpenFrame Configuration and select the specific configuration from the list. Ri...
gs.info('[GetExcludedServices] Started'); var prop = gs.getProperty('custom.excluded.services', ''); gs.info('[GetExcludedServices] Property value: ' + prop); //var formatted = 'sys_id1,sys_id2'; var formatte...
How can we add the 'Add the data' option in ServiceNow tables / databases? multiple select choice a. Import setsb. Java codec Using formsd. Custom UI page Thanks in advance
I currently have a very basic client script that confirms a field change (Script Below). Is there a way if they select cancel on the prompt, it reverts the field value to what it was before? function onSubmit() { var legal = g_form.getValue('legal...
Hi All,I have a custom table under custom scope on which I am trying to track durations taken by tickets to transition through different states.Before creating metric definition on this table, I created a business in my custom scope, selected my cust...
