Hello,I am trying to create a business rule that would get the opened_at from the change_request table And carry it over to the appropriate standard change template and populate the opened_at date into the u_last_used date one the template form on ...
Hello,I have a requirement to remove the "Required Information" option on the Portal, So I have cloned the sc_cat_item page and created new widget for "SC Catalog Item" but when I see the page in portal I'm getting below errors. I haven't made any ch...
We have noticed that when you add an attachment to an incident is causes comments with a link to the attachment to appear. We would like to change this to worker notes. We disabled the Business rule that calls that script include AttachmentAuditTra...
Based on the inputs Action output should dynamically change the mail and assignee list.if they select approval type as Individual and approver value is not empty we should take input as approver and it should give approver mail and his sys id as out ...
Hello, I've a custom table which is not extended from task table.I want to track changes on few fields of that table. So I created a metric definition for same.I've cloned business rule 'Metric events' as well for my custom table. But as per my defin...
Hello Team,I'm trying to schedule an email to be sent three times a day at specific times: 08:00, 22:00, and 02:00. To do this, I selected "Run Periodically" with an interval of 1 hour, and used the following script in the "Conditional" field: var gd...
Hi, Team is executing an update script in Production for business request via Jira ticket (jira which is not acceptable). We are receiving the handover on app and work, and this came to our attention per policy which we need normal change but team is...
Hi Community,Good day!I followed this link to create a search bar using the Typeahead component in a custom Workspace using UI Builder by applying steps:https://www.servicenow.com/community/now-platform-blog/how-to-setup-a-type-ahead-search-in-ui-bui...
I have installed the Data Privacy in my PDI but I do not see the role to elevate "data_privacy_admin". I only see security_admin
Hello Team,Knowledge article is available in the native view but not visible in employee center. It is displaying "record not found".Native View SCEmploye Center SC
When i try to update a record from flow designer, am getting below error. Error: com.glide.script.fencing.ScopedGlideRecord cannot be cast to com.glide.script.fencing.ScopedGlideElement I am using flow designer in scoped app, and also updating the re...
Hi Community, Good day, I followed this link to show search bar in a custom workspace, I need to show some fields of my table in here as well.https://www.servicenow.com/community/now-platform-blog/how-to-setup-a-type-ahead-search-in-ui-builder/ba-p/2...
I have a record in "alm_hardware" table with discovery source as "SG-SCCM".We need to turn off the SG-SCCM discovery source for "Computer" model category
Hi all, I'm seeing that the "Stock" widget has been discontinued with the London release because the Yahoo Finance API has been discontinued. I've got a requirement to have this feature on a portal homepage to show the org's stock price. Has anyone...
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