Hi Team, i have those two fields, both of them are reference from yours tables (location, stockroom)I need a solution to, when i insert a data in location field (as Calgary) in the stockroom limited the search only for this location for selectedThank...
Hi, I'm receiving the below error when I try to submit the client script. Please assist. See this error on all the types of client script. onSubmit script error: ReferenceError: validateFunctionDeclaration is not defined: function onSubmit(){ var fun...
Hi, I need to enable global search for new tables and include some extra fields in it. I created search sources. Now I need to add a few more fields in these searches. Can anyone please guide. Regards,Faizan
Hi All, I’m currently working on an Automated Test Framework (ATF) test for a Policy Exception record. When a user clicks the "Request More Information" UI action manually, an email notification is correctly triggered and sent to the requester. Howev...
AI Search Assist is not functioning within the Record Producer — encountering an error message.
Hi Community,I’m encountering an issue while reporting on the Incident SLA table.We’re seeing duplicate SLA metric entries for certain incident tickets—specifically for those that have been reopened. I am applying following filters in the report:Stag...
Hello Team,Can someone assist me with configuring the SLA Task Stage colors? I’d like to apply specific colors to each SLA stage and also update the Actual Elapsed Time percentage color to match the corresponding stage color.
Hi Community, I'm experiencing weird behaviour of a choice type field. The field choice options disappears when user clicks on 'Save as draft' .Otherwise, the options are visible everytime. Before clicking on 'Save as Draft' UI Action: Before clickin...
Hi All,using g_form.setSectionDisplay(sectionName, isVisible) is not hiding sections in service portal.Dose any one know solution for this issue?I am working on Helsinki.Thanks,sajan
<Procedure> ①MID Server>Form screen>Related links>Execute ACC listener setup (specify MID Web server port: 8800) <Expected procedure> ②Delete the corresponding host record in the MID Web server context table ③Delete the corresponding host record in t...
Hi Community, I have created custom related list named as Dates & Documents but when creating new record it's not getting linked to its parent record. Relationship for custom related list: Also, the parent fields are not populating on child record (c...
Hi Community, I want to import data to Exchange Rates table. Need to update only recent records group by 'Currency' field. I have created the import set and trying to utilise transform map script so that only required records updated and other record...
Hi Community, We have a 'Tech Platforms' field of type 'List' in Demand Form. This field values are stored in 'sys_choice' table.I want to create an interactive filter for Tech Platforms with all the choice values listed(from sys_choice table) and wh...
So I created this custom List Filter and saved it under MyList section for a workspace, but that is visible in all the workspaces. Does anyone knows why this is happening?The first screenshot is from the Service Operations Workspace where this My Lis...
