Resolved! ACL Question
Hi, I have removed all the ACL to the custom table. Now I have created a write ACL only. Also, I have removed Admin Overrides options. Still I am able to see the table and edit it. Kindly help. RegardsSuman P.
Forum Posts
Resolved! ACL Scenario Help !!
Users with Role A should have write access to all field except Configuration Item on incident table and Role B should have write access to Configuration Item field and all other fields should be read only?
Resolved! onChange script error: ReferenceError: getCallerInfo is not defined function () { [native code] }e
Hi All,Can you please help me when i am using script include with gilde ajax then i am getting this error: onChange script error: ReferenceError: getCallerInfo is not defined function () { [native code] } can someone please help me regarding this ty...
How to make field read only in ui page until value is not selected
Hi All, I want to make fields only read-only on the basis of selection of that the second filed become editable.for example I created 3 fields 1. caller and 2. caller department and 3. call location.Now I want caller department and caller location s...
Resolved! Custom/Scoped application Deployment
Hello All, I would like to move a custom application from development to production instance. And it is published in the dev instance and when I am trying to install it from the production Instance "My Company Applications". I am getting the below er...
To disable "Remove / delete" option in attachment for closed ticket
Hello,When any Incident or Change is closed, user should not be able to delete or remove attachment from closed ticket. Remove / Delete option should be disable on closure of ticket.Regards,Shraddha
Resolved! Service Operations Workspace - How can I adjust the side panel within the REQ form/layout?
Good evening! Question for you all if you could assist- I am trying to adjust this specific area (screenshot below) within the REQ layout in the SOW- I was able to easily adjust the Incident information, but REQ is proving to be a bit more difficult...
Resolved! SAP 4/HANA integration
Hi all, How can we connect ServiceNow to SAP 4/HANA?Can we leverage on native connector or we are forced to make it custom? Thank you,Tommaso
Need Help Restricting Admin and Users from Deleting Attachments on Scoped Application Record
Hi ServiceNow Community, I'm facing a challenge in restricting both admin and user roles from deleting attachments on a custom table within a scoped application. Here's the scenario:I have an out-of-the-box (OOB) delete Business rule that permits spe...
Decimals not showing in reports
Hi,I have created reports using indicators and breakdowns. In my report I wanted to have the average of the (closed- created) . This is the indicator config - and this is the script -var diff=function(x,y){return y.dateNumericValue() - x.dateNumericV...
email notifications
Hi all, I am trying to create 2 email notifications 1. Users in the assigned to field receive a notification when a new case has been assigned to their ServiceNow queue, (one of the assignment team members gets assigned to the ticket)2. Notification...
Change of Update Set name
Hi,I am in process of moving all my Update Sets which are in "Complete" status in Dev Environment. But before moving it to Test environment can i rename the update set name in Dev environment ?Please suggestRegardsYashaswini
askIT app MSteams - servicenow
hi we have this ASKIT app for MS teams enabledwe need to find where the url redirection is defined for the View Ticket details button. For incident and requested items , can see the url navigation but not on this and send reply attached screeenshot
How to show a custom variable on a subject line for notifications
Im trying to include a custom field from the incident form (u_custom_location) in the subject line of our SLA breach notifications, but i have not ben able to put a correct variable. The field is a reference-conditioned field from the Locations tabl...
Resolved! Using HTML field to add video to a record producer on PORTAL
I am using a HTML field on a Record Producer on the PORTAL. The 'Video' icon is NOT available. Can I get a video input into a HTML variable field?
