There is a requirement to management hardware mobile device in Service Now. For a single mobile, we will have multiple IMEI. Each imei will have separate cellular carriers and their plan. We would like to have some suggestions to handle multiple IM...
Hi All,variable type is Date/Time [ name : Future date ]. Now in catalog form my day should not exceed 60 days, example [ today is Apr 17th then user should select date before June 15th ] please help here, how to achieve this
Hi,I am using MS Teams Spoke as below. Also, tried with grant type as client credentials and given offline_access scope. I am getting access token that is expiring in an hour but not receiving refresh token. Am I missing something or Microsoft Team n...
How to add a drop-down list to a calendar-style report, and load corresponding data based on conditions? Just like: thx!
I have created a advanced work assignment ticket flow where tickets are automatically assigned to the given group. But there are unnecessary tickets getting assigned by callers mentioned as guest. How to block the guest callers to assign tickets to t...
I want to change the workspace theme in cmdb workspace
Hi all,I want my users to be able to view the sc_req_item variables in portal side page via using "Data Table from URL definition widget" link used will be eg. "https://xxxx.service-now.com/xxxxx?id=pageID&t=sc_req_item&view=xxxxx", therefore i found...
Hello Team: Although I've worked with SNOW for many years, my knowledge of the workings for the CAB Workbench is very limited. Our company wishes to use the Workbench to run 2 different CAB Meeting. One for a Technical Review/Approval and then Senio...
I'm attempting to configure the Catalog Builder for my users. Unfortunately, I cannot seem to configure the approval step for new items built in the Catalog Builder; they all require approval, and I can't control where that approval is sent. Approval...
Hi,I am trying to install the updated version of ui builder but I get this "Unable to successfully install application package UI Builder:25.2.12. Unable to download app package" message.How can I fix this?
Hi, Below is the transform script i have tried into OnBefore, but i am getting the error "org.mozilla.javascript.EvaluatorException: Cannot convert NaN to java.lang.Long" . var gdt = new GlideDateTime(); var mstime = (source.u_lastlogontimestam...
Does Stacked column chart work for a custom table other than the in-built table such as incident table? I am trying to create a custom table and make a stacked column chart, however the Stacked by never any list any column names.
Hi Everyone,Currently new to Service-now and were trying to implement bulk creation on service catalog. As we have some users that are requesting for access for like 50 users and up and Add to Cart function is not okay for them.1. The requirement is ...
hi, we use dot-walk in any reports. when we schedule these reports, either we dont get the reports over email or we get an empty report. The run as user is a technical account (TA) which is not in the role "itil". My user account is in the role itil ...
Can we add new widget to success dashboard?there is an widget already which is combination of 2 difference scores, i need to add new widget and get the two scores to show in different widget
