Cannot call script includes from scoped applications

[Ulf Cederholm]

I have a simple script include that I use as test. I'm trying to call the script from a client script in any of our scoped applications, But no matter what I try no log entry is generated in 'Script Log Statements'. So it look like the script include isn't called at all. Everything works just fine though from any global client scripts.

As far as I know it should work? What the obvious thing I'm missing? Anyone have any ideas?

Client script code I'm testing with:

var ga = new GlideAjax('LUCallableFromScopedAppTest');
ga.addParam("sysparm_name", "checkIfLoggedInUserHasRoleITIL");
ga.getXML(getResponse);
function getResponse(response) {
    //Nothing
}

Script Include:

var LUCallableFromScopedAppTest = Class.create();
LUCallableFromScopedAppTest.prototype = Object.extendsObject(AbstractAjaxProcessor, {
    checkIfLoggedInUserHasRoleITIL: function() {
        gs.log('UlfC [LUCallableFromScopedAppTest] [checkIfLoggedInUserHasRoleITIL] [Script Include] [' + gs.getUserID() + ' has ITIL role <IS> ' + gs.hasRole('itil') + ']');
        return gs.hasRole('itil');
    },
    
    type: 'LUCallableFromScopedAppTest'
});

[palanikumar]

Hi,

Are you calling client script on change or onload? add alert message and check whether it is getting called

[Mahendra RC]

Hello,

Please check with below change

var ga = new GlideAjax('global.LUCallableFromScopedAppTest');
ga.addParam("sysparm_name", "checkIfLoggedInUserHasRoleITIL");
ga.getXML(getResponse);
function getResponse(response) {
    //Nothing
}

Thanks

[Mahendra RC]

Also in your gs.log there is I think some issue:

gs.log('UlfC [LUCallableFromScopedAppTest] [checkIfLoggedInUserHasRoleITIL] [Script Include] [' + gs.getUserID() + ' has ITIL role <IS> ' + gs.hasRole('itil') + ']');

The itil in inside ' single quote not sure if that can cause an issue

Please check once with below log updated using " double quotes

gs.log("UlfC [LUCallableFromScopedAppTest] [checkIfLoggedInUserHasRoleITIL] [Script Include] [" + gs.getUserID() + " has ITIL role <IS> " + gs.hasRole('itil') + "]");

Please mark my respsone as helpful/correct, if it answer your question.

Thanks

[Pavankumar_1]

Hi,

Can you try different logging methods like gs.info instead of gs.log

It will work.

Thanks,

Pavankumar