Hi Community, I am attempting to add an extra value to the date filter: From reading other posts I think the key lies in modifying the "Get Date Filter Options for Date Filters" business rule but I have added the line that I want and it does n...
We are trying to avoid changes to OOB scripts without an approval or only a specific group members will be allowed to make changes and developing a POC around it Question : How can we identify/query all scripts whether they are OOB or not. example fo...
Greeting folks, I would like to ask you gurus how to change the date format in a date variable within a record producer. In my personal instance, in a dummy record producer where a date variable exists, if I type '4/5/2018' (see below screenshot) ...
I have a list field in my form which refers to the pm_project table. When I select records from the reference field it does not display the value for which I have set the Display as true in the dictionary. It displays another column Project Name's va...
I am working in scoped Application but I am unable to see reference incident record in custom table. Tho, for Testing I have use sys_user table, User table is showing record in field. In incident reference field record is selected but field is blank...
Hi, we are doing the integration with an external application(Not ServiceNow) and it supports only OAuth 2.0 authentication. And the Grant Type is "Authorization_Code". we have configured the OAuth in ServiceNow --> Application Registry --> Connect ...
We want to use the templates in service portal forms. Is it possible to show the template bar in the service portal?Since I didn ´t find any solution, I made a new reference field and used the applyTemplate() function like described here - Apply Temp...
My question is next: Example. I have LENOVO MODEL X in cmdb_hardware_product_model Model categories are: Computer, Hardware, OS/X Server etc. 1)Will this lead to situation that discovery once classifies the new CI as Computer, other time while disco...
Option to start a new conversation is not coming in virtual agent. See below image:
Hi all, I have below mail script, it stamps individual apps name when found - i would like to replace the "Name:" to bullet point point - how should i change this? var appsNames = event.parm2.split(','); var details = ""; for (var i = 0; i < appsN...
Hello Everyone I am retrieving records from a table using REST API feature in servicenow. I selected columns in the query parameter (sysparm_fields) in a particular order . But while the API is being formed at the backend , the columns get re-o...
Hi All, As you can see on the attached image for some reason Firefox is no longer able to load the formatted xml for a record, when I click the 'Show XML' option. This issue has been happening for a couple of weeks now, and I was wondering if anyone ...
We've had to cancel some background jobs that were running longer than anticipated, but those jobs sometimes get put on a node that we're not logged into. Depending on the severity, we have the whole team log in until they get the node it's running...
I have an inbound email action named 'Create Incident' in our dev environment where I'm an admin. It is the only active inbound action by that name. This action runs when the Subject starts with 'Submit'. When I send an email in from prod, the action...
I have a Multi-Row Variable Set in a Catalog Item that we are displaying in the Service Portal. I am pre-populating it with exactly the number of rows it needs to have (that part is working great). So I want to remove all the Add/Delete options tha...
