Changes made to list layout are not reflecting - ServiceNow

[ramireddy]

Hi All,

I am modifying the list layout to add few columns to the view. However, the changes are not reflecting, when I visit the page again.

Here are the steps, I am using:

Go to corresponding table -> Layout List ->

After clicking on save and update, It's not reflecting the reference table fields in the list.

Can you please help me, what am I missing?

Thanks

Rami Reddy

[anusha60]

Hi

Go to System UI > Lists and search for the table name > open the table record with   "Default View" and here you add required columns and save.

If want to set this list view to all, make user field blank.

Hope this will help you.

Thanks

Anusha.

[ramireddy]

Hi Anusha,

I tried like as you specified. It's showing the columns that I added. But in the view, its not displaying.

Here I can see all the 7 columns.

But, when I browsed to module, I can see only 3 columns.

Thanks

Rami Reddy

[divyalakshmi]

Hi Ramy,

When you add columns in form layout list you have view name to be mentioned in Form View Section. Did you select the proper view to capture this column?

[Kushagra Mehrot]

Hi Ram,

You need to personalize your list layout as well in order to view those fileds.

Personalizing list view for all users:

1. open the list

2. right click header of list pane & add field from the slush bucket

3. save

Personalising your list view:

1. open the list

2. click on settings gear on the left of list pane header

3. save

Thanks,

Kush