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06-26-2017 09:38 AM
Hey Folks,
we have a need(desire) to create a new role that requires our Asset Manager to elevate his role in order to delete/edit certain records..
I created a new Role, made it an elevated role.
Applied the role to the Asset managers Group.
i tried applying the role directly to the person.
every time he clicks on his name, there is no "Elevate Roles" option.
We really want him to have his "normal" roles, but then when he elevates, we log what he does as elevated.
I know there is a lot of OOB stuff for Admin and security_admin.
Is there a way to have a NON-Admin user, elevate roles?
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07-13-2017 01:23 PM
Hi Steven ,
Please refer : Force administrators to manually elevate
This property is available to force all users with the administrator role to manually select the role that they want to elevate to.
If you want to allow Non-Admin roles , please update the value = false .
If this property is not your in instance , Please create and update the value = false , followed by cleaning of cache and re-login .
Regards
Manish

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06-26-2017 10:58 AM
Hi Steven,
This sounds like a bug. According to the docs, you need to assign the role to the user (not the group). Any user with an elevated role assigned to them will get the option to elevate on their banner options (see image in the link.)

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06-26-2017 03:32 PM

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06-27-2017 05:25 AM
FWIW, I've done this with other roles for admin, but not for non-admins. As Michael points out, this is the way the additional elevated roles are represented. You go to the Elevate Roles option by your name, and up comes the dialog box Michael spoke of.
I just tried it in Jakarta with a role called super_user assigned to demo user George Washington and it was also not displaying the Elevate Roles option. Sounds like a bug. Time to call support.
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06-28-2017 06:26 AM
I have opened a HI ticket. Lets see what they say about it. thanks for the feedback. will keep you updated.