In dashboards,we have idea manager dashboard, I actually want to get data visible on analysis in idea manager dashboard.I can able to see the data only on summary tab, but not in analysis tab.I have run few jobs related to this dashboardEven though I...
In dashboards, we have an execution dashboardunder that we have different tabs like overview, financials etc..Out of those tabs, we have Geo tab tooI want to know that Geo tab is coming from which table and how to show the data in the Geo map in exec...
Hi all, May be one of you have the answer. I try to make GET request with REST Message, as I am struggling with getting valid response from API I am looking for a way to see how exactly looks a full request executed by MID server. In ECC queue I...
Hi Team,In CSM/FSM Workspace, For BO case, if agent try to create new Tasks (which starts as CSTASK) then the SLA attach on BO case should pause, until CSTASK is closed.Existing configuration of sla on back-office table.
Hi,I have a survey created in the mobile app that consists“The second question is a reference field (sys_user) that currently allows selecting only one user at a time. How can I enable it to select multiple users?”What are possible ways we can achiev...
when select close SiR ui action buttion automatically closure resolution notes under code catagory close fetch false postive based on false postive close notes options shown only 3 code catagory close if fetch begin postive unser close notes options ...
I have create a new custom workspace and added pages like list, record and dashboard. Able to see the list and records. But with dashboard template page, it shows can't display dashboard even though I have added a dashboard to it.
Hi,I have a requirement where there are 2 levels of approvers. If the first level approver either approves or rejects the state changes respectively. Same goes with second level approver. If the first level does not respond for 2 days it should go to...
Hi Everyone, I have a requirement when approver click Approve need to display dialog box with two buttons Yes and Nowith display the content "Have all tickets transferred appropriate group" If click on Yes request should approveIf click on No s...
My @Servicenow Version - Zurich I'm encountering a Base-64 decoding error when making a REST API call from Flow Designer to an external API. The error message states:"The input is not a valid Base-64 string as it contains a non-base 64 character, mor...
USE CASE: Every project has a group of related records called stakeholders.At the end of the project I want to send a survey to every stakeholder flagged as "send survey = true" I have a SURVEY defined, and a trigger condition that works wonderful...
Hi Everyone, I have a requirement for to send notification to requestor with list of all active tickets which are assigned to specific assignment group. 1) assignment group is one of the catalog variable2) Records should send table format How i ac...
Hi all,I am running into an issue. I am trying to show the correct variant of a page in case the standard one isn't required.Likewise, I was trying to check the value of the optional parameter in the conditions' field of the page variants, but this d...
I am working on existing catalog item Which have 2field field 1 and field 2Field 1 is already editable in sc_req_item and sc_task for specific groupThere is no catalog UI policy and catalog client script doing that wHEN I AM Trying to make field 2 ...
Hi @everyone, Could you please help me with remove null filed in Approval email, please check below snap
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