As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any
Looking for any help with binding a data resource to a filter source. I have a data resource that I use to look up records. I have a filter component and in the "Filter source", I bind @Data.look_up_records.results. When I try to use the filter compo...
HI All, I was trying to use the VS code App to work on the service now scripting, so I have used the "ServiceNow Extension for VS Code" properly configured to the PDI able to run the back ground script and also create the BR, Script include everythin...
Hi:I am looking to create a daily scheduled job export of a table and send it as an sftp to a mid server. Any thoughts on how to do that? Can it be done using flow designer? Thank you for your help!
Hi everyone,I am working on a new Predictive Intelligence implementation in a Zurich sub-prod instance. I am trying to build a Classification solution for the Incident table, but every time I click "Train," the process fails with the following errors...
Hello Colleagues,Please support me, I need to set up short description, description and assignment group as mandatory for Catalog Tasks and Incident Tasks created outside the flow, by user on SOW. Thank you for help:)BRSylwia
Following OnDemand Courses will be retired soon. 1. "Service Bridge for Consumers Essentials” On-demand Course will retire on June 11,20262. "TPSM/TSM Service Bridge Implementation Bootcamp OnDemand- Part 1” On-demand Course will retire on June ...
I saw this article about being able to use hi-hop to hop into any PDI? Is this accurate, or just some old information never cleaned up? Anyone tried this? https://developer.servicenow.com/dev.do#!/learn/courses/zurich/app_store_learnv2_trainingproc...
Hi Community, I'm after some collective assistance to help me with an onChange Catalog Client Script please. Goal: When a user enters a URL into a single line text variable [provide_url], I want to ensure they have entered a valid URL including the d...
Hi team,I have an integration set up between Microsoft 365 and ServiceNow where I created an Application Registry using client credentials.Currently, I need to manually click the “Get OAuth Token” related link to generate the token. The token expires...
Hello everyone,Currently users receive a notification every time a comment is left on an incident or ritm (this one is a cash register), the fact is that when mentioning a user with @Community Alums they receive the notification of the mention and th...
SummaryIn a scoped application Workspace, users are able to delete attachments even when they do not have write access to the record. There also appears to be no way to implement conditional delete control for attachments within the scoped applicatio...
Hi all,I have a list visualization on one of the Platform Analytics dashboards that displays data from the task_sla table. The issue is that the list does not show the latest SLA values. Even after refreshing the dashboard or the list, the numbers do...
Hello devs! I am having trouble with parm2 in an email script I am writing. var parm = event.parm2; var splitParm = parm.split('~'); Using that code I had thought splitParm would be delimited by ~ but when I print splitParm the data is delimited by ;...
Hi everyone,I'm encountering a strange issue with the "Ask for Approval" action in my flow. As shown in the attached image, the action goes through to "Completed" without actually waiting for an approval. No approval record has been created in the sy...
