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fields are not displayed in History

gtk
Mega Sage

on asset form when a record is open and navigate to the header of form and go for history - calendar option we cannot see all fields (changes in history)

ex: when assigned to changes i cannot see in the history-calendar page instead i can see cost center and location fields. 

can anyone help me on this

2 REPLIES 2

sebastian_g_snc
ServiceNow Employee
ServiceNow Employee

Hi gtk,

the answer to your question is very simple: the table alm_asset has an attribute set on almost every column: "no_audit=true". This prevents the system from tracking changes on these columns.

The "funny" thing is, that audit is enabled generally on the alm_asset table. See the 2 screenshots I attached.

(Don't ask me for the reason this attribute is set...it don't know 😄 *sorry*)

find_real_file.png

 

find_real_file.png

Kind regards

Seb

thanks for the update 

if we add "audit-true" in attribute section of the particular field we can able to see the changes done after this update. is there any possibility to see the old changes (history) of that field