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Soft PIN Expiration reminder on Partner Portal

Hello experts,We received an email from saying it is from partner portal, Did anyone of you encountered similar email notifications?If so do you have any idea about what is this email is about and the actions needed to be done.I cannot find any Servi...

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Rain Vaine by Kilo Sage
  • 2529 Views
  • 11 replies
  • 14 helpfuls

Catalog task with two users for assigned to

Hello Community,I would like to ask whether it is possible to assign two people to the same Catalog Task.The context is the following: a RITM is submitted, and I need someone from a specific group and another user who is not part of that group (for e...

MiliReinoso by Tera Contributor
  • 267 Views
  • 3 replies
  • 0 helpfuls

Where Should I find my Form Builder logo/banner

After the Prod to DEV cloning we lost the this Now Logo. Now i am unable to find the location of this logo. For other places my company logo is visible their no issue only in Form Builder page Now logo is not visible. Help me where i can find this lo...

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harshal_x by Tera Contributor
  • 681 Views
  • 5 replies
  • 2 helpfuls

Now Assist skills

Hi, Any suggestions on how to disable now assist skills in the workspaces? We want to remove AI related capabilities in the workspaces.   Thanks.

CV6 by ServiceNow Employee
  • 268 Views
  • 2 replies
  • 0 helpfuls

Human Resource Service Delivery

Please help me with the correct Answer. I can see that 2 different answers when I searched for the below questions  1.The customer you will be implementing for wants to utilize Now Mobile. What is the minimum HR SKU they may purchase that includes No...

Sruthi12 by Tera Contributor
  • 240 Views
  • 2 replies
  • 0 helpfuls

What is the best way

How do I request a free instance for my job search since I don;t have access to an instance

subi by Kilo Contributor
  • 254 Views
  • 3 replies
  • 0 helpfuls

Knowledge Workflow

Hi All, After Australia upgrade, we are seeing weird workflows in KB Article. Can anyone tell me how to resolve it. Attached is the screenshot. Thanks,Rooma 

Rooma1 by Tera Contributor
  • 729 Views
  • 3 replies
  • 1 helpfuls

ATF questions

  Hi All,Can someone please help with the below questions.Where should the ATF plugin be installed and test suites should be created?Does ATF components get captured in update set?Does the plugin get wiped off after a clone from PROD?Does the ATF tab...

shikhakhann by Tera Contributor
  • 169 Views
  • 2 replies
  • 0 helpfuls

Incident Record producer - let end users select a CI

Hi everybody,  I have a question relative to the portal form for creating an incident. My custumer wants the end user to be able to select a CI through a reference field, for identifying the device which faces an incident. But unfortunatly, cmdb_ci i...

Resolved! The location field for some of our CIs is wrong

Hi, My department is noticing that some of our Configuration Items are displaying incorrect locations in the cmdb_ci_list on our production instance. (See Location Issue-1 and Location Issue-5.) Our CI data comes from our NAC, and our Forescout trans...

BenFan by Kilo Guru
  • 322 Views
  • 4 replies
  • 0 helpfuls