Hi Guys, I am trying to hide one of the macro 'add_location' present beside assignment group field when the case state is resolved or closed complete. However I am not able to get this worked. Please suggest. Thanks<?xml version="1.0" encoding="utf-8...
Hello!I am trying to change the language of a calendar widget in the service portal from english to new norwegian. We have been creating manual translations for new norwegian in other parts of this portal. After some research, we have found that even...
Hi All,I have a requirement in the Service Catalog:There is a global variable set named global_variable_set which contains a field requested_for (type: Reference to User). This field is editable, and the user can change it multiple times.There is ano...
This is the Script Include, the call breaks on the console.log statement.It executes the prototype statement but then exits
I have created a UI Action on the sc_task table and added the below code for Creating a Standard Change: var url = new StdChangeUtils().getURLForTask(current, 'rfc'); url += '&sc_task_sys_id=' + current.sys_id; action.setRedirectURL(url); It is redir...
Is there any possibility that we can Rename the name 'Details' specifically for one table, for instance if i open an incident record form in workspace the details should be renamed as something like 'Incident Details', is this possible
Hi All, I am working on project where I get the zip file in the attachment then we have to unzip it and read the data of the files which are under zip file. then we need to combine those 2 files together on the basis of parent child relation ship to ...
Hello everyone, There seems to be a problem with the Similar Incident (TI) recommendation action. The button Copy resolution notes is not visible if I switch the language of my instance other than English. The button is visible and the contents in re...
Hi All,in Scoped - SCript Include :var fileList=[]; var att = new GlideRecord('sys_attachment'); att.addQuery('table_sys_id', '1fabd08cf01a483faf9fa7e67bc0b4b7'); att.addQuery('file_name', 'ENDSWITH', 'abc.pdf'); ...
Hi,I have a requirement where I want to call an email client template through a UI Action. I have 2 email client templates on the same table. What I want to do is call one template from the OOB Functionality and the other using a UI Action.Now the is...
Hi, I have a custom app I am making in ui builder and I am wondering if someone can help me with a updating a the script on a ui action so that after I submit a form, it goes back to the list view of the form just like in native ui. I tried the...
I have a provider notification ([sys_notification]) that runs against the [live_notification] table and on record change, insert, and when the field name is work_notes or comments (category is 'connect'). When someone sends an @mention, the recipient...
I am trying to create a Catalog Item with has a Reference variable that uses the Safe Epic (sn_safe_epic) table as its source. By default, the Safe Epic table has the Number field as the Display Field. However, when I set up my Variable, it shows t...
Is there a way to limit people from being able to schedule report with out attachments? We do not want users to send the reports in the attachments. Any help on this would be greatly appreciated .Thank youShubha
Is gamification more effective for onboarding or long-term engagement in portals?I’ve seen gamification used successfully for onboarding new users, but I’m curious how effective it is for long-term engagement once users are familiar with the portal.A...
