We have a scoped app where a person fills out a Record Producer on the Service Portal, and it populates a record in a custom table. That part works fine. But we are creating a flow that does various things when the record is first added to the tabl...
We have some Record Producers where we have created some Templates (listed under the Generated Record Data tab on the Record Producer). If we open an existing template, I only seem to be able to edit it if my name is in the User field. If someone e...
Hello,This is probably a simple question for some, but I can't seem to figure this out. I have created a uxf declarative action for a related list. This has an add on event mapping to a handled event in ui builder that is mapped to a link to destin...
How have you set up the incident assignment process in your latest itsm projects? Directly to the support group of CI or support group of service offeringOr using predictive or task intelligence?or should it be assigned to service desk always who th...
I am trying to create an inbound action. It should take the username from the subject line and submit a Catalog Item in the name of that user. It should check the u_employee_type field of the user record. If the value is Employee, it should generate ...
Hi ServiceNow Community, I’m seeking help with an issue we are facing during a ServiceNow integration using the REST API. One of our clients is experiencing a 401 Unauthenticated error when trying to fetch data from the sys_filter table. The client i...
will advanced reference qualifier works for list type fields?if yes how
Hey Everyone! I hope all is well. I'm trying to find these reports that are displaying on the Hardware Asset Workspace. Has anyone been able to find these reports? I have located the page under the UI Builder for Hardware Asset Workspace, and I fo...
Hey experts,I am struggling with how to add node.js (Already added require.js and seems working) as script include. In general i need aws-sdk.js to be added as script include so i can use it to do http calls to AWS EC2 (var x = new AWS().EC2(); ........
Hi All,I am working on a scoped application and trying to create a UI Action on the sys_user_group table.In Global scope, the sys_user_group table is visible in the Table dropdown when creating a new UI Action.But in my custom scoped app, the sys_use...
Hello CommunityI'm excited to share that I recently passed my Certified System Administrator (CSA) exam and am now starting my journey to become a ServiceNow Developer. My next goal is to prepare for and pass the Certified Application Developer (CAD)...
Hello,I have a use case for the Assigned to field where it is filtered based on several criteria. I would like to create an ATF Test to validate that the invalid options are not in the list. There does not seem to be an assert type associated with ...
Hi,I have came across a requirement where I need to post a .csv file to my mid server and push to an SFTP location.My SFTP location uses a username + password authentication method .For that I am using the export set, and try to call a MID Server Scr...
Hi All, I need to show the approver name of particular ticket in the below ticket details.Attached image for reference.
Hello All,In service operations workspace there is a service dashboard page.Is it possible to change/modify these things here?Default | 1 IncidentService Breakdown optionsand show incident below instead of servicesIs there any workaround or is it pos...
