Hide Special Handling Notes List

[Mohamed Elsayed]

Hi All,

Can I hide the (special handling notes list) in the case form based on a condition? e.g., if there is no record. Please note that I want to hide the special handling note list NOT the pop-up

Regards,

Mo

[Amit Verma]

Hi @Mohamed Elsayed 

Please try with the solution provided in the below post and see if it works :

https://www.servicenow.com/community/developer-forum/how-to-hide-special-handling-notes-list-based-o...

Thanks and Regards

Amit Verma

[Mohamed Elsayed]

Thanks Amit,

I've seen this solution but do not know how to edit the UI Micro to achieve the requirement. (if you can provide the code that would be highly appreciated).

Also, I am still learning Javascript and I thought to set the visibility using a client script (using 

g_form.setVisible) but I do not know how to get the backend name of the (Special handling notes list).

[Sid_Takali]

Hi @Mohamed Elsayed Refer this article https://www.servicenow.com/community/csm-forum/popup-special-handling-notes-when-onchange-of-the-acc... 

To edit UI Macro refer below screenshots