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‎11-01-2019 05:30 AM
I am using workflow to generate approvals.
and the oob email notification is sent (Approval Request)
I need to customize this oob approval email notification for my custom table (contain custom table fields and verbiage ...)
Does someone know how to do this?
Solved! Go to Solution.
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‎11-06-2019 10:33 AM
i found this link
https://community.servicenow.com/community?id=community_question&sys_id=804155b2db1163c011762183ca96199c
this helped me resolve my approval email task.
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‎11-04-2019 12:00 AM
Hi bro,
You can write inbound actions for to approve or reject through emails.
In inbound actions you can specify the conditions like subject contains, field ...etc.
Depending upon the conditions it will update on the target table.
By using watermark service now instance will identify to update that on which record.
Refer the below links may helpful to you
.Approve or Reject Change Request via Email
Single click on email link to accept/reject a record
Buttons within Email Notifications
Thanks &Regards ,
KrishnaTeja
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‎11-06-2019 10:33 AM
i found this link
https://community.servicenow.com/community?id=community_question&sys_id=804155b2db1163c011762183ca96199c
this helped me resolve my approval email task.