How to change the Caller field colour in list view to Red & bold using Field Style

[savitha5]

Hi All,

I am trying to change the color of the Caller cell to Red & Bold if the Caller is VIP user.

I have tried the below style on Field style for Caller field in Incident table, but it only shows the VIP icon and the Name in bold but the color remains Black. Could somebody help me to fix this.

On Incident List view, the VIP users are shown in Bold, but need to change the color to Red.

Any help will be highly appreciated!

Thanks,
Savitha

[Omkar Mone]

Hi 

try with below style.

background-image: url('images/icons/vip.gif');

                      background-repeat: no-repeat;

                      background-position: 98% 5px;

                      padding-right: 30px;

background-color:red;

Mark correct if it helps.

Regards,

Omkar Mone

www.dxsherpa.com

[savitha5]

Hi Omkar,

This adds Red color on the Icon but not on user name 😞

Is there a way to change the text color.

Thanks,
Savitha

[Omkar Mone]

Hi 

You can go with this client script given in the below link.

https://community.servicenow.com/community?id=community_question&sys_id=a33d4ba9db9cdbc01dcaf3231f96...

Mark correct if it helps.

Regards,

Omkar Mone

www.dxsherpa.com

[ScienceSoft]

Hi savitha,

try to use the style below



It works as you expected: