How to convert price based on logged in user in RITM?
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01-08-2024 05:36 AM
Hi All,
I had a requirement to convert the price of the catalog item to logged in user. Like if the catalog item price is in US dollar $1046.If the logged in user is from UK. Then convert the price to Pounds in RITM.
How to achieve this.
Anyone can please help me on this.
Thanks.
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01-08-2024 05:46 AM
check this link
Customizing prices and currency in your Service Catalog
For your catalog item ensure you have a record in fx_price table and you set the Type as "Calculated (dynamically determined on display)"
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-08-2024 05:56 AM
It is showing like that only. but the price value is showing as 0 if the logged is user is from UK.
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01-08-2024 06:40 AM
check the link I shared above.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader