How to convert price based on logged in user in RITM?

Sangeetha8
Tera Contributor

Hi All,

 

I had a requirement to convert  the price of the catalog item to logged in user. Like if the catalog item price is in US dollar $1046.If the logged in user is from UK. Then convert the price to Pounds in RITM.

 

 

How to achieve this.

Anyone can please help me on this.

Thanks.

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Sangeetha8 

check this link

Customizing prices and currency in your Service Catalog 

For your catalog item ensure you have a record in fx_price table and you set the Type as "Calculated (dynamically determined on display)"

AnkurBawiskar_0-1704721541716.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

It is showing like that only. but the price value is showing as 0 if the logged is user is from UK.

@Sangeetha8 

check the link I shared above.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader