How to create incident via esc portal using url

[Alon Grod]

Hi,

This is my instance  portal url when I click on 'Create Incident' from the Service Portal(esc):

http://instance_iurl/esc?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9

How can I add to this url parameters that will be populated using the url, for example:

service_offering, short_description, description...etc

[Ankur Bawiskar]

@Alon Grod 

you can send values in url parameters and then use onLoad catalog client script to get the values from url and set it

what did you start with?

[Alon Grod]

@Ankur Bawiskar is there any way to set values directly from url without onload client script?

[Ankur Bawiskar]

@Alon Grod 

you can pass values in url parameters but to set those on record producer variable you will require onload client script without which you cannot extract the value

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sumanth16]

Hi @Alon Grod ,

Please refer below thread:

https://www.servicenow.com/community/employee-center-forum/need-to-place-the-create-incident-in-empl...

Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Thanks & Regards,

Sumanth Meda