Hello, I just wanted to contribute by sharing how to make an attachment mandatory in ServiceNow when, for some reason, you can’t use the default “Mandatory attachment” button on the catalog item. I found a very simple way to do it and wanted to shar...
Hello ServiceNow Developer Operations Team / Admins,My Personal Developer Instance (PDI) dev410005 has been stuck in "Offline" status since afternoon[cite: 4].When attempting to access the instance, it returns a "502 Bad Gateway" (snow_adc) error[cit...
Hi Experts, How to remove chat icon on esc portal, I made 'ESC Chat' active false on 'sp_agent_chat_config_list' but it is still appearing on esc portal. I don't see that on ' Page designer ' generally we find in bottom of the page.
I am creating ATF of Demand Lifecycle, after validating the screening, have to impersonate 'assigned to' of Assessment Instance record and complete the Assessment, I am able to complete the step till opening the assessment form, I tried with navigate...
Hi, I am getting Waiting for table metadata lock message while committing an update set. The update set has been stuck is same state for over an hour. Please suggest how this can be fixed. Thanks!!
Agents are reporting that they getting errors in Chat in Service Operation workspace. The error message is "An item in your inbox was assigned to another agent, so no action is needed." coming before the timer is becoming 0 seconds.Can I get where th...
Hello,I’m setting up a fresh ServiceNow Personal Developer Instance (PDI) for Cisco Firepower Discovery pattern development. Installing Discovery and Service Mapping Patterns from Application Manager fails with “Unable to Download Package.” The UI pr...
There is a Ui button on a ootb table sn_shop_purchase_requisition where there is a Ui button and a code is written here. I want to perform the same thing in background script but I am getting an error this is the script include code OOTB:var UpdatePu...
Hi all,Following a recent Australia upgrade, we've observed an issue in Workspace where Section Separators (annotations) on forms are displayed as an empty field containing an information icon, rather than just the horizontal separator line as it us...
My Developer Instance is down since morning today. What is going on? When will this be up and running?dev330388
Hi all,When I open the AI Experience widget builder (/aiux/builder/edit/widget/-1), I get this error: “Latest AIUX skill Kit is not installed. Please install.” All AIUX apps already show “Up to date” under Store applications:AI Experience Framework S...
I have Survey Indicators set up, but I am looking to limit it to certain groups. There's no "Assignment group" to limit it to. Any suggestion how I can narrow it down?
Hi Community, We are working on a requirement in Employee Center (Service Portal search, EVAM configuration) where external links behave inconsistently depending on where they appear: AI Search results (after the search completes): external links o...
Hi , I am looking for an OOTB option where we can use the svc_ci_assoc table to identify the correct impacted CIs/services and also optimize Incident creation performance.Could you please help me identify any available OOTB options or recommended app...
