How to set default homepage for roles?

ServiceNow SA
Kilo Guru

Hi Team,

I need to have a default landing homepage for few roled users whenever they login.

I have already added the roles in homepage under Read roles.

But the homepage is not getting set automatically when user logins. Do they need to select homepage manually?

1 ACCEPTED SOLUTION

Vamshi dhar
Kilo Guru

Hi Servicenow SA,

Please look into this below thread, it helped me to achieve a similar requirement

https://community.servicenow.com/community?id=community_question&sys_id=44390fe1db5cdbc01dcaf3231f96...

 

 

Thanks

Vamshidhar

View solution in original post

6 REPLIES 6

Willem
Giga Sage
Giga Sage

Can you check the User preferences table? There the homepage is stored if the user has this set:

https://docs.servicenow.com/bundle/paris-platform-user-interface/page/administer/homepage-administra...

 

Also make sure no User is filled in on your homepage, that will overrule the Role setting:

Specify the roles you want users to have to view this homepage. Read roles limit who can view the page. The User field takes precedence over this field.

https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/homepages/task/t_CrHomepag...

In user preference table, homepage will be visible once the user has set their homepage. Correct?

I need to make my homepage as default for those users instead of them going to set it manually.

You should make sure no user specific preference is present for the users you want to have the default. Then make a default one for system:

find_real_file.png

If i select system, will it be default for all users?