We have a catalog item with field Service Instance which is referencing to cmdb_ci_service_auto but we want In the Lookup window to show only Name, Install Status, Support Group.Things I tried and dint work: 1.Created a custom view and referenced tha...
I'm working on a Business Rule that uses the below query in the if statement:((current.u_external_auditor_sox_control == true || current.u_sox_control == true) || (current.u_cbp_tier == 'Tier A' || current.u_cbp_tier == 'Tier B') || current.u_support...
Hi ServiceNow Experts,I am seeking your high-level guidance on implementing the following automation use case in ServiceNow.The objective is to automate the resolution of incidents related to devices not receiving Windows Updates through Microsoft Au...
"The fraction part of a currency value cannot exceed 4 digits. It will be rounded off to the first 4 digits"Want to edit this msg for contract management
Hi All,We have a requirement to Integrate CISCO with Servicenow.The use case is that if a person call on CISCO telephone(Customer using it already) we can manage that call in servicenow like we can answer that call and open Interaction for that call....
want to know how Data privacy is handled for Now Assist capabilities customer is asking data privacy details for LLM Model in ServiceNow
I am looking for end to end details on how to deploy software automatically using Intune with ServiceNow. I couldnt find the any docs/community posts/blogs/Youtube videos describing the same. 1. So looking for end to end flow details2. Doest it also ...
Hello Community, I have created below dependency widget:The baseline widget makes use of a JavaScript library called OpenLayers. See https://openlayers.org/. Requirements 1. Setup Widget DependencyFirst we will setup the dependency, JS include, CSS i...
How to flush cache?When to flush cache?Why do we flush cache?
Hi All, i want to hide save button from change_task button , before that how to find out on which table the OOB is written ? i tried searching in change_task table but didnt got anything . is this save button coming from global table.
Hi all, I am trying to find some information/documentation on how to add user to a shared mailbox using IntegrationHub with Microsoft Exchange Online spoke - Looking at the spokes documentation, it seems that there is no ootb action such as "Add user...
How to show only those groups in the workspace assignment group I am creating a custom workspace in that record page i want to show only the assignment group that i want not all How can i achive this
Hi Community, I have a client requirement in ServiceNow where all empty field values should visually display as NA (or -) across the application UI, but only for one specific scoped application.
Hi Experts, I have requirement as belowWhen user attaches an attachment of size more than 10 mb, it should show an alert message as Attachment size is exceeded, it should be on RITM or catalog task table.I want to implement this through client scrip...
Good morning, people. I'm working on an enhancment demand for an existing app. In the business requirement, some existing choices for a field "u_type_of_problem" (Choice) has been broken down to multiple choices, as follows:Old build:option_1option_2...
